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Francesca

Francesca

2.0 from 18 reviews · View Statistics
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Reviews

2.0
18 reviews
  • Product Quality
    2.3 (4)
  • Return Claim MadeYes (0) · No (2)
  • Warranty Claim MadeYes (0) · No (1)
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Poor quality

published
Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
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Kate
Kate
  • 3 reviews
  • 3 likes

You’re paying for a lovely website and excessive packaging.

published

The jewellery is cute BUT it’s cheap stuff. I was expecting it to be a bit sterdier feeling. The website makes it look a bit more lux and packaging it arrived in is excessive. I received 4 sets of earrings.. 2 small boxes inside a bigger heavy box with catalogues and slips to promote offers. Not environmentally friendly at all and I think it’s a big chunk of what you’re paying for. One of my earring had a wonky stone. Surely for the price they are, someone checks items? I must say tho, the customer service was great and another one is on its way to me.

Product Quality
2/5
Incentivised Review No
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Emm
EmmBurnie
  • 3 reviews
  • 2 likes

Not what I expected

published

I returned a pair of hoops that were faulty and a necklace a silver necklace as the chain turned pink (heard this was a common issue). A charm was also forgotten that i paid extra for... Disappointed

Product Quality
2/5
Incentivised Review No
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Pamela
PamelaGreater Melbourne (Outer), VIC
  • 9 reviews
  • 2 likes
  • Verified

Quality product, beautifully packaged

published

I ordered a Francesca pearl staple bracelet and I adore it. It’s beautiful and packaged nicely. It also came with information on how the bracelet was created (handmade) and further info on the company creators. Their customer service is top notch. I was informed at each stage of my order: purchase through to delivery. I look forward to my next purchase.

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Product Quality
4/5
Incentivised Review No
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