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Frank Health Insurance (page 4 of 26)
Kerry EdwardsHunter Region, NSW
- 3 reviews
- 2 likes
- Verified customer
this is better than other health funds
my policy Frank more extras good value serving my wait periods no claims yet 1 week happy with what I've got might shop around and get basic hospital just in case
1 comment
Review collected in partnership with Frank Health Insurance
David FlintSydney, NSW
- 2 reviews
- Verified customer
great policy, great company, excellent staff.
great policy, great company, excellent staff. Claims were so transparent, and coverage is and was excellent.
My son recommended Frank after us being with NIB for over 390 years , wish I had changed 29 years ago!
1 comment
Frank Health Insurance FFrank Health Insurance
Hi David,
Thanks for taking the time to leave us a review. We really appreciate any feedback that our members have to offer! We are as up front and easy going as we possibly can be so it's good to hear that you have had a great experience.
Regards,...
Review collected in partnership with Frank Health Insurance
- Verified customer
More about extras
I thought the policy was good value when i changed to it 2 years ago from another similar cover. And compared to a lot of others it is better value.
I am happy with the higher 60 % rebate. Never a problem to claim. But I don't like the fact that for eg. naturopathic & homeopathic is no longer inc. in any health insurance. + the other dozen or more modalities wiped from health insurance.
I like the fact that I can suspend my insurance if i'm out of the country for longer than a month.
1 comment
Frank Health Insurance FFrank Health Insurance
Hi Kym,
Thanks for the review! We try and keep things simple and affordable so it’s great to hear that you've been happy with your experience to date....
Read more Zac - Team FrankReview collected in partnership with Frank Health Insurance
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twodrawer
- 2 reviews
Hope we are with you to stay
Joined March 2018 It would have been easy to join except for our previous Health Fund messed the transition up, and as we paid yearly and by direct Debit they still took out our premium for the year, which then took a month to get the money back. The Policy we now have covers us for or needs.
KevinGreater Melbourne (Outer), VIC
- 21 reviews
- 26 likes
Higher Premiums & Reduced Services.
We have just received our new yearly premium starting 1st April 2019. The yearly cost has increased by $184.00 and our excess has been increased from $500 to $750 by Frank. To make matters even worse Frank have also decided to remove the following procedures (See List Below) from our current policy as of 1st April 2019. We have had Best Hospital Cover with Frank for numerous years and are extremely disappointed with this continual removal of benefits paid. Please check your upcoming premium & goodbye Frank.
New hospital product categories
From...
2 comments
Frank Health Insurance FFrank Health Insurance
Hi Kevin,
Thanks for taking the time to leave us a review.
...
We thankfully have moved Health funds with better coverage at cheaper rate.
Terry StewartNorth Queensland, QLD
- Verified customer
Excellent cover, budget price
Top level service and cover for very reasonable prices. Why wouldn’t everyone have at least extras cover at this price. Every time I go to a service provider and they swipe my card they say, Frank i’ve never heard of that. But when they see the level of reimbursement and the minimal gap to pay, they are always shocked. That in itself talks up how good this insurance is.
Review collected in partnership with Frank Health Insurance
Madeleine EAU
- 2 reviews
Easy to understand health insurance, competitively priced.
Easy to set up, everything is online, written in plain English that is easy to understand and website is simple to use. Good insurance, competitively priced. Customer service is good too. Highly recommend.
Randall ShortSydney Surrounds, NSW
- Verified customer
Exceeded my expectations for a private health membership
- Yes, Yes
- lodged claims and resolution always rapid. Entitlements directly credited - No fuss.
- my 3rd or 4th year. I've tried all the 'Commercial' ones previously. That's all they are - Commercials!
Review collected in partnership with Frank Health Insurance
- Verified customer
I recommend Frank
recommed Frank to many people. We have been a member of Frank for many years and I love it's no fuss/authentic policies and procedures. The customer service is outstandingly prompt, efficient and seamless.
Review collected in partnership with Frank Health Insurance
Find out how Frank Health Insurance compares to other Health Insurance
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- Verified customer
Coverages
I've been with Frank since Augst of 2018, and I recently have frozen shoulder/upper back pain and found out the amount and percentage of the maximum cover is not much especially the service fee is high. If you're currently in pain and don't know how long it takes for it to heal before having to pay 100% out of pocket especially when you paying for the insurance policy but is still not enough to cover therefore it doesn't feel right at all.
I hope you guys can review and reconsider to increase an additional $100.00 and increase the 60% to 80...
Read more% instead for the maximum coverage for the following below, to me preventative services is much cheaper than the cost of surgeries. Exercise/Hydro/Myo/Physio $300.00 Acu/Nat/Homeo/Massage $400.00 Chiro/Osteo $300.00 Thank you for your help. Tami NguyenReview collected in partnership with Frank Health Insurance
- Verified customer
Dont love it but dont hate it
Around 3 to 4 years. Have compared other health insurances each year but always continue with Frank as they're good for my needs
Review collected in partnership with Frank Health Insurance
- Verified customer
I have only just goi it, so early days still
I have only been with the insurance company for one month. So it is early days still for me but I have no complaints so far.
Review collected in partnership with Frank Health Insurance
- Verified customer
Suitable
not sure how long of being a member, a few years, staff have been very helpful when making inquiries. Being a pensioner, premiums are getting very expensive.
Review collected in partnership with Frank Health Insurance
- Verified customer
very good
approx 5 years i have no more to say about your company i recommend frank to all our friends thank you
Review collected in partnership with Frank Health Insurance
- Verified customer
Happy
Always quick to pay, have never had any problems claiming, happy with services used. Nil complaints
Good service provided for family
Review collected in partnership with Frank Health Insurance
Find out how Frank Health Insurance compares to other Health Insurance
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- Verified customer
Better than the rest
I have been in a health fund continuously for 34 years, many different ones: Medibank private, Budapest, Government Employees Health Fund included. This fund, that I have been with now for over 5 years, has been great for me and my husband. We have been very happy with the benefits we have received. All health fund premiums are expensive but at least this fund has been more generous than others in terms of our claims.
Review collected in partnership with Frank Health Insurance
- Verified customer
Useless
18 yrs. only joined for tax purposes. Frank has an insidious operating model. They hide the facts hoping you will never find out. If you do find out they give you the policy which is too difficult to figure out while keep increasing the premium so you give up in frustration and they win. I believe others would be the same. I will quit private health insurance completely at the earliest opportunity.
Review collected in partnership with Frank Health Insurance
- Verified customer
Easiest and most rewarding health insurance
Frank health insurance is great - I signed up easily online and had all my questions answered promptly with web-chat. I prefer web-chat to phoning. Whenever I make a claim at the practitioner they always say the rebate is the best they've seen. In my experience the rebates are fantastic for dentistry and osteo. Retrospective online claiming is easy too.
Review collected in partnership with Frank Health Insurance
- Verified customer
Happy Frank
We have been with Frank for a few years now and are very happy. Would be nice for private health insurance companies to be more flexible when it comes to allocation of specific $ for services. Example: If you need more physio, you should be able to move chiro $ to physio etc. But besides this Frank has been really good.
Review collected in partnership with Frank Health Insurance
- Verified customer
Waste of money
It’s a total waste of money I just have this policy for tax purposes, I doubt that I will ever use it.
Review collected in partnership with Frank Health Insurance
Questions & Answers
ZPY1921asked
Does frank health insurance cover life health cover in all states ? I live in SA.
Joeasked
Ho my name is Giuseppe Capone member number 321684.
With my working visa coverage I can get reimbursement for medicines like high blood pressure or specialist visit?
No answers
Christine Wasked
We have been with Frank for 3 years and they have been very professional when ever I need to find out anything to do with our policy and claims would recommend them to anyone. The only thing I don't know is if our policy is from January to December or does it restart from financial year.
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Frank Health Insurance FFrank Health Insurance
Hi Kerry,
Read moreI am glad to hear you are happy with your extras cover and it is working for you. We do have basic hospital cover options available so I would recommend contacting the team and we are more than happy to discuss these options and whether or not we have a hospital cover to suit your needs. You can contact us through the following link: https://www.frankhealthinsurance.com.au/contact Regards, Melanie Team FrankThanks for taking the time to leave us a review!
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