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Frank Health Insurance

Frank Health Insurance (page 4 of 17)

4.2 from 507 reviews · View Statistics

Reviews

  • Value for Money
    4.8 (39)
  • Transparency
    4.9 (30)
  • Customer Service
    5.0 (39)
  • Claim Resolution Time
    • <1 week (21)
    • 1-2 weeks (2)
    • 1-2 months (1)
  • Claim ApprovedYes (25) · No (0)
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Kay Chislett

Kay ChislettVictoria, 3064

  • 6 reviews
  • 1 like
  • Verified customer

Very good health insurance

published

We have been with Frank for nearly 20 years now have made many Hospital claims never disappointed great company to deal with

Insurance claim madeYes
1 comment
Frank Health Insurance
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Review collected in partnership with Frank Health Insurance

HowItReallyIs

HowItReallyIsSydney, NSW

  • 26 reviews
  • 16 likes
  • Verified customer

Great online service - terrific despite not having any branches

published
Insurance claim madeYes
2 comments
Frank Health Insurance
Frank Health Insurance FFrank Health Insurance
HowItReallyIs
HowItReallyIs

Glad to be able to truthfully put up some good reviews :) it has become harder and harder to do. Full credit to the team where it is due they are super to deal with.

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Review collected in partnership with Frank Health Insurance

Ruth

Ruth

  • 2 reviews
  • Verified customer

It Works For Me!

published

I have been a Frank member for over 10 years and have been very happy with the overall support financially Frank has afforded me. Nothing has disappointed me thus far!

Insurance claim madeYes
1 comment
Frank Health Insurance
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  • Verified customer

I had to make several claims which were propessionally and promptly executed with no fuss what so ev

published

I have been with frank for approx., 3 years after leaving another insurer that I had been with for many years who in my opinion didn't appreciate my loyalty.

Insurance claim madeYes
1 comment
Frank Health Insurance
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  • Verified customer

Best health insurer I’ve had

published

Been with Frank for over two years, simplest health insurance I’ve had! Easy claims, issues quickly resolved and great rebates.

Insurance claim madeYes
1 comment
Frank Health Insurance
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  • Verified customer

Good service

published

We have been with Frank for 4 years. Good customer service, clear and easy online claim process. Will refer family and friend.

Insurance claim madeYes
1 comment
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  • Verified customer

It’s great

published

5 years I have been with Frank, never a problem with a claim. 80% rebate is great. I use it all the time for chiro, dentist and glasses.

Insurance claim madeYes
1 comment
Frank Health Insurance
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Yaw Chow

Yaw ChowCanberra 2600, ACT

  • Verified customer

Excellent value for money and excellent customer service.

published

Almost two months. Started mid December transferred from another fund which I was with for 9 year. Much better value at Frank.

Insurance claim madeYes
1 comment
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  • Verified customer

It just ticks all the boxes of what we need

published

About 3 years I left for a couple of months but came back it was a no brainer to come back

Insurance claim madeYes
1 comment
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  • Verified customer

Great Extras on Homeopathy, Acupuncture and Remedial Massage

published

I have been with Frank Health Insurance for 3 years and have the Essentials Bundle cover.

I have found it is the best value for money. Every year I compare Frank with other providers and have found the amount I can claim back more through Frank on Homeopathy, Acupuncture and Remedial Massage services.

Insurance claim madeYes
1 comment
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  • Verified customer

Ok

published

I have been with frank health for the last four years , claims are easy and I always have enquires dealt with fast and professionally

Insurance claim madeYes
1 comment
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  • Verified customer

Meets our needs perfectly

published

We've been with Frank Health for 3 years, after switching primarily to reduce our costs. However the service and coverage are both excellent.

Insurance claim madeYes
1 comment
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  • Verified customer

Excellent. Each time I have needed to use it there has never been any issue or delay

published

About 4 yrs I think. I was with another one for many yrs but I simply couldn’t afford it. I have found Frank excellent

Insurance claim madeYes
1 comment
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Sung a Oh

Sung a OhSydney, NSW

  • 2 reviews
  • 1 like
  • Verified customer

This is so cool I’ll introduce to my friend

published

I have been with this frank for 6month at the moment
It was very economical and so cool
I will introduce to my family

Insurance claim madeYes
1 comment
Frank Health Insurance
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  • Verified customer

The best health fund I ever had!

published

2,5 years and going to stay unless they increase the price. It is super easy and fast to make claims, just take a picture of the receipt and sent to them. Love it!

Insurance claim madeYes
1 comment
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GULAY TEOMAN

GULAY TEOMANSydney, NSW

  • 2 reviews
  • Verified customer

We love Frank Insurance..We highly recommend it !

published

Its a fantastic insurance company and our whole familys joined for over 10 years we are extremely satisfied and highly recommend it to everyone

Insurance claim madeNo
2 comments
Frank Health Insurance
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GULAY TEOMAN
GULAY TEOMAN

Thankyou..your welcome :)

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  • Verified customer

Very easy to use and find what you need

published

3-4 months now and have not algae a problem with the site or making a claim. Very happy so far

Insurance claim madeYes
1 comment
Frank Health Insurance
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  • Verified customer

No out of pocket expenses yet

published

Two years no claim made as far as I know.
Have had day proceedures , they take details of Frank but no notification of a claim.

Insurance claim madeNo
1 comment
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Faultless......so far!

published

I've been with Frank Insurance for about 12 months now and made a few claims thus far.
My invoices were processed and funds transferred to me within 48 hours as promised by the company.
I'm a happy camper!

Insurance claim madeYes
1 comment
Frank Health Insurance
Frank Health Insurance FFrank Health Insurance

Hi Chris! Thanks for taking the time to leave your feedback about your experience to date. We hope you have a safe New Year! Thanks, Niva -Team Frank.

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frank health insurance is perfict for us

published

11 months and we a happy that we have joined frank health insurance due to the understanding that you have with your clients especially at the age that my wife and me are

Insurance claim madeYes
1 comment
Frank Health Insurance
Frank Health Insurance FFrank Health Insurance

Hi Rocky. Thanks so much for your review. We do our best to help our members so we are pleased to hear that you are happy with our customer service.
Melanie - Team Frank

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Page 4 of 17
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Questions & Answers

ZPY1921

ZPY1921asked

Does frank health insurance cover life health cover in all states ? I live in SA.

1 answer
Frederik
Frederik

I guess as health is Federal, but check with Frank please

Joe

Joeasked

Ho my name is Giuseppe Capone member number 321684.
With my working visa coverage I can get reimbursement for medicines like high blood pressure or specialist visit?

No answers
Christine W

Christine Wasked

We have been with Frank for 3 years and they have been very professional when ever I need to find out anything to do with our policy and claims would recommend them to anyone. The only thing I don't know is if our policy is from January to December or does it restart from financial year.

1 answer
k.pringle
k.pringle

Hi....well i guess you are lucky. I had a terrible time with them

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