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Frank Health Insurance

Frank Health Insurance (page 4 of 18)

4.2 from 509 reviews · View Statistics

Reviews

  • Value for Money
    4.6 (44)
  • Transparency
    4.8 (33)
  • Customer Service
    4.8 (44)
  • Claim Resolution Time
    • <1 week (22)
    • 1-2 weeks (2)
    • 1-2 months (1)
  • Claim ApprovedYes (26) · No (0)
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  • Verified

Perfect for my needz

published

4 years have never had any
problems with frank claims are dealt with promptly and the people are always happy to help

Insurance claim madeYes
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Review collected in partnership with Frank Health Insurance

Kacie Tulliani

Kacie TullianiConstitution Hill

  • Verified

Amazed by refund

published

After numerous dismal refunds from a major fund I wasn’t expecting much of a refund for my daughters dental, I submitted the claim & was pleasantly surprised at the refund which was almost the entire amount......yep routine checkup & clean but 6 times the refund of a major fund, couldn’t be happier.

Insurance claim madeYes
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Review collected in partnership with Frank Health Insurance

Jacqui

JacquiSouth East Queensland, QLD

  • 5 reviews
  • 5 likes
  • Verified

Best value

published

Around 5 years. I think Frank offers the best value to the consumers. I don’t take out the extras but have the basic hospital cover.

Insurance claim madeYes
1 comment
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  • Verified

Can’t complain

published

been with them for two years and have never had a problem - refunds are always fast and service is good.

Insurance claim madeYes
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Review collected in partnership with Frank Health Insurance

  • Verified

All good so far

published

A few years, but haven't had to use it yet, so therefore so far so good. Happy not to receive paper and able to check my account online.

Insurance claim madeNo
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Review collected in partnership with Frank Health Insurance

  • Verified

Best Choice for Health Insurance

published

I have been with Frank for quite a few years now. I have enjoyed top rate service, easy to navigate self service on line, and generous rebates. Very happy with my choice for extras health insurance...

Insurance claim madeYes
1 comment
Frank Health Insurance
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Review collected in partnership with Frank Health Insurance

Kay Chislett

Kay ChislettVictoria, 3064

  • 6 reviews
  • 1 like
  • Verified

Very good health insurance

published

We have been with Frank for nearly 20 years now have made many Hospital claims never disappointed great company to deal with

Insurance claim madeYes
1 comment
Frank Health Insurance
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Review collected in partnership with Frank Health Insurance

HowItReallyIs

HowItReallyIsSydney, NSW

  • 26 reviews
  • 16 likes
  • Verified

Great online service - terrific despite not having any branches

published
Insurance claim madeYes
2 comments
Frank Health Insurance
Frank Health Insurance FFrank Health Insurance
HowItReallyIs
HowItReallyIs

Glad to be able to truthfully put up some good reviews :) it has become harder and harder to do. Full credit to the team where it is due they are super to deal with.

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Review collected in partnership with Frank Health Insurance

Ruth

Ruth

  • 2 reviews
  • Verified

It Works For Me!

published

I have been a Frank member for over 10 years and have been very happy with the overall support financially Frank has afforded me. Nothing has disappointed me thus far!

Insurance claim madeYes
1 comment
Frank Health Insurance
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  • Verified

I had to make several claims which were propessionally and promptly executed with no fuss what so ev

published

I have been with frank for approx., 3 years after leaving another insurer that I had been with for many years who in my opinion didn't appreciate my loyalty.

Insurance claim madeYes
1 comment
Frank Health Insurance
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Review collected in partnership with Frank Health Insurance

  • Verified

Best health insurer I’ve had

published

Been with Frank for over two years, simplest health insurance I’ve had! Easy claims, issues quickly resolved and great rebates.

Insurance claim madeYes
1 comment
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  • Verified

Good service

published

We have been with Frank for 4 years. Good customer service, clear and easy online claim process. Will refer family and friend.

Insurance claim madeYes
1 comment
Frank Health Insurance
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  • Verified

It’s great

published

5 years I have been with Frank, never a problem with a claim. 80% rebate is great. I use it all the time for chiro, dentist and glasses.

Insurance claim madeYes
1 comment
Frank Health Insurance
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Review collected in partnership with Frank Health Insurance

Yaw Chow

Yaw ChowCanberra 2600, ACT

  • Verified

Excellent value for money and excellent customer service.

published

Almost two months. Started mid December transferred from another fund which I was with for 9 year. Much better value at Frank.

Insurance claim madeYes
1 comment
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  • Verified

It just ticks all the boxes of what we need

published

About 3 years I left for a couple of months but came back it was a no brainer to come back

Insurance claim madeYes
1 comment
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  • Verified

Great Extras on Homeopathy, Acupuncture and Remedial Massage

published

I have been with Frank Health Insurance for 3 years and have the Essentials Bundle cover.

I have found it is the best value for money. Every year I compare Frank with other providers and have found the amount I can claim back more through Frank on Homeopathy, Acupuncture and Remedial Massage services.

Insurance claim madeYes
1 comment
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Review collected in partnership with Frank Health Insurance

  • Verified

Ok

published

I have been with frank health for the last four years , claims are easy and I always have enquires dealt with fast and professionally

Insurance claim madeYes
1 comment
Frank Health Insurance
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  • Verified

Meets our needs perfectly

published

We've been with Frank Health for 3 years, after switching primarily to reduce our costs. However the service and coverage are both excellent.

Insurance claim madeYes
1 comment
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  • Verified

Excellent. Each time I have needed to use it there has never been any issue or delay

published

About 4 yrs I think. I was with another one for many yrs but I simply couldn’t afford it. I have found Frank excellent

Insurance claim madeYes
1 comment
Frank Health Insurance
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Review collected in partnership with Frank Health Insurance

Sung a Oh

Sung a OhSydney, NSW

  • 2 reviews
  • 1 like
  • Verified

This is so cool I’ll introduce to my friend

published

I have been with this frank for 6month at the moment
It was very economical and so cool
I will introduce to my family

Insurance claim madeYes
1 comment
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Review collected in partnership with Frank Health Insurance

Page 4 of 18
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Questions & Answers

ZPY1921

ZPY1921asked

Does frank health insurance cover life health cover in all states ? I live in SA.

1 answer
Frederik
Frederik

I guess as health is Federal, but check with Frank please

Joe

Joeasked

Ho my name is Giuseppe Capone member number 321684.
With my working visa coverage I can get reimbursement for medicines like high blood pressure or specialist visit?

No answers
Christine W

Christine Wasked

We have been with Frank for 3 years and they have been very professional when ever I need to find out anything to do with our policy and claims would recommend them to anyone. The only thing I don't know is if our policy is from January to December or does it restart from financial year.

1 answer
k.pringle
k.pringle

Hi....well i guess you are lucky. I had a terrible time with them

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