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Frank Health Insurance

Frank Health Insurance (page 4 of 19)

4.2 from 509 reviews · View Statistics

Reviews

  • Value for Money
    4.7 (43)
  • Transparency
    4.8 (33)
  • Customer Service
    4.9 (43)
  • Claim Resolution Time
    • <1 week (22)
    • 1-2 weeks (2)
    • 1-2 months (2)
  • Claim ApprovedYes (27) · No (0)
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  • Verified

Use it regularly

published

I have been with frank for 4 years. Disappointed they have removed [name removed] from their list to be able to claim

Insurance claim madeYes
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Review collected in partnership with Frank Health Insurance

  • Verified

Excellent customer service and health benefits

published

2 years and loving it! Frank ia for members and the customer service is really good. I made a Kate claim and I called the call centre and they explained the process very simple and timely response.

Insurance claim madeYes
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Review collected in partnership with Frank Health Insurance

  • Verified

great service very responsive

published

been with Frank for 6 months after being with HIF, they are very responsive (I mostly use online chat) and helpful whenever I contact them and efficient in paying off claims

Insurance claim madeYes
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Review collected in partnership with Frank Health Insurance

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  • Verified

Perfect for my needz

published

4 years have never had any
problems with frank claims are dealt with promptly and the people are always happy to help

Insurance claim madeYes
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Review collected in partnership with Frank Health Insurance

Kacie Tulliani

Kacie TullianiConstitution Hill

  • Verified

Amazed by refund

published

After numerous dismal refunds from a major fund I wasn’t expecting much of a refund for my daughters dental, I submitted the claim & was pleasantly surprised at the refund which was almost the entire amount......yep routine checkup & clean but 6 times the refund of a major fund, couldn’t be happier.

Insurance claim madeYes
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  • Verified

Overpriced offers nothing

published

3/4 years. Expensive and can’t claim for anything. Better off without it but the government would only penalise me anyway for not having it. Looking to change providers in the near future

Insurance claim madeNo
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Review collected in partnership with Frank Health Insurance

Leeds2007

Leeds2007Sydney, NSW

  • 2 reviews
  • Verified

If you want something cheap then Frank Health

published

3 Years with Frank Health Insurance. Just cheap for taxation purpose. If you really want to use the insurance dont buy the basic one. It doesnt cover you anything!

Insurance claim madeNo
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Review collected in partnership with Frank Health Insurance

Jacqui

JacquiSouth East Queensland, QLD

  • 5 reviews
  • 5 likes
  • Verified

Best value

published

Around 5 years. I think Frank offers the best value to the consumers. I don’t take out the extras but have the basic hospital cover.

Insurance claim madeYes
1 comment
Frank Health Insurance
Frank Health Insurance FFrank Health Insurance
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  • Verified

Ok

published

Over 3 years it's ok but could be better
The rebate I got back was not as much as expected for new glasses

Insurance claim madeNo
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Review collected in partnership with Frank Health Insurance

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  • Verified

Can’t complain

published

been with them for two years and have never had a problem - refunds are always fast and service is good.

Insurance claim madeYes
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Review collected in partnership with Frank Health Insurance

  • Verified

All good so far

published

A few years, but haven't had to use it yet, so therefore so far so good. Happy not to receive paper and able to check my account online.

Insurance claim madeNo
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Review collected in partnership with Frank Health Insurance

Martha Weisensee

Martha Weisensee

  • 2 reviews
  • 1 like
  • Verified

!!

published

I have been with Frank insurance for Approximately four to five years.
They really don’t offer anything except an increase every year.

Insurance claim madeNo
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Review collected in partnership with Frank Health Insurance

  • Verified

Best Choice for Health Insurance

published

I have been with Frank for quite a few years now. I have enjoyed top rate service, easy to navigate self service on line, and generous rebates. Very happy with my choice for extras health insurance...

Insurance claim madeYes
1 comment
Frank Health Insurance
Frank Health Insurance FFrank Health Insurance
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Review collected in partnership with Frank Health Insurance

  • Verified

It is doing enough for me to continue.

published

6/7 years I think.

Insurance claim madeNo
1 comment
Frank Health Insurance
Frank Health Insurance FFrank Health Insurance
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  • Verified

Meh

published

Had for 5 years, never made a claim, extras are too expensive and only have insurance for tax purposes. Seems expensive for never using it.

Insurance claim madeNo
1 comment
Frank Health Insurance
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  • Verified

It’s ok

published

It’s ok, a bit overpriced and I’m looking at moving to Bupa. We haven’t used it very often but seems ok

Insurance claim madeYes
1 comment
Frank Health Insurance
Frank Health Insurance FFrank Health Insurance
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Review collected in partnership with Frank Health Insurance

Kay Chislett

Kay ChislettVictoria, 3064

  • 6 reviews
  • 1 like
  • Verified

Very good health insurance

published

We have been with Frank for nearly 20 years now have made many Hospital claims never disappointed great company to deal with

Insurance claim madeYes
1 comment
Frank Health Insurance
Frank Health Insurance FFrank Health Insurance
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Review collected in partnership with Frank Health Insurance

HowItReallyIs

HowItReallyIsSydney, NSW

  • 26 reviews
  • 16 likes
  • Verified

Great online service - terrific despite not having any branches

published
Insurance claim madeYes
2 comments
Frank Health Insurance
Frank Health Insurance FFrank Health Insurance
HowItReallyIs
HowItReallyIs

Glad to be able to truthfully put up some good reviews :) it has become harder and harder to do. Full credit to the team where it is due they are super to deal with.

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Review collected in partnership with Frank Health Insurance

Ruth

Ruth

  • 2 reviews
  • Verified

It Works For Me!

published

I have been a Frank member for over 10 years and have been very happy with the overall support financially Frank has afforded me. Nothing has disappointed me thus far!

Insurance claim madeYes
1 comment
Frank Health Insurance
Frank Health Insurance FFrank Health Insurance
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Review collected in partnership with Frank Health Insurance

  • Verified

I had to make several claims which were propessionally and promptly executed with no fuss what so ev

published

I have been with frank for approx., 3 years after leaving another insurer that I had been with for many years who in my opinion didn't appreciate my loyalty.

Insurance claim madeYes
1 comment
Frank Health Insurance
Frank Health Insurance FFrank Health Insurance
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Review collected in partnership with Frank Health Insurance

Page 4 of 19
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Questions & Answers

ZPY1921

ZPY1921asked

Does frank health insurance cover life health cover in all states ? I live in SA.

1 answer
Frederik
Frederik

I guess as health is Federal, but check with Frank please

Joe

Joeasked

Ho my name is Giuseppe Capone member number 321684.
With my working visa coverage I can get reimbursement for medicines like high blood pressure or specialist visit?

No answers
Christine W

Christine Wasked

We have been with Frank for 3 years and they have been very professional when ever I need to find out anything to do with our policy and claims would recommend them to anyone. The only thing I don't know is if our policy is from January to December or does it restart from financial year.

1 answer
k.pringle
k.pringle

Hi....well i guess you are lucky. I had a terrible time with them

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