?
? !
1 photo
Frank Health Insurance

Frank Health Insurance

4.2 from 511 reviews · View Statistics

Reviews

  • Value for Money
    4.4 (8)
  • Transparency
    4.6 (5)
  • Customer Service
    4.5 (8)
  • Claim Resolution Time
    • <1 week (5)
  • Claim ApprovedYes (5) · No (0)
Previous
Next
Jennifer
JenniferGreater Melbourne (Metropolitan), VIC
  • 2 reviews

affordable cover

published

I have given Franks a run for my money, when I make a query or complain they have always been professional & responsive, and attended to my claims quickly, also my I had a issue with my LTH Cover, I found where the error was it was from previous fund and Frank refunded my monies straight away. thank you

Value for Money
Transparency
Arthur
ArthurGreater Melbourne (Inner), VIC
  • 16 reviews
  • 8 likes
  • Verified

Affordable and decent coverage

published
Value for Money
Transparency
marilyn
marilynSydney Surrounds, NSW
  • 2 reviews

can't live without health cover

published

Yes
no claim as yet, ask me in a months time
Don't know card doesn't say
Don't ask people to do a survey then tell then how many words to right, that is very rude, if you're not satisfied don't ask

Value for Money
Customer Service
Health Insurance

Find out how Frank Health Insurance compares to other Health Insurance

Know better, choose better.

Compare all
Giarc
GiarcSouth East Queensland, QLD
  • 3 reviews

Good Coverage, Easy to deal with

published

Good value for the hospital & essential extras bundle. Have been with them for a few years, and even got money back. No issues with hospital day surgery claims. I would like to see a choice for the excess instead of the $750 only being offered and 50% for Day Surgery.

Value for Money
Transparency
Luke
LukeGreater Melbourne (Inner), VIC
  • 2 reviews
  • Verified

Frank are neat

published

Extras are great value. 50/80% pay-back at the counter makes appointments with allied health providers so affordable! Haven't had to use hospital so can't comment about that. Online systems are a little buggy/confusing (and if you ever have to call be prepared for a long wait), but the team are pleasant and helpful.

Value for Money
Transparency
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Frank Health Insurance

Related Articles
Previous

Best Super Funds in 2020!

A good super fund can make a substanial difference to the amount you retire with. From retail super funds to self managed super funds, view reviewer ratings for the best super funds of 2020!

Wendy Z.
Wendy Z.7 Nov 2019
best-super-funds-in-2020

Best Credit Cards in 2020!

Whether it's the sign up bonus, rates and fees, or reliable customer service that you look for in a credit card, a credit card is often used everyday, so it's important you choose one that meets your needs and that you're happy with. These are the best credit cards this year, as decided by ProductReview.com.au reviewers.

Wendy Z.
Wendy Z.19 Nov 2019
best-credit-cards-in-2020

Australian Government Rebates & Incentives for Private Health Insurance

There are a number of government rebates, discounts, and additional charges that could apply to you when taking out private health insurance. We've outlined the main ones here so you don't have to dig through all the research yourself.

Nathan S.
Nathan S.7 Feb 2020
australian-government-rebates-incentives-for-private-health-insurance
Next
Dal Marshall
Dal MarshallNorth Western Region, NSW
  • 3 reviews

So far so good, and expect this to continue

published

Policy is great value, only offering the things I need not offering me things that are of absolutely no use to me as is offered by my current health fund

October 28th 2019 Update: Good product, nicely priced

Havent had to use the insurance yet, and hope it will be some time before I ever need it ..... but so far the experience has been positive and expect this to continue into the future.

Value for Money
Transparency
Hancko
HanckoHunter Region, NSW
  • 2 reviews

Good cover

published

I have already been in hospital this year and paid $500 excess and now been told that I have to pay another $250 excess in July when I go in again because of the excess now being $750. I was told previously that I was covered for the year and wouldn’t have to pay again when I asked so I stayed with Frank who I have been happy with but $750 excess for an overnight or day surgery is just too much.

Value for Money
Customer Service
  • Verified

More about extras

published

I thought the policy was good value when i changed to it 2 years ago from another similar cover. And compared to a lot of others it is better value.
I am happy with the higher 60 % rebate. Never a problem to claim. But I don't like the fact that for eg. naturopathic & homeopathic is no longer inc. in any health insurance. + the other dozen or more modalities wiped from health insurance.
I like the fact that I can suspend my insurance if i'm out of the country for longer than a month.

Value for Money
Customer Service
1 comment
Frank Health Insurance
Frank Health Insurance FFrank Health Insurance
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Frank Health Insurance

  • Verified

Coverages

published
Insurance claim madeNo
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Frank Health Insurance

Health Insurance

Find out how Frank Health Insurance compares to other Health Insurance

Know better, choose better.

Compare all
  • Verified

Dont love it but dont hate it

published

Around 3 to 4 years. Have compared other health insurances each year but always continue with Frank as they're good for my needs

Insurance claim madeYes
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Frank Health Insurance

  • Verified

I have only just goi it, so early days still

published

I have only been with the insurance company for one month. So it is early days still for me but I have no complaints so far.

Insurance claim madeNo
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Frank Health Insurance

  • Verified

Suitable

published

not sure how long of being a member, a few years, staff have been very helpful when making inquiries. Being a pensioner, premiums are getting very expensive.

Insurance claim madeYes
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Frank Health Insurance

Jacqueline
JacquelineSydney, NSW
  • 2 reviews
  • Verified

Better than the rest

published

I have been in a health fund continuously for 34 years, many different ones: Medibank private, Budapest, Government Employees Health Fund included. This fund, that I have been with now for over 5 years, has been great for me and my husband. We have been very happy with the benefits we have received. All health fund premiums are expensive but at least this fund has been more generous than others in terms of our claims.

Insurance claim madeYes
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Frank Health Insurance

  • Verified

Private health gives you options.

published

I was with Medibank private and asked choice to fine me a more affordable insurance. They selected Frank. I am happy with Frank at the moment. I have been with Frank 3-4 years.

Insurance claim madeYes
1 comment
Frank Health Insurance
Frank Health Insurance FFrank Health Insurance
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Frank Health Insurance

  • Verified

Good cover but very expensive

published

I have been with the company approx. 5 years great cover especially extras but them to be quite expensive and price goes up regularly every year

Insurance claim madeYes
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Frank Health Insurance

Health Insurance

Find out how Frank Health Insurance compares to other Health Insurance

Know better, choose better.

Compare all
Page 1 of 5
See all Frank Health Insurance reviews

Questions & Answers

ZPY1921
ZPY1921asked

Does frank health insurance cover life health cover in all states ? I live in SA.

1 answer
Frederik
Frederik

I guess as health is Federal, but check with Frank please

Joe
Joeasked

Ho my name is Giuseppe Capone member number 321684.
With my working visa coverage I can get reimbursement for medicines like high blood pressure or specialist visit?

No answers
Christine W
Christine Wasked

We have been with Frank for 3 years and they have been very professional when ever I need to find out anything to do with our policy and claims would recommend them to anyone. The only thing I don't know is if our policy is from January to December or does it restart from financial year.

1 answer
k.pringle
k.pringle

Hi....well i guess you are lucky. I had a terrible time with them

See all Frank Health Insurance questions

Get an answer from our members and Frank Health Insurance representatives

Details

CategoryHealth Insurance
Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.