dont go there! issue resolved
issues resolved recieved my full refund communication not very good there needs to be more communication in the future so to avoid a bad review i think things were better before the merge to frank
best ever health insurance
Great company to deal with. I have been with Frank for over 10 years and never had problem. My claims are managed with speed. Always easy to talk both over phone or Webchat. My extras cover gives me great refunds as well. Thanks Frank and your great team.
Very helpful with my cancer treatment, very few out of pocket expenses. Easy to navigate web site. Prompt payments on claims. Good value in my opinion. Glad I’m with them
Very professional and friendly
I have been with Frank for almost 10 yrs and find them very professional and friendly and very easy to deal with over the phone I have no hesitation in recommending them
I’m with Frank Health Insurance
Having had major surgery a number of claims have all been managed extremely well, I can certainly recommend Frank they are very easy and helpful to deal with, we’ll done Frank!
great service and rebates
Online refunds quick and easy. Fair price and good coverage. Only improvement would be if they had an app. When ever I have had to call, always had great phone service.
Pretty good but have not compared funds for a while
Website easy to navigate and if you need additional information easy to contact. Customer staff have also been very courteous and helpful. Claims are paid quickly. Ive been with Frank for a long time and am disappointed that loyalty rebates are being discontinued as well as some of the other rebates.
Frank Simple Extras is value Extras cover
I had reservations as I had not heard of Frank Health Insurance. We have no Hospital cover just extras which allows me to have feet reflexology etc. I am also covered for basic dental I.e clean X-ray and fillings. This policy won’t cover major dental but I’m only paying $$23 per fortnight which as I am on an Age pension it is what I can afford. The online application is very easy to complete. It’s called simple extras and covers 2 Adults. We took this policy out in Sept 2019. I can swipe my members card for all services.
I think Frank health insurance is by far the best and they are always happy to help in any way
We have been with Frank for about seven years I think and have never had a problem with them They are always happy to help and are more than helpful
Very good service
Very good value for money and the process of claiming is simple and friendly. We have been member of the insurance quite long time now it could be ten years or more.
Best Ever Health Insurance
I have been with Frank Health Insurance for quite a number of years now and can’t speak highly enough of their great customer service and swift processing of Extras claims. Very happy I switched to them!!
Cover tailored to suit us
2013 still current with them 2021
Have been offered other policies but they cannot give the same for the $ value that makes all the difference when your on the pension I would rather pay health insurance than home and content insurance
Excellent call centre
I rang Frank on their1300 to ask a question. the lovely consultant Olivia was ever so charming and very helpful and resolved my query on the spot. I have just joined and feel I HAVE done hubby and myself a really big favour. I have heard frank are very good.
Great call Centre with very little wait time. All staff members very knowledgeable and polite
Claims are paid with no fuss. Call Centre staff amazing,
Cover is expensive, however in line with other health insurance company’s
Been with Frank 2 years from GMHBA 8 years
I joined Frank in August 2020. I took out extras cover for the first time in years, and both extras and hospital cover cost the same as my hospital only cover with HCF. Win!
Since August I have been seeing a number of applied health professionals including dentists, osteopaths, physiotherapists, acupuncturists and others. The osteopath said it was the highest rebate she had seen on a bill – as promised by Frank, 80% of the visitation price.
My only gripe is that I had a huge amount of periodontal work done on one day, and Frank capped that pay...
Questions & Answers
Im 38 single wanting hospital cover for weight loss surgery. Can you suggest level needed & costs Thanks
Just give Frank a call they are really helpfull
Does frank health insurance cover life health cover in all states ? I live in SA.
I guess as health is Federal, but check with Frank please
Ho my name is Giuseppe Capone member number 321684.
With my working visa coverage I can get reimbursement for medicines like high blood pressure or specialist visit?
Get an answer from our members and Frank Health Insurance representatives
Other Health Insurance
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.