Amazing, Affordable and great service
I would wholeheartedly recommend Frank to everyone. Customer service is way above standard, I switched back to frank after having the worst time with another company who were useless.
I will not be getting talked into switching to another company EVER AGAIN.
Thank you FRANK
best ever health insurance
Great company to deal with. I have been with Frank for over 10 years and never had problem. My claims are managed with speed. Always easy to talk both over phone or Webchat. My extras cover gives me great refunds as well. Thanks Frank and your great team.
Very professional and friendly
I have been with Frank for almost 10 yrs and find them very professional and friendly and very easy to deal with over the phone I have no hesitation in recommending them
I’m with Frank Health Insurance
Having had major surgery a number of claims have all been managed extremely well, I can certainly recommend Frank they are very easy and helpful to deal with, we’ll done Frank!
Frank Simple Extras is value Extras cover
I had reservations as I had not heard of Frank Health Insurance. We have no Hospital cover just extras which allows me to have feet reflexology etc. I am also covered for basic dental I.e clean X-ray and fillings. This policy won’t cover major dental but I’m only paying $$23 per fortnight which as I am on an Age pension it is what I can afford. The online application is very easy to complete. It’s called simple extras and covers 2 Adults. We took this policy out in Sept 2019. I can swipe my members card for all services.
Best Ever Health Insurance
I have been with Frank Health Insurance for quite a number of years now and can’t speak highly enough of their great customer service and swift processing of Extras claims. Very happy I switched to them!!
Great call Centre with very little wait time. All staff members very knowledgeable and polite
Claims are paid with no fuss. Call Centre staff amazing,
Cover is expensive, however in line with other health insurance company’s
Been with Frank 2 years from GMHBA 8 years
I joined Frank in August 2020. I took out extras cover for the first time in years, and both extras and hospital cover cost the same as my hospital only cover with HCF. Win!
Since August I have been seeing a number of applied health professionals including dentists, osteopaths, physiotherapists, acupuncturists and others. The osteopath said it was the highest rebate she had seen on a bill – as promised by Frank, 80% of the visitation price.
My only gripe is that I had a huge amount of periodontal work done on one day, and Frank capped that pay...
Frank is a legend
Frank has been very supportive and transparent through a tough 12 months. My policy is simple to understand and staff were readily available to check items and provide advice on potential out of pocket costs etc thank you Frank!!
A simple call made it worthwhile.
My policy is great value. I could actually claim more than what l thought. Having Basic cover l was only looking at the hospital stay.
Lodged the claim over the phone and everything was simple. Was offered a call back if l ran into any issues.
7 years after thinking was l really someone that needed cover.
I am extremely satisfied with Frank Insurance.
My policy is good value.
Bountify were a great company that recommended Frank Ins. and helped me set it up.
Claims usually happen immediately. Adjustments are made by the service provider.
I joined Frank 30-6-2015 (five years)
Great coverage, competitive price
I was introduced to Frank through iSelect. I had actually chosen them myself firstly but iSelect confirmed my choice. I have only been with Frank for a few years but have had to have made several claims during that time. The claim process has been really easy and I have even unexpectedly received money back at the end of the year. The only negative thing I would say is that they are only contactable Monday to Friday during business hours.
Frank health is a great value and customer service
I’ve been with Frank for over 2 years now. Easy to set up with very helpful friendly staff and easy to do claims online and only a few days to process.
Fair and Fair dinkum
always been there to assist with claims , and offer help with questions , have so far been excellent with paying out claims and made me feel less vulnerable , or worried about being taken care of , when sick and in an already stressful situation. It is nice to know Frank is watching my back .
Best ive come across
Policy very good value. Took no time at all to set up. Claims always settled quickly. Been with FRANK about 4 years. Very helpful and polite staff . Calls answered quickly
Questions & Answers
Im 38 single wanting hospital cover for weight loss surgery. Can you suggest level needed & costs Thanks
Just give Frank a call they are really helpfull
Does frank health insurance cover life health cover in all states ? I live in SA.
I guess as health is Federal, but check with Frank please
Ho my name is Giuseppe Capone member number 321684.
With my working visa coverage I can get reimbursement for medicines like high blood pressure or specialist visit?
Get an answer from our members and Frank Health Insurance representatives
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