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Freedom Travel Gear

Freedom Travel Gear

3.9 from 18 reviews

See the Best Camping Shops in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
12
4 star
1
3 star
0
2 star
1
1 star
4

Kelsey G

Kelsey GSydney, NSW

  • Verified customer

Got my Travel Satchel and Original Anti-Theft Backpack

published

I received my orange travel satchel as well as the anti-theft backpack within 1-2 weeks. Very happy with it! I was very skeptical about ordering things online at first, especially from seeing an ad on Facebook. But Freedom Travel Gear looked professional and they have been around for a few years with a lot of Facebook followers, so I decided to give it a try. I am glad that I received the items and they were both very useful on my Holiday. The backpack was for my hubby and the travel satchel was for myself. I really loved the colour and quality of the products. I am happy to find a company that is focused on traveling products, everything that I need in one place. Would recommend. Thank you!

Product Quality
Shipping
Return Claim MadeNo

  • Verified customer

Got my scratch map thank you

published

I saw an ad on Facebook for a scratch map which I thought was very cool. I was a bit skeptical at first because I do not usually buy things online. But the website seemed genuine and had good reviews so I decided to go for it. The scratch map arrived within 1-2 weeks. I am happy with the quality and was impressed with the prompt delivery. The scratch map is of good quality and I use it to track where I have been and to get ideas on where to travel to next. I am grateful for this product. Thank you.

Product Quality
Shipping
Return Claim MadeNo
Anonymous.A

Anonymous.ASouth West, QLD

Great Anti-theft Backpack

published

I bought the Anti-theft Backpack and received it within 2 weeks. Has incredible features and is able to store all of my school stuff as well as a few extras.

Product Quality
Shipping
Return Claim MadeNo
  • Verified customer

Loving the Anti-Theft Backpack Very Useful

published

I bought the red Anti-theft Backpack for my Holidays abroad. I bought it because it seemed great for my travels for preventing theft. The backpack has many features which I am very happy with. The hidden zippers, reflective stripes, and comfortable material. It was very useful during my trip to USA. I would recommend it.

Product Quality
Shipping
Return Claim MadeNo

  • Verified customer

Excellent customer service.

published
Product Quality
Return Claim MadeNo

Jean B.

Jean B.South Australia

  • Verified customer

Bought a travel satchel for my US trip, happy with purchase

published

I saw an advert on Facebook for a Travel Satchel and decided to buy the blue one for my upcoming trip to the US. I found it very helpful and could fit my phone, glasses and passports inside. It was easy and convenient to take things out from the different compartments. I ended up using the bag throughout the whole trip! It was rather handy. Happy with purchase.

Product Quality
Shipping
Return Claim MadeNo

  • Verified customer

Got a couple of scratch-off maps for my daughters

published

Bought a couple of scratch maps for my daughters. They are loving it so far. Good quality. Received in about 1-2 weeks in UK. I enjoy scratching off some countries with them. Lots of countries scratched, but still lots to go!

Product Quality
Shipping
Return Claim MadeNo

  • Verified customer

The pink premium travel wallet is excellent!

published

The pink travel wallet is lovely, it helped me to carry my travel visa documents, my glasses and purse easily when I was travelling abroad. Now it comes with me whenever I travel!

Product Quality
Return Claim MadeNo
  • Verified customer

Product OK, dealings with Company not so good

published
Product Quality
Return Claim MadeNo
1 comment
Freedom Travel Gear
Freedom T.Freedom Travel Gear
  • Verified customer

do not buy something

published

Do not dare to buy something from them. I ordered something 3 months ago and didn t received anything. I tried to contact them and nobody answered to me. That s a big shame and typically british.

1 comment
Freedom Travel Gear
Freedom T.Freedom Travel Gear

Linda H

Linda HMichigan

  • Verified customer

There was some slight delay during Festive period but received and very happy!

published

I received my Crystal Ball Lens Photography Sphere, there was some slight delay due to the festive period but it was shipped to me internationally tracked and I got free shipping (a promo they are doing), so I appreciate it. Very happy with the product, managed to get some great shots with it during my trip abroad. Thank you

1 comment
Freedom Travel Gear
Freedom T.Freedom Travel Gear

Barry

BarryNorthern Ireland

  • Verified customer

Poor experience - still haven’t received my item

published

I never received my order! I ordered two Large Deluxe Scratch Maps in the first week of December. I also sent an email regarding my concerns about receiving my products before Christmas as they were gifts. They confirmed it would be here within 1-2weeks. This was not the case.
3 weeks later Christmas came and they still had not arrived! I waited until the 12th Jan 2019 before sending my complaint and they said that my order was ‘lost’.

An extremely stressful and upsetting experience, would not recommend using this service to anyone.

Regards Barry.

3 comments
Freedom Travel Gear
Freedom T.Freedom Travel Gear
Barry
Barry

My order is now being sent within the next 1-2 weeks. (Approx 6weeks late). No compensation was given in consideration of my experience and the misplacement of my order! Would not advise using this company.

Freedom Travel Gear
Freedom T.Freedom Travel Gear

  • Verified customer

Still on wait for my return

published

I ordered a watch which never arrived. I have chased up via email for a refund and they said they will track it. I emailed again to see what was going on and had no response.
I will definitely not use this site again.

1 comment
Freedom Travel Gear
Freedom T.Freedom Travel Gear

  • Verified customer

Great Customer Care

published

I love the travel satchel that I purchased, but I had a problem with it. When I enquired about repairing it, I was quickly contacted and a replacement was sent to me. Love the product and LOVE the customer care!

1 comment
Freedom Travel Gear
Freedom T.Freedom Travel Gear
  • Verified customer

Great service, happy with my order

published

Ordered a travel wallet which I am very happy with. Arrived quick. It came in useful for my family and I on our holiday to the US.

1 comment
Freedom Travel Gear
Freedom T.Freedom Travel Gear
  • Verified customer

Travel satchel is great, love it!

published

Bought a grey travel satchel from this store, it was delivered to me in 10 days. Used it for my business trip last week and it came in very handy. Would recommend.

1 comment
Freedom Travel Gear
Freedom T.Freedom Travel Gear

Debbie

DebbieWelwyn Garden City

  • Verified customer

Item never arrived. So far taken 2.months to resolve

published

The item never arrived. The company used Yodel fo delivery. They put the onus on me to resolve with Yodel and prove it was not delivered. Yodel could offer no signature or proof of delivery. Cost me a small fortune as Yodel has premium call rates. Still not resolved. Would never order from them again

6 comments
Freedom Travel Gear
Freedom T.Freedom Travel Gear
Freedom Travel Gear
Freedom T.Freedom Travel Gear
Debbie
Debbie

A replacement was sent and received. Now happy


Carolyn

CarolynAustralia

  • 4 reviews
  • 2 likes
  • Verified customer

Faulty Product

published

I received my bright orange travel wallet and was excited until I opened it up to find a faulty zip that would not open and close and all the seams were tatty and unfinished. I emailed photos to Freedom Travel Gear.
They sent me The Ultimate Travel Satchel Sweet Orange Colour as a replacement - I am a very happy customer now.

Questions & Answers

pmw

pmwasked

do you ship the photography sphere to PO box in NZ?

1 answer
Freedom Travel Gear
Freedom T.Freedom Travel Gear

Dear pmw, yes we do ship the photography sphere to PO box in NZ. Currently we are doing free worldwide shipping for promotional purposes.

You can order the photography sphere here => https://www.freedomtravelgear.com/collections/catalogue/products/60mm-rare-clear-crystal-ball-sphere-crystal-glass-balls-for-sale-fengshui-ball-for-home-decoration

Let me know if you have any more questions.

Thanks,

Stephanie


Serena

Serenaasked

If you areblocated in the UK how come I have to wait 2-4 weeks for my item to be sent?

1 answer
Freedom Travel Gear
Freedom T.Freedom Travel Gear

Dear Serena, if you are in the UK then orders will usually arrive within 1-2 weeks with tracking provided. We are also doing free shipping at the moment for promotional purposes. 2-4 weeks is the delivery timeframe for international deliveries. Sorry for the confusion. Thanks, Stephanie.


Suzette M

Suzette Masked

Where is Freedom Travel gear located?

1 answer
Freedom Travel Gear
Freedom T.Freedom Travel Gear

Hi Suzette, our offices are based in the United Kingdom, currently we are doing free worldwide shipping for promotional purposes. You can visit us at www.FreedomTravelGear.com

Thanks,

Stephanie Jones


Get an answer from our members and Freedom Travel Gear representatives

Details

CategoryOnline Shops and Camping Shops

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