Purchased a small juice blender with the option of return. Fantastic Juicer but too small so we returned and bought the larger model. Super happy. Super friendly staff. We have also purchased a blender and a wobble board and are now looking at the ice cream maker. We trust this company for quality products and reliable service.
Thank you Froothie.

Guilt Free Box staff are simply fantastic. I felt like a valued customer after just placing my first order. It seems like a great environment to work in. Thank you.

I had a problem with my froothie and the customer service I received was exceptional. They were quick, extremely thorough and resolved the situation to my satisfaction. While I had to buy a new jug they were very considerate and generous in offering me a good rate to do this. Thank you - it is great to have my froothie working again.

Bought a blender after doing research in 2013 as sick of them only lasting a short time. It stopped working after 4 years and was fixed free under its five year warranty. Last week the blade bearings went - no problems customer service trouble shooted the problem over email. I order the new blade set and blender back in action. Eccellent customer service from a great team.

Quick answer, goodwill to help. Hope to solve the problem. After 5 years the blender's jug had broken and I need a new one. I was afraid I have to buy new blender, but I can buy just the jug. thanks!

I ordered a new bread maker in April and when it had not arrived by early July, I asked for a refund. This was undertaken with no complaint and within days, I received my credit through PayPal. I had been disappointed when the bread maker did not arrive on time but by July, I was back at work and no longer needing amusements at home. I was impressed by the correspondence and ease of a return.

I had a problem with my 3 year old G2.1. My email was answered courteously and promptly -couple of questions, a few photos, followed by prepaid postage label to return it for repair. It was repaired and returned, also promptly. No fuss, no quibble. Couldn't ask for better. Thank you Froothie team.

We have used our Froothie Optimum Blender daily since purchasing 16 months ago to make healthy breakfast smoothies.
A week ago we had an issue with the jug workings so we emailed the Froothie team and a reply came back the same day, asking for further details and photos.
We did this and are grateful for the immediate response of a new jug being shipped to us during this Covid 19 lockdown period.

Froothie as a company stand by their warranty. I had two issues over the 5 years since purchase and they replaced the part straight away. I have the optimum blender and the cold press juicer and both are amazing and I highly reccomend both.

About 4 months ago I purchased my third Froothie item and unfortunately, I chose the wrong item for my needs. The customer care team where incredible and exchanged it no questions asked and helped me pick a suitable replacement. Thank you so much for your understanding and being so helpful! Definitely the best customer care I’ve received!

My husband and I bought a Optimum 600 and although as yet don't know what what the machine is like, I want to say I'm am totally impressed with the customers service from this company and even if this machine isn't as amazing as it supposed it be, I'll be finding one within this company that dose :). Made my weekend :0 OUTSTANDING CUSTOMER SERVICE, if I could give 10 stars I would.

I regularly use my Optimum 9400 blender that I purchased in 2014 and it still works perfectly. I use it to make well blended smoothies, crush ice, make nut butters and almond milk, puree soups and blend cake mixtures. It is a wonderful machine and I love it. This is my second review to say that I am still very happy with the quality of this blender.

My Optimum H3000 2nd Generation is a wonderful machine which I use daily..
Unfortunately I accidentally damaged it and took it back to have the damage assessed. Staff at Froothie where fantastic, they assessed the damage, quickly fixed the problem and even discounted the repair bill. Good old fashioned quality customer service, I highly recommend this company.

I’ve owned my Optimum G2.3 Blender since December 2016. I had a small issue with the blender within that year but the team at Froothie were extremely helpful and with a quick response, the issue was solved immediately. I use my G2.3 Blender every day for our morning protein drinks and I must say it has not missed a beat. The brushless motor in this blender is very quiet and easy on the ears. The pre-programmed settings are perfect as well. I would very much recommend this blender.

I bought this blender 2 year ago & I love it! I chose it because of it's manufacturing and warranty. Customer service is excellent and very friendly. It is easy to clean and use. I had tried other blenders friend's had, but this one is the best. I would highly recommend as it is affordable and an excellent product overall.

I purchased the Optimum juicer six years ago when i became vegan for my health. I have green juices every morning. It is quick, powerful and makes the perfect juices. Within 12 months i was off all medications for rhuematoid arthritis. I love my juicer. Thank you Froothie.

Value for money, can't be beaten. I've used them in my businesses and tried multiple other brands, some more than twice the price and froothie products outperform snd out last.

3 years ago I had stage 4 cancer, I decided to become a plant based vegan to fight my disease, so I incorporated a heavy juicing regime into my diet, I successfully killed off my cancer in just 6 weeks, the quality of my juicer , the Optimum 600 ( now the 700) played a major part in that success.
Francois at Froothie has continued to support my journey, ensuring that any spare parts are supplied to me straight away so that I can keep my body healthy.
I can't speak highly enough of Froothie and Francois
Marcus Dolby

This is an update to my previous review which you can read below.

I have since been in touch with Francois and we have determined my machine is faulty. I was given multiple options for making it right, including a full refund. I appreciate the manner in which this complaint was dealt with. Based on this experience alone I fully recommend further business with Froothie/Optimal.

I ordered the Evolve in the pre release period, back in July. After very little correspondence and chasing several times it was finally delivered after many delays Nove...

I had a problem with a blender which was just out of warranty. At first the customer service said I could get it repaired through them for a fee. I got a call a few days later from the manager to let me know they will honour the product even thought the warranty had expired by a couple of months.
I was very happy and grateful that they took the extra step to provide a good customer service experience.