Frost Airconditioning

Frost Airconditioning

 Verifiedfrostair.com.au🏆 2024 Award
Frost Airconditioning
4.7

366 reviews

PositivevsNegative
95% · 34616 · 4%

Reviews

366 reviews
366 reviews
Kim H.
Kim H.
  Fair Incentive

Loyal customer

We contracted Frost Air to installed our ducted air conditioning as well as regular servicing. Prompt respond and great service. Show reply
Rates and Fees
Urs M.
Urs M.
  Fair Incentive

Excellent service

We needed our air-conditioning to be replaced and reached out to Frost Airconditioning. Excellent experience with customer service and installation Show reply
Rates and Fees
Suzanne Dawes
Suzanne DawesSydney, NSW3 posts
  Fair Incentive

Very happy customer

Highly recommend this company for their service, efficiency, knowledge and competitive pricing. From the General Manager to the installers, the work provided was exceptional. Not necessarily something you see today. Show reply
Rates and Fees
Sandy Lee
Sandy LeeSydney Surrounds, NSW3 posts
 

Great Team at Frost Air

The Team at Frost Air are probably one of the best companies that I have dealt with.
From the Customer Service Team to the technicians. They make everything easy and fuss three. Show reply
Bradley
BradleySydney, NSW2 posts
  Fair Incentive

Well-engineered solution to a tricky installation

Despite a couple of weather-related false starts, the Frost team completed a multi-head system (three rooms) jn about half a day (I was expecting it would take much longer). The job included two upstairs rooms in a tall terrace house but the completed work had minimal visual impact on the side and back of the house (I was expecting much more complicated plumbing, etc). The team was friendly, efficient and well-coordinated and they cleaned up the site completely when finished. They took time to explain the remote control and test all units thoroughly. Very happy with the result. Show reply
Mel S.
Mel S.Sydney, NSW
  Fair Incentive
Rates and Fees
Mark S.
Mark S.Sydney, NSW
  Fair Incentive

Ducted air con installation

We used Frost Air for our ducted AC installation. The entire process was smooth and the installation went according to plan. They recommended LG ducted and outlined the cost advantage and similar quality to the Daikins. Seems great so far! Show reply
Will
WillSydney, NSW2 posts
  Fair Incentive

Great Service for Aircon

I used Frost Air-conditioning to replace an old split system. Their rep advised on a suitable replacement and gave a competitive quote to supply and install. The installation team were prompt and professional.
Having used Frost in the past I am confident on them carrying out any warranty or service needs. Show reply
RJR19
RJR193 posts
  Fair Incentive

Professional and friendly

Frost air was great from start to finish.
They were quick to reply and book me in for a quote visit. Quick to provide a quote and quick to action. Electrician and installers were all friendly, professional and very knowledgeable. No hassle whatsoever. Highly recommended. Show reply
Celine
Celine
  Fair Incentive

Smooth sailing

We had a smooth experience with FROST and would recommend. The team completed their inspection, booked in a date, showed up and got it in. We rarely have such easy experiences when completing renovations. They were also flexible when we asked to upgrade part of our airconditioning system and sorted it for us immediately. John was always willing to answer any of our experiences. Would recommend! Show reply
Michael T.
Michael T.
 

Seamless

This is my 2nd time dealing with Frost air conditioning once again the process was seamless. From initial contact, to site inspection and product recommendations to the exceptional installation team
Thank you Show reply
Pennie C.
Pennie C.Sydney9 posts
  Fair Incentive

Highly recommend Frost

From sales to service and installation, everyone was lovely to deal with. Price quoted was very reasonable and was the price we paid, even though the installation had to change slightly from what we were initially told. The products are amazing and work as we need them to. Plus I love that we have easy after sales service and maintenance through them in future years! Show reply
Michael
Michael
  Fair Incentive

Professional technician

Frost serviced my ageing air conditioner, The technician was professional and arrived on time. I'm happy with the outcome. Show reply
Camilla Baker
Camilla BakerSydney, NSW7 posts
 

Excellent company with great sales staff and technicians

Without fail, after using Frost Airconditioning in three past houses, I can guarantee you will get an excellent sales person who comes out to the house to do the quote. The admin staff are also really efficient and the technicians who put in the service are great. Show reply
Rafiqul I.
Rafiqul I.
  Fair Incentive

Great service

Efficient and professional service with clear pricing. I am a happy customer. Show reply
Rates and Fees
William Lee
William LeeSydney, NSW2 posts
  Fair Incentive

This is perfect

Wonderful services and good outcome highly recommended. Everything and arrangements were very smooth Show reply
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BJS
BJSSydney, NSW
  Fair Incentive

LG 7.1 Klw reverse cycle air conditioner

Very efficient unit, considering the outside temperature was hot and humid the house felt really cool and comfortable. Thank you. Show reply
Phillipe C.
Phillipe C.Sydney, NSW
 
Butterfly
Butterfly
  Fair Incentive

Very happy with my new aircon

The boys who installed the unit were a marvel. I was very impressed with their high standard of work. All the ducting, electrical and old unit were removed through the house. They both worked together and left my place looking perfect. Thankyou Show reply
Arun
Arun
  Fair Incentive

Great service and high-quality installation

High-quality and finish of the installation, with great service with polite workers. Show reply
Susan
Susan
  Fair Incentive

Great profession team to work with

The team made good recommendation for the limitation in space we were working with.
Communication was clear and easy and they clearly communicated hurdles to work through prior to the installation.
Would recommend. Show reply
Rates and Fees
Michael & K.
Michael & K.
  Fair Incentive

Best Air conditioning company in the Sydney district

Frost Air, we can’t thank you enough. Servicing our air con with them annually helps preserves our ducted air conditioning units. When we had a recent issue with the fan deck, they were quick to attend to and diagnose the problem. Once they received the replacement parts, they came out the following day to repair the problem. Shout out to Nick, frost’s AC technician who has made several visits to assist with our problems and Allan who helped with the recent fan deck repairs.

Highly recommend Frost for your air conditioning needs. Show reply

Allan
AllanSydney, NSW
 

The new air conditioner is great and works really well for my size area

The guys came out when they said they would they were very professional and cleaned up after themselves. Would defiantly use the company again. Show reply
Robert Levee
Robert LeveeSydney, NSW3 posts
  Fair Incentive

Great Service

Frost Air Conditioning were helpful with fixing our ducted A/c which stopped working on an extremely hot day. They came out to inspect within 2 days and had the problem sorted out for us. They were very helpful, efficient and friendly. I would not hesitate to recommend them. Show reply
Rates and Fees
chylld1
chylld1Sydney, NSW46 posts
  Fair Incentive Verified

Pure professionalism - Picking up where another frosty fell short

Thanks to the 2 frosties who came to replace the drip tray on my leaky 20 year old Daikin 2.5kW indoor split system unit.

The previous frosty tried to fix it but ended up doing more damage in the process, and quoted an exorbitant amount to come back and replace the whole drip tray.

Frost managed to complete the job with a much higher degree of maturity and professionalism. The unit was given a deep clean and is now functioning as good as new! Show reply

sat
sat2 posts
 

The best in the business

We reached out to Frost Air to assess our existing air conditioners and suggest replacement options. From the initial quote to the final installation was a fantastic experience. The crew were extremely friendly and professional; and they cleaned up so well. We would highly recommend them to anyone! Show reply
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Philip H.
Philip H.Sydney, NSW
  Fair Incentive

Air Con service

Quick to book, good price and on site tech was.super nice and friendly. No issues recommending. I booked in fully ducted and 2x split systems. Show reply
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Ray and Helena
Ray and HelenaSydney, NSW
  Fair Incentive

Frost Airconditioning provide an excellent service

We had our airconditioning installed some years ago by Frost A/C - it was tailored to our needs. We have the air conditioning serviced yearly by Frost and they are always easy to communicate with when making appointments, which need to tie in with our busy schedule. Service men are punctual and get the job done well with no fuss. Show reply
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Kathleen Lee
Kathleen LeeSydney, NSW
  Fair Incentive Verified

Love it! Could’ve installed them earlier!

Very impressed with the product. Nice colour, easy to operate and very functional and effective. We get nice, cool air! Neatly installed. Show reply
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KEITH D.
KEITH D.Sydney, NSW2 posts
  Fair Incentive

Fast and Efficient

Called Frost for AC SERVICE and was given a date and time. They rang to advise of an earlier date which was suitable. The service was carried out and within a week the updated parts were sourced and installed. Show reply
Job Satisfaction
Timeliness
Aynur W.
Aynur W.
  Fair Incentive Verified

Very professional and precise

We have got an 18yrs old ducted air conditioning unit replaced by Frost Air.
They firstly addressed our options for best performance; then followed this up with great communication , timely scheduling and installation . Prior to every step ; we received communication and after completion a confirmation.
Very punctual and strong communication.
Definitely would recommend them. Show reply
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Brooke B.
Brooke B.
  Fair Incentive

2 zone 6 outlets installation

Frost were great to deal with from the beginning. The Fujitsu system installed has done wonders for our 3 bedroom home. Installation was a breeze with it being completed in just one day. We have only great things to say about Frost. Show reply
Ihassan
IhassanSydney, NSW10 posts
 

Air condition supply and installation

Great service. Very satisfied by the service quality. They supplied and installed 3 split system ACs at my property on time. Highly recommend them. Show reply
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Sunita H
Sunita HSydney, NSW
  Fair Incentive

Frost Air Conditioning - prompt, professional and thorough!

I would highly recommend Frost in Castle Hill for AC repairs. They were incredibly prompt in sending out a technician (on a Saturday) to assess our ducted air conditioning system when it died on the hottest week of summer. Other AC companies could not even offer a call out until 10 days later. Thanks to Tracey for great service!
Our technician, Nick, was professional, on time and did a thorough review of the system and identified the problem. He gave us two options for repair which were quoted the following Monday and Frost had parts ordered from Fujitsu and the AC repaired within 5 days!
Would highly recommend Frost for their professionalism, promptness, and thoroughness in doing the job. Show reply
Rates and Fees
Stephen R.
Stephen R.Sydney, NSW
  Fair Incentive

Installation of replacement air conditioner

Very professional company, from the sales person who was informative and gave good advise to the installers who performed their duties in a very friendly and tidy manner. Show reply
Sam
SamSydney, NSW
  Fair Incentive

Fantastic Service despite our difficult strata committee

Frost helped us get our air on plan approved by strata and we’re extremely patient over the 10 weeks it took to get approved. They then had it installed within 1 week, just in time for summer. Would strongly recommend them, particularly if you live in a strata complex. Show reply
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yiukei t.
yiukei t.
  Fair Incentive

Frost - Highly recommended!!

Expert knowledge and quality advice throughout the entire process. Frost provided several system options to suit the needs of our home to fit within our budget. Quick and top quality installation. Show reply
Imelda M.
Imelda M.
 

Fantastic team

The whole team of FROST AIRCONDITIONING castle hill are FANTASTIC TEAM from the time that Darren do the assessment and give me some option on what brand of aircon is suitable. Melissa the office manager is my first point of contact from the time I decided w/c one to purchase up to the time of the installation. She answer all my e mails and telephone inquiry w/o fail. Henry the installer guy and his partner arrive early and do the installation. He accommodate all my question and concern politely. Before he left he also teach us on how to use the wall panel. Not a single mess was left they clean every thing they remove. Show reply
Tim
Tim2 posts
  Fair Incentive Verified

All round great service for quotes , installation and repairs

We have used Frost for well over 20 years. They have always done an excellent job. On assessing the needed size of the units as well as the placement of outside units. Also very good installations. One of the original multisplit LG units is still running today, with a lot of use during summer. We have also had one repair needed, they actually fixed it. Unlike some dodgy companies I have seen that try to cripple the system to force a new system on you. I would definitely recommend them. Show reply
Bob Mitchell
Bob Mitchell
  Fair Incentive Verified

Air Conditioning done right !

We live in an offshore, boat access only community. From asking for a quote, with the rep doing a site visit to our home, to the install, Frost AC had no problems with that. Getting tradies to come is usually an uphill battle. The team arrived on the barge with all needed gear, and set to work installing our LG 12.5kW 6 outlet 4 zone ducted system. Late afternoon the system was up and running and the team were on their way home.
Very happy to recommend Frost Air Conditioning and their installers. Polite, helpful and above all, professional. Show reply
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