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Fujitsu Designer
ASTG09KUCA (2.5kW / 3.2kW), ASTG18KUCA (5.0kW / 6.0kW), ASTG12KUCA (3.5kW / 4.3kW), etc...erdbrink
- 2 reviews
working fine
got that device July 2019. Working fine for heating and cooling. Takes ~5 minutes to get started,...
Question though: Last year, when we turn on heating, there was quite a bit for water coming out of the outside unit. We had the installer come back to attach a pipe so water is not running down the external wall.
This year, we're heating quite a bit and so far,... no water whatsoever!
Is there supposed to be constantly condense water from the outside unit in heating mode? Again, there's nothing so far, even when heating all day.
Just checking if that's fine as such, or if the pipe might be blocked causing a (long term) damage?
Thanks
(location: Sydney)
Purchased in July 2019 at Appliances Online for $1,392.00.
1 comment
SnoozingGreater Melbourne (Metropolitan), VIC
- 3 reviews
Noisy operation
I have had this unit for just over 5 years and have noticed how noisy it is compared with other brand air conditioners that I have had installed in other rooms. Unfortunately, I had this fitted in our bedroom and find it unsuitable for a quiet environment with a 'ticking' sound when the thermostat cuts in and the fan stops.
Purchased in September 2014 for $1,700.00.
1 comment
Fujitsu A.Fujitsu
Hi Valued Customer, we would suggest for you to contact a technician to review the noise coming from your Fujitsu Air Conditioning unit or call to speak with our technical support team who will happily discuss this with you Tel: 1300 364 484.
DeanGreater Melbourne (Outer), VIC
- 8 reviews
- 4 likes
Have installed these in our last two houses and looking to use them again in the next!
We have owned 4 of these designer split systems in our last 2 homes. Both places we had a 5kw and 2.5kw units.
Their performance has been excellent! Even on the hottest summer days we have had running the two units in our home have kept it cool.
We have never had an issue with the units and are constantly being used. We no longer use Gas ducted heating because these units perform so well.
We just bought our next new home and I'm seriously thinking of buying these again.
Only down side is that in the past 6 years this unit hasn't advanced. Many of the other competitors now offer wifi conectivity. It will be out of the Fujitsu Designer range or the Daikin Zena ranges.
Purchased in July 2016 at The Good Guys.
1 comment
Fujitsu A.Fujitsu
Hi Dean, Thank you for providing your feedback on Product Review. We do have our anywAIR technology that is compatible with our range of Split System Air Conditioners. Information can be found on o...
Read moreur website https://www.fujitsugeneral.com.au/ Our full range of air conditioners is available there as well.Find out how Fujitsu Designer compares to other Split System Air Conditioners
Know better, choose better.
JaneySydney Surrounds, NSW
Biggest waste of money
Had it for 5 years and had to get it repaired twice in that time. It’s now a month out of warranty and it’s not working again!!!
I just got repair quote from Fujitsu for $834.17 (turns out that the coil is now broken)!!!
I’ve hardly been able to use it in the time I have had it due to issues, so I definitely would NOT recommend this product if you want something long lasting (even if it does look nice).
Purchased in December 2014 at Appliance Central.
1 comment
Fujitsu A.Fujitsu
HI Janey, Thank you for providing your feedback. We are sorry to hear about your experience. Can you please email us the details of your purchase, any service reports you have and your quote to conta...
Read morect@fujitsugeneral.com.au so we can look into this further for you. Please quote reference number 615112. Thank youDisappointed
Bought this about 6 months after comparing many and went against a few suggestions due to its sleek design.But proved to be very ineffective.Doesnt cool as sold.Using it for a small 1 bedroom apartment yet I have to use a cooler together with the air conditioner to help cool.Wouldnt suggest this sleek AC.
Purchased in July 2019 at Bing Lee for $999.00.
1 comment
Fujitsu A.Fujitsu
Hi Avishall, we are sorry to hear about your experience. We value your custom and your feedback is important to us. Please can you call our Service Team so we can discuss this further with you and we ...
Read morewill do our best to assist your issue: Tel 1300 364 484. We look forward to talking to you.NaeemSydney, NSW
- 4 reviews
- Designer ASTG09KUCA (2.5kW / 3.2kW)
- Verified purchase
A little noisy but does the job
I bought it from Bing Lee during their 20% off Ebay sale and Fujitsu was also running $150 cashback promo so the total price came to $409.20.
The looks have been great but it's bit noisy when warming up. Overall I am pleased with the product, especially the price I paid for a known brand.
Purchased in April 2019 at Bing Lee for $409.00.
1 comment
Fujitsu A.Fujitsu
Hi Naeem, Thank you for taking the time to place your rating and comments on Product Review. Your feedback is important to us. We are delighted to hear you are overall pleased with your unit and pleas...
Read moree contact our Technical Support team Tel: 1300 364 484 they will be able to provide some advice regarding the noise when warming up and do their best to assist you.Elvin N.
- 5 reviews
My first air cond
This air conditioning is my first air cond that I ever have, I cannot remember how long ago but i recommend to anyone thinking of buy a this brand you cannot get it wrong.
Purchased in February 2012.
1 comment
Fujitsu A.Fujitsu
HI Elvin, Thank you for taking the time to place your rating and comment on Product Review, your feedback is important to us. We are delighted to hear you are pleased with your Fujitsu Air conditioning unit and would recommend people to purchase too.
The reviewer stated that an incentive was offered for this review
DaveGreater Melbourne (Metropolitan), VIC
- 8 reviews
- 4 likes
- Designer ASTG09KUCA (2.5kW / 3.2kW)
- Verified purchase
Looks beautiful but a little noisy
We have installed four of these Designer series split systems in the bedrooms of one of our properties. They look stunning - sit close to the wall, and the white on the front panel is a pure white (not an off-white like some cheaper brands). They heat and cool effectively and seem to be quite energy efficient.
The indoor units can be noisy when the fan is on high, which might be a concern in bedrooms for light sleepers. We also have Fujitsu Lifestyle series units in another property and they are far quieter.
I would recommend these units for spaces that need something that looks good like small- to medium-sized living areas or a study, but I wouldn't install them in a bedroom again.
1 comment
Fujitsu A.Fujitsu
Hi Dave, Thank you for your feedback on Product Review. Your units shouldn't be noisy on high fan. If you contact our assist department from the 2nd January, they will be able to arrange a service technician to come and inspect this for you.
MichaelMelbourne
- 2 reviews
- 2 likes
Heat/cools well. Loud when heating. Front panel lift action failed for me too.
Heating and cooling works great for bedrooms. Internal unit is noisy, Fujitsu have advised the noise is normal, I also have other Fujitsu models which make no noise hmmm. Front panel lift action broke after a year see: https://m.youtube.com/watch?v=XKiO2LCIduQ. I've since discovered the broken front panel is a common issue. Remote control is NOT backlit which is not ideal when you have kids.
Unit is cosmetically quite attractive.
1 comment
Fujitsu A.Fujitsu
Hi Michael, Thank you for taking the time to provide your feedback on Product Review. if you would like us to have another look at your air conditioner please contact Fujitsu Assist on 1300 658 840.
Find out how Fujitsu Designer compares to other Split System Air Conditioners
Know better, choose better.
NikSydney
- 6 reviews
- 1 like
Works well, A bit Noisy
The Fujitsu Designer air conditioner has been a great addition for the household. It heats up the room and controls the temperature quite well and quite quickly. The machine can get noisy though when warming up and operate at high temperatures. Overall I am pleased with the product, especially if you can get it on sale.
1 comment
Fujitsu A.Fujitsu
HI Nik, Thank you for taking the time to place your comment on Product Review. Your custom and feedback is important to us. We are delighted you are pleased with your recent purchase of your Fujitsu A...
Read moreir Conditioning unit. In regards to noise level when warming up please contact our Technical Support Team who will do their best to assist this issue on Toll Free Number: 1300 364 484.Matt2018Adelaide
- 6 reviews
Simply Excellent
Heats and cools brilliantly. Super quiet, even on high though I recommend leaving it around 22 degrees on low as this is the most cost efficient way to heat or cool. (Just change the mode). Easy to use controls. Looks good on the wall too. Haven't needed to have it serviced yet!
1 comment
Fujitsu A.Fujitsu
Hi Matt, We appreciate you taking the time to provide feedback on your Fujitsu Air Conditioner. Thank you
Dianearnot
- 4 reviews
- 2 likes
It works but is not great.
My husband, and AC engineer, fitted this unit into our bedroom. It looks nice and neat when not in use but the outdoor unit is quite noisy when it runs. The door lifts up and opens when in use and, although a nice touch, our has broken. The lifting wheel is made of plastic and not sufficient to lift the door time after time.
I never do reviewsCentral Queensland, QLD
- 4 reviews
- 1 like
nice looking, quiet and efficient.
Nothing tricky but I think the aesthetic design and the additional efficiency make it well worth it. We put one of these in each of the bed rooms and I have nothing at all bad to report. I think a fixed wall mounted control might be a nice option instead of the remote that tends to walk (I have small children) but that's not a complaint. I like them.
michaelAuburn
Perfect product, so quiet, can’t live without it.
we bought this machine last year , it was installed beautifully, and the machine itself work beautifully as well, very quiet, very smooth, and most of all , very energy saving, the machine is easy to use ,once you set up your liking, all you need just one press. Highly recommended.
RajSydney, NSW
- 6 reviews
- Designer ASTG18KUCA (5.0kW / 6.0kW)
- Verified purchase
Ecxcellent Fujitsu split system
Very happy overall and found slightly better with cooling compared to heating and unit very quite. Installation seems quite simple and completed in 2-3 hours time by technician and we like this unit as quite easy to use for controlling temperatures and change settings to different modes as required with weather conditions and finding economical with power usage compared to existing other split air conditioning units.
Find out how Fujitsu Designer compares to other Split System Air Conditioners
Know better, choose better.
Jlb01Sydney, NSW
- 3 reviews
- 1 like
Effective Aircon
5kw unit's performance is quiet, need to be outside to hear it work and even then you have to listen hard. Installation was done in a very efficient manner and minimal disruption to home. Installer easily explained settings on remote and now would not be without it. would certainly recommend installer as a great outfit
ApeyMelbourne
- 8 reviews
- 1 like
Great Air-Con
We've had our unit for the last 2 years. We've had no reliability issues at all.
The unit is fairly quiet, both inside and outside where the compressor lives. In terms of functionality it offers fairly standard functionality and is very similar to its competitors.
The key highlight of this air con are its handsome looks. The unit has a front fascia which is seamless when the air-con is OFF, but moves up to expose the grille when the air-con is switched ON. It carries a minimalist look.
In summary, no reliability issues to date, solid and relatively quiet unit that looks the part in any modern setting.
Lou fabIllawarra, NSW
- 20 reviews
- 6 likes
Nice aircon
Looks great with sliding front facia
Easy to use remote cooling and heat both work great has a power option that blasts out the air to cool or heat room very quickly
Cools a 5 x 6 m room quite easy and keeps it at temp no drama would recommend
rick
- 7 reviews
- 7 likes
good unit
We got the 2.5kw and 5kw models one for the bedroom and one for the lounge room, the 5kw is a fair bit quieter than the 2.5kw, they both are reasonably quiet, however we can just hear the 2.5kw compressor running opposite a brick veneer wall, the 5kw is practically not audible through the wall. we got these ones due to the energy rating a price was a bit cheaper than the others. they do not come with plumbing equipment for gas, some other brands might come with them, not a big deal though unless you were going to DIY install perhaps go with a brand that has the tubes supplied, however you may as well just pay someone the 500 bucks or so each that there is to install these units, saves you the hassle...
Jenni
- 5 reviews
- 5 likes
Good
Pretty happy with the unit. Heating a 2brm unit and it does a good job even though it's a decent sized area. Very quiet too. Only problem I find is the unit is mounted high on the wall and if you are sitting on the lounge you feel a cool draft even thought it is set to heat. Sometimes it feels warmer then other times even though it is set at same temp
Questions & Answers
Mel X.asked
Where is this Air Con (ASTG09KUCA) made in?
1 answer
Fujitsu A.Fujitsu
Hi Mel please be advised Fujitsu Air Conditioning units are Fujitsu systems are designed and engineered in Japan and currently manufactured in China and Thailand. For any further information please visit our website www.fujitsugeneral.com.au or call Tel: 1300 364 484
hxtagf W.asked
Mine works but the front door/panel won't lift up automatically, so this has impact on the cooling effects as the front panel blocks the air flow. How can we fix this issue? Please advise.
3 answers
Fujitsu A.Fujitsu
Hi hxagf W, You will need to contact our Assist Team on 1300 658 840 so they can arrange a technician to attend to look at the issue for you.
Fujitsu A.Fujitsu
Hi hxtagf/.W we would suggest a technician to fix your unit. Please call Fujitsu Assist Tel: 1300 364 484 and we will be able to advise the nearest Fujitsu Service Agent for you.
same problem with me on both of my units - front panel doesn't lift. one was fixed. the other one now (out of warranty - convenient) now won't lift. both bought at the same time. obviously a known problem.
laniasked
I have just put every thing back after having cleaned the filters and the unit will go hot the panel does not lift up and open.what should I do?
1 answer
Fujitsu A.Fujitsu
Hi Lani, can you please contact our technical support team on 1300 364 484 and they will talk you through fixing this up. Thanks
Details
Category | Split System Air Conditioners | Split System Air Conditioners | Split System Air Conditioners | Split System Air Conditioners |
---|---|---|---|---|
Price (RRP) | $1,639.00 | $1,839.00 | $2,689.00 | |
Features | Inverter, On/Off Timer and Remote Control | Inverter, On/Off Timer and Remote Control | Inverter, On/Off Timer and Remote Control | Inverter, On/Off Timer and Remote Control |
Cooling Power | 2.5 kW | 3.5 kW | 5 kW | 2.5 kW |
Heating Power | 3.2 kW | 4.3 kW | 6 kW | 33 kW |
Reverse Cycle | Yes | Yes | Yes | Yes |
Type | Full System (Indoor & Outdoor Unit) | Full System (Indoor & Outdoor Unit) | Full System (Indoor & Outdoor Unit) | Full System (Indoor & Outdoor Unit) |
Cooling Energy Rating | 5 stars | 3 stars | ||
Heating Energy Rating | 5 stars | 3 stars | ||
Operating Temperature for Cooling | 10 ℃ to 46 ℃ | 10 ℃ to 46 ℃ | 0 ℃ to 46 ℃ | |
Operating Temperature for Heating | -15℃ to +24℃ | -15℃ to +24℃ | -10℃ to +24℃ | |
Auto Cleaning (Self Cleaning) | Yes | No | ||
Indoor Unit Dimensions | 282 x 790 x 870 mm | 282 x 870 x 185 mm | 282 x 185 x 870 mm | |
Indoor Weight | 9.5 kg | 9.5 kg | 9.5 kg | |
Max Indoor Sound Pressure Level | 42 dB | 47 dB | 36 dB | |
Outdoor Unit Dimensions | 290 x 790 x 540 mm | 620 x 790 x 290 mm | 330 x 900 x 830 mm | |
Outdoor Weight | 40 kg | 68 kg | ||
Max Outdoor Sound Pressure Level | 47 dB | 51 dB | 50 dB | |
Max Outdoor Sound Power Level | 64 dB | 68 dB | 64 dB | |
Manufacturer Warranty | 5 year(s) | 5 year(s) | 5 year(s) | 5 year(s) |
Release date | Sept 2012 | Sept 2012 | Sept 2012 | |
Replaced by | Fujitsu Designer ASTG09KUCA (2.5kW / 3.2kW) |
Visit official website
- MPN: ASTG09KUCA
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Fujitsu A.Fujitsu
HI Erdbrink, Thank you for taking the time to place your question on Product Review. The technical support team have reviewed your question and can confirm your air conditioning unit is functioning no...
Read morermally. Please don't hesitate to contact us if you have any further questions, your comments and feedback are important to us and you can always call our Technical support team who will happily discuss anything further with you Tel: 1300 364 484