- Verified purchase
I bought a fujitsu inverter, heat & cool model in August 2015 with a 5 year warranty covering labour and parts. However, when it failed to work in July this year I was told by the Fujitsu service agent that came out that a gecko had got into the outdoor unit and caused a short circuit, hence the pc board had to be replaced with a "coated" one. He quoted labour charges of $110, which i believe is unfair as Fujitsu failed to provide a board fit for purpose. An outdoor unit is sure to attract geckos, frogs, insects etc as as such Fujitsu has not...provided this protection for this unit. In addition, when i requested Fujitsu to replace the board free of cost, ;as the product is still under warranty, they refused and quote their warranty clause which states failure due to vermin going entering, is not covered. It seems that Fujitsu has built in this clause just to cover their liability, with no thought for the customer. I chose Fujitsu over others as they are known to be a reputable company., i am very disappointed both with Fujitsu and Harvey Norman, Townsville (where i bought this air conditioner) who insist that the warranty will not cover the fault. In short, the warranty they offer is inadequate, as the outdoor unit should have been protected from vermin entering the unit. Inadequate warranties such as this one, are useless to the customer, especially ones like me, who are on a limited budget and can ill afford to pay the labour costs. These warranties should not be allowed to exist.
- Verified purchase
I purchased a Fujitsu air conditioner (wall mounted inverter) in August 2015 which came with a 5 year warranty covering labour and parts. In July 2018 when we tried to switch the air conditioner the lights on the indoor unit were flickering and the air conditioner did not work. The product is still under warranty. When we rang Fujitsu, they put us through to their service agent who after investigations found a dead gecko in the outdoor unit, and told us that this had caused a short circuit. He said he would replace the PC board with one that ...was coated with a substance which would ensure that should any gecko get in there would be no short circuit in the future. The service agent then said Fujitsu would replace the board, however would charge for his labour ($110). I then spoke to the manager of Harvey Norman, Townsville, where I bought the air conditioner and who that the warranty did not cover this fault. From researching this issue I find that if the pc board had been coated in the first place, there would have been no short circuit. Hence, I was sold a piece where the PC board in the outdoor unit was not reliable and had inadequate protection for expected events like frogs, geckos, insects etc entering I wrote to Fujitsu again to complain about the unfairness of the warranty and requesting that the board be replaced free of labour costs as the fault was more due an inadequate protection offered by Fujitsu to keep the outdoor unit in good working condition. However, they have refused and it seems that the warranty clause quoted by Fujitsu, has been drawn up for their own protection, which makes the warranty useless and unfair for the customer. Unreasonable warranties such as this one should not be in existence. I feel very disappointed and let down by both Fujitsu, whom I favoured over other companies due to their normally good reputation, as also by Harvey Norman where I have bought all my white goods, computers and software.
Great for an Aussie Summer
We got this air conditioner to replace an old clunker. It's heaps better. It's pumps out the cold air without being too noisy, the air flow can be directed both horizontally and vertically, and it seems quite efficient. We haven't noticed much of an increase in our power bills despite using it a lot.
Good air cond
Great air conditioning heats and cools a 8x6m room quite quickly has a top power option that blast out air to heat or cool room quickly easy remote to use quiet and keeps room at temp easily even on 35 degree days would recommend great value for a big air unit
This air conditioning unit is amazing. It is quiet and efficient in every way. We dont even know when its on and the temperature is always constant. The purchase point price and the cost of running the unit is excellent. It is perfect for our lifestyle and perfect for easy living.
Nothing is better
Bought 2 of them. 1 for the bedroom and the other dor the living room. Both units run efficiently with auto cool function at 24degree Celsius. Run smoothly and quietly all night long. Very happy with my purchase. It's the best investment ever since Sydney temperature frequently reached 40 plus.
|Category||Split System Air Conditioners|
|Features||Inverter, On/Off Timer and Remote Control|
|Cooling Capacity||7.1 kW|
|Heating Capacity||8 kW|
|Type||Full System (Indoor & Outdoor Unit)|
|Cooling Energy Rating||2 stars|
|Heating Energy Rating||2.5 stars|
|Operating Temperature for Cooling||-10 ℃ to +46 ℃|
|Operating Temperature for Heating||-15℃ to +24℃|
|Auto Cleaning (Self Cleaning)||No|
|Indoor Unit Dimensions||320 x 998 x 238 mm|
|Indoor Weight||14 kg|
|Max Indoor Sound Pressure Level||49 dB|
|Outdoor Unit Dimensions||620 x 790 x 290 mm|
|Outdoor Weight||41 kg|
|Max Outdoor Sound Pressure Level||55 dB|
|Max Outdoor Sound Power Level||71 dB|
|Manufacturer Warranty||5 year(s)|
- MPN: ASTG24LFCC
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