Service under warranty a joke
Our air-con is just over two years old and broke down during the first week of Feb. We are still waiting for a service tech to come and fix it. They have given us a date of 4th March. You would think that they would put on more techs during summer - when air-con's are mostly likely to fail - so their (ex)customers would not have swelter in the heat because they are, "very backed up at the moment". The air con itself is average, but is noisy and vibrates a lot. Our previous Actron was much better (killed by lightning strike). If you expect reasonable time frames for repairs under warranty stay away from these fools.
Come on winter.
Have just had a Fujitsu installed 6 days ago and guess what? It does not work as the internal unit has a coil leak. They do not test these units before install or in the factory we were advised. Been waiting 6 days for Fujitsu to even contact us when they are coming to replace rhe indoor unit. Was led to believe that this company had a better backup service, were we misled? The installer is not allowed to do anything further as Fujitsu have to attend to assess.
Questions & Answers
Approx price with 7ducts to anew home
Hi Chris, Thank you for your query regarding a price for 7 ducts for a new home. Please, can you call us as we don't sell Ducted Air conditioners to the public. Once we receive your call, we will be able to provide the details of the nearest dealer to you and they will do their best to assist your request. Tel: 1300 364 484
can change the room temp. sensor from the indoor unit to the remote controller after the initial setup ? The manual says it has to be set at the initial setup
Thanks for reaching out to us via Product Review. It would be easier for the technician to set it this way initially, but does not mean it cant be changed at a later stage with the help from a Fujitsu Technician. Please contact Fujitsu Assist, technical Support on 13003644845 or email@example.com and they will be able to assist you this. Fujitsu Assist
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|Category||Ducted Air Conditioners||Ducted Air Conditioners||Ducted Air Conditioners||Ducted Air Conditioners|
|Features||Inverter and On/Off Timer||Inverter and On/Off Timer||Inverter, On/Off Timer and Remote Control||Inverter and On/Off Timer|
|Cooling Power||7.1 kW||7.1 kW||8.5 kW||10 kW|
|Heating Power||8 kW||8 kW||10 kW||11.2 kW|
|Auto Cleaning (Self Cleaning)||No||No||No||No|
|Auto Restart Function||Yes||Yes||Yes||Yes|
|Indoor Unit Dimensions||300 x 1000 x 700 mm||270 x 1135 x 700 mm||270 x 1135 x 700 mm||270 x 1135 x 700 mm|
|Outdoor Unit Dimensions||620 x 790 x 290 mm||830 x 900 x 330 mm||830 x 900 x 330 mm||1290 x 900 x 330 mm|
|Max Indoor Sound Pressure Level||36 dB||31 dB||42 dB||40 dB|
|Max Outdoor Sound Pressure Level||56 dB||53 dB||53 dB||54 dB|
|Operating Temperature for Cooling||-15 ℃ to +46 ℃||-15 ℃ to +46 ℃||-15 ℃ to +46 ℃||-15 ℃ to +46 ℃|
|Operating Temperature for Heating||-15℃ to +24℃||-15℃ to +24℃||-15℃ to +24℃||-15℃ to +24℃|
|Manufacturer Warranty||5 year(s)||5 year(s)||5 year(s)||5 year(s)|
|Manual||Download manual||Download manual||Download manual||Download manual||Download manual||Download manual||Download manual||Download manual||Download manual|
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