Non delivery, no communications, no refund
I ordered a desk in march, 2 months later it hasn’t arrived and I’ve had no communication despite sending lots of emails (no phone number available) no order tracking provided. No desk has arrived.
Do not buy from them. Scam company.
Do not buy from this company. They aay they will ship products within 1-2 days and respond to enquiries within 1-2 days, but they do not. It’s been 3 weeks and I haven’t received any communication after the order confirmation. They have not responded to any email enquiries. I have to now try get my money back by placing a complaint with Fair Trading.
DO NOT BUY ANYTHING FRIM THEM
I purchase an outdoor setting a few weeks ago and have heard nothing since! I have sent numerous emails as that is the only way to contact them and they do not respond, I now have to go to consumer affairs to try and recover my money back! I do not recommend wasting your time or money with this company because they really don’t care.
Incorrect 1300 number and won't respond to emails.
Incorrect contact details. 1300 number is not their number. When they are not shipping products purchased out to customers you can't contact them.
Be very careful before buying from this business
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Upon moving house, I decided to save myself the exhaustion of traip...sing around mattress showrooms in to find the perfect mattress. In fact, last time I did that I was back and forth all Canberra and the mattresses all began to feel the same, the price of was overwhelming and negotiating delivery for a reasonable cost was laughable. So, my sister sent me a link to the mattress she purchased and I followed suit. The mattresses arrived in Canberra within a week or so and I was able to track and ask questions via the Furniture Wizard Facebook Messenger and give further directions. The mattress sprung into shape before my eyes and was ready for use immediately. It has since been six months and I have never slept better. My boyfriend was so impressed that he purchased the same mattress for his place and he too has been sleeping soundly ever since.
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