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Future Super

Reviews

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LEIGH-ANNE

LEIGH-ANNESouth East Queensland, QLD

Best fund for renewable energies.

published

1 month and very happy. Easy to switch and a prompt reply/ follow up. Highly recommended for all the right reasons. I have told all my friends and colleaugues too

Incentivised ReviewNo
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Superdooper

SuperdooperSydney, NSW

  • 5 reviews
  • 5 likes
  • Verified

Sloppy administration

published

I had delays rolling my money out due to them provided inacurate information like the mailing address for the documents. Even when I finally sat with them and confirmed they had all the information needed I lost another 4 days as they asked then for more information. They have poor online features. Customer service people are good and follow up well but I think their systems need some streamlining.

1 comment
Future Super
John B.Future Super
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Questions & Answers

Matthew R.

Matthew R.asked

I am with Australian Super (I had to set up a quick super account when i emigrated from the UK 6 years ago), and would like to move to something better like Future Super to stick it to the libs coalition. My Aus Super thing does provide some insurance cver.

Does your thing do this?

I do have a separate cover with 'Clearview' that covers me there also, so maybe I don't need it twice.

Where can I get advice?

Thanks
Matt

2 answers
Marianne S.
Marianne S.

Just call them. Theyre very helpful.

Future Super
Brand Manager B.Future Super

Hi Matthew,

Awesome to see you wanting to make the switch!

Please feel free to call our Member Advocate Team for further information and support on 1300 658 422, as they can best assist you with this.

FUTURE SUPER

Nilay Chakraborty

Nilay Chakrabortyasked

The way you have answered few queries and feedbacks, that we believe in our ROI and policies, can you assure that members will get a fixed percentage return as your fees are amongst highest with around same return % ? Since your charges are fixed irrespective you give positive or negative returns, all big shots have created a lobby to rip people by different named funds.

No answers
bretann

bretannasked

Why does Future Super NOT reply to my emails??
I am looking for a Super company to change from Statewide (who are hopeless) and have sent two emails with questions to Future Super who have failed to reply.
Are they always this unhelpful and ignorant??

5 answers
Future Super
Future SuperFuture Super

Hello, although it is not showing in our Q&A, we did respond to your previous question on here. Given this is a third party platform, we are not able to identify you. We did perhaps receive an email from you, sent about a week ago, that our Member Advocacy team will get to shortly.

bretann
bretann

Would it be better and perhaps quicker if I phoned you??

Ben
Ben

That's odd, I've found them super helpful and responsive every time I've called or emailed. Yeah try a phone call. And great choice moving, I'm really happy I moved a couple of years ago.

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