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G.J. Gardner Homes
4.7 from 1,170 reviews · View Statistics

Reviews

4.3

11 reviews
5
(9)
4
(0)
3
(0)
2
(0)
1
(2)
  • Build Stage
  • Customer Service
    4.3 (11)
  • Site Admin
    4.2 (10)
  • Timeliness
    3.9 (9)
  • Structural Integrity
    5.0 (8)
  • Plumbing & Waterproofing
    4.2 (9)
  • Electrical & Lighting
    4.6 (8)
  • Flooring
    4.0 (7)
  • Transparency
    4.2 (10)
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Reviewer Photos & Videos

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Katrina

KatrinaWide Bay-Burnett, QLD

  • 2 reviews

Just don't do it!

published
  • +3
Customer Service
Transparency
Site Admin
Timeliness
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StageMid-Construction
6 comments
G.J. Gardner Homes
Steph E.G.J. Gardner Homes

Hi Katrina,
We are really sorry to hear about your experience with our Fraser Coast team. We have taken your feedback on board and will discuss it with the office directly.
We apologise again and wish you best of luck in the future.

Katrina
Katrina
Katrina
Katrina

Moving along nicely!

published
Customer Service
Transparency
Site Admin
Timeliness
Build StageMid-Construction
1 comment
G.J. Gardner Homes
Brianne M.G.J. Gardner Homes

Thank you so much for your lovely review. We're so glad you are enjoying the build process and pleased you are building with G.J. Gardner Homes.

Bay

BayTasmania

BUILDING WITH G.J.GARDNER MOONAH

published
Customer Service
Transparency
Site Admin
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StageMid-Construction
1 comment
G.J. Gardner Homes
Jess M.G.J. Gardner Homes
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Josh

Josh

  • 2 reviews
  • 2 likes

Early Christmas Present

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StageMid-Construction
Construction End DateDecember 2019
1 comment
G.J. Gardner Homes
Sue D.G.J. Gardner Homes
regscotty

regscotty

  • 4 reviews

A Dream Start!!

published

I believe I'm qualified to write such a review after previously building a home with a competitor (Masterton). There is absolute light years difference between the 2 builds and I'm only at slab stage.
Building with G J Gardner has actually been an absolute pleasure. The level of personal service and quality of inclusions is second to none. Every single step so far has been a breeze and there has not been a single issue. unheard of

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Build StageMid-Construction
Construction End DateMarch 2020
1 comment
G.J. Gardner Homes
Cassie C.G.J. Gardner Homes

Thank you so much for your lovely review. We're so glad you are enjoying the build process and thanks so much for choosing to build with GJ Gardner Homes Sydney South West - we can't wait to hand over your home!

Katrina

KatrinaGreater Melbourne (Outer), VIC

  • 2 reviews
  • 3 likes

Absolutely embarrassing - The level of incompetence is astonishing!

published
Customer Service
Transparency
Site Admin
Timeliness
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StageMid-Construction
3 comments
G.J. Gardner Homes
Jess M.G.J. Gardner Homes
Katrina
Katrina
G.J. Gardner Homes
Jess M.G.J. Gardner Homes
Amber L.

Amber L.Greater Melbourne (Inner), VIC

Custom Homes Specialists

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StageMid-Construction
1 comment
G.J. Gardner Homes
Jess M.G.J. Gardner Homes
Kirby baker-little

Kirby baker-littleSoutheast, SA

Excellent. Can’t fault GJ Gardner homes

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StageMid-Construction
Gould

GouldWestern District, VIC

Extremely helpful.

published

From the beginning it became obvious that this team would go out of there way to help get our build started. We had a very unreasonable neighbour that attempted to prevent our build. At no stage did the team stop trying to get things sorted diplomatically. And now we are near the end and we couldn’t be happier. From the beginning Pene helped create our dream home. Cathy kept us up to date with progress emails. And Ash was more than helpful explaining every step. We would highly recommend GjGardners Hamilton with the highest praise.

Customer Service
Transparency
Structural Integrity
Build StageMid-Construction
1 comment
G.J. Gardner Homes
Jess M.G.J. Gardner Homes
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Excellent customer service

published

This has been my first build and I have had nothing but a positive experience. All the office staff have been very friendly and accommodating to all of my needs. My build supervisor Paul has a fantastic eye for detail and has kept me informed throughout the whole build. Would definitely recommend them to my friends.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Build StageMid-Construction
1 comment
G.J. Gardner Homes
Jess M.G.J. Gardner Homes
Julie B

Julie BMid North Coast, NSW

  • 2 reviews
  • 1 like

Great customer service

published

From the minute I walked into the door at Gj Gardner Grafton we were greeted by a lovely smiling face Donna. Our home consultant Andrew was very knowledgeable in helping us choose the right house for our family and continues to assist in consulting with us and answer any questions or queries during our construction phase.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StageMid-Construction
Construction End DateApril 2019
1 comment
G.J. Gardner Homes
Maddi T.G.J. Gardner Homes

Thank you Julie for the 5-star review! We're so glad you had an enjoyable build. Thank you for choosing to build with G.J. Gardner Homes. Enjoy your new home!

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Questions & Answers

Romie C.

Romie C.asked

G.J. Gardner Homes

Hi just wondering how I can contact the head office of gj gardner Australia. I'm building with one of your franchise's in Melbourne and would like to discuss some things with the head office.

1 answer
G.J. Gardner Homes
Jess M.G.J. Gardner Homes

Hi Romie,

The G.J. Gardner Homes Vic/Tas Head Office can be contacted on 03 9338 5588 to discuss any concerns you may have.

Kind regards,
Jess, G.J. Gardner Homes Vic/Tas

Quintuplet5

Quintuplet5asked

VIC

Does anyone have any experience building with G.J Gardener Pakenham ?

No answers
Leen L

Leen Lasked

G.J. Gardner Homes

We found that the roof of the laundry was leaking water. And we have been told that the vent pipe needs to be resealed on to the tiles. Is it included in the 7 year warranty? Can we get G.J. Gardner to fix it up?

4 answers
G.J. Gardner Homes
Andrew B.G.J. Gardner Homes

Hi Leen

Thanks for reaching out.
Can you advise if you have made contact with the G.J. Gardner Homes office that you built your home with in relation to this issue?

Leen L
Leen L

Hi Andrew,

We have contacted the office. They said it was only had 2 year warranty. Our house is 3 years now. They said they would not do anything. But when we showed it to the local plumber, he thought thst GJ should fix it up for us.

G.J. Gardner Homes
Andrew B.G.J. Gardner Homes

Hi Leen
Can you tell us which office you built with?
Also can you please provide your full name and a contact number. We will pass on your details to the State team for you to further this subject matter.

Get an answer from our members and G.J. Gardner Homes representatives

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