Rudest service in a decade
Most unpleasant retail experience in a very long time. Staff angered easily and was verbally aggressive. Very unreasonable in trying to establish if new product was faulty. Will not do business with them again.
Product seems ok
Given wrong product
Terrible customer service
Went in store to purchase something and was given the wrong product and when I told them about it they wanted to charge a postage fee to send me the right product.
I dealt directly with the owner. Do yourself a favour and purchase from ebay.... Same products but cheaper
Lacking any customer service
Wanted to pick up a screen protector and walked out after waiting for 20mins (I actually timed it). Only one person was ahead of me getting served and the sales guy was happy to just chat while he applied a protective cover on his phone. After 20mins and still no acknowledgement from the sales guy, he proceeded to come by and show the customer how to use the phone...at this point I left. Even the customer was getting uncomfortable that someone was waiting and standing behind him while the sales guy was happy to debate world issues...Now I know how it feels to be invisible.
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