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Gadgets4Geeks
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No Thank YouSouthwest, VIC
Tempered Glass Screen Protector
Just received a screen protector for my Galaxy S20 FE . Impressed with the prompt service from Gadgets 4 Geeks . The Tempered Glass Protector is of the highest quality . With simple installation instructions. Great Service ....... Thank you .
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Shredder S.Sydney, NSW
Rudest service in a decade
Most unpleasant retail experience in a very long time. Staff angered easily and was verbally aggressive. Very unreasonable in trying to establish if new product was faulty. Will not do business with them again.
Product seems ok
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My experience was positive. I received my item in a good time frame and it was of good quality.
I found my item (tablet/smart phone stand) though a google image search, and to be completely fair, it was double the price of most similar ebay items on offer, however it had some key features they lacked, including swivel base and padded clamps holding the device to allow for a downward angle of viewing. Most ebay items just relied on gravity holding the device in a curved lip, or crappy looking clasps.
The product arrived on time and I was pleased with most aspects of its build. Hinges were great and the clamps were also very good, able to ...Read more
hold my tablet while in its cover. The swivel base was gritty to turn, but as you don't often need to do more than a quarter turn, should be no real issue. The swivel behind the clamp itself was also dry to turn, but same deal, you will not often do more than a quarter turn occasionally. If I could make one suggestion that would have improved my experience, it would have been to have the GST included up front in the buying process. Finding the extra $5 charge whacked on the end didn't feel great, but I still went ahead because it was exactly what I was after. Positive experience, 4 stars. No issue.Similar opinion? Write a review on ProductReview.com.au!
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Shirley H.Sydney, NSW
New cover
Broke my iphone cover, so easy to find it online. Got it the next day, so happy. The cover was exactly what I wanted.
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Stefan M.Greater Melbourne (Inner), VIC
Great products and very speedy service
I ordered the following from their website:
-Aerios (2-Pack) Full Coverage TPU Screen Protector for Samsung Galaxy S10+
-Baseus (10W) Rock-Solid Wireless Charger / Air Vent Car Mount / PhoneHolder / IR Sensor
Products are overall really great quality, screen protector is great and easy to install (the instructions weren't super clear, but managed in the end). The Baseus Phone holder is highly configurable and sits in my car vent very well, the angle I can move the holder makes me position the phone how I want. Wireless charging speed is simil...Read more
ar to a Samsung Wireless charger which is good. I was reading the notes and Phone holder required a car charger so please keep that in mind when ordering, you can get a cheap one ~$20 the XCD Essentials 4.8A Dual car charger.Similar opinion? Write a review on ProductReview.com.au!
Do not buy from this store Avoid at all costs.
I bought a screen protector from this dtore twice in a row. First one didn't work, second one didn't work either. [name removed] who provided me with the same interaction as you have read from the countless poor reviews here. If you item does not work, prepared to have nothing done about it and you will lose your money. Avoid this shop at all costs.
2 comments
Just stop with your passive aggressive comments
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Vic AlpenAU
- 4 reviews
- 1 like
perfect all the way nothing more to say
ordered what i wanted and paid for the express option. was exactly what i wanted.rang the shop and had a chat with them great staff .packaging was great.next time your after a case try these guys A plus plus plus
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AD S.Sydney, NSW
- 6 reviews
- 4 likes
Really frustrating
Bought a wireless car phone holder/ charger. My iPhone 11 Pro Max kept falling off whenever I drove over a bump. That meant pulling over every couple of minutes. Putting the car in park. Getting out of the seatbelt and diving into the passenger footwell to retrieve the phone. Obviously no good at all. So I sent it back. I even sent a short video of the issue. Then followed an ‘investigation’ in which they said they couldn’t replicate the problem. So right there I’m made to feel like my complaint is untrue. **Despite sending in the video of the...Read more
issue.** Next they said maybe the iPhone backing part needed replacement and I could buy another one. I refused to throw more money at the problem. So they asked me to post back the two plates that attach to the back of the phone. Which I did. One of them disintegrated slightly when it was peeled off the phone case. Unavoidable. That by the way revealed the problem: four tiny magnets each one about ½ centimetre in diameter. Way too tiny to hold the biggest iPhone (each one of these steps btw involved a 30 day turn around). Next I get told they’re posting everything back to me because they won’t refund me due to the (unavoidable) damage to the 1 phone backing plate and my failure to send in the box and the pamphlet it all came with. I had to get stroppy and remind them the product was not fit for purpose and breached the ACL and the Sale of Goods Act, and that sending back the box wouldn’t change that. I started the paperwork for the Minor Claims Court and Office of Fair Trading and THEN they agreed to refund me (after complaining they would be left to wear a loss on the item - which is also odd. Why would they not return it to the manufacturer and tell them the product did not perform and the manufacturer must reimburse G4G’s loss, or G4G will stop selling their products? And anyway, that’s not my problem). Throughout these interactions the staff at G4G were always polite, friendly and courteous. I readily acknowledge that. But the 30 day money back guarantee rings hollow. All told it took slightly less than 4 months from the time I posted the item back to the day I got the refund. Good service would have been a response like: “oh no. So sorry to hear our product was not satisfactory. We’ve put a reply paid envelope in the mail. Send us back whatever pieces you have. We’ll process a refund straight away”. Had they done that I’d have sourced a different brand of phone holder and had such confidence in G4G I would have gone out of my way to buy it from them. Same with the two bedside iPhone/Apple Watch/Air Pods wireless chargers I’m now searching. I’m staying well away from options when I see them on the G4G websites. Just don’t have confidence in how things will pan out if there’s an issue. I see G4G likes to have the last word on these negative reviews. Instead of doing that on this review, why not rather say to yourselves ‘we could have done better. We could have made the problem the manufacturer’s not tried to make it the customer’s. And we’d have had repeat business and a ***** review. We’ll take the learnings not try to get the last word.’1 comment
Simon T.Gadgets4Geeks
Hi [Reviewers Name Removed as this was not disclosed],
Thanks for the review. We found it difficult to talk to you during our last few interactions and we too were disappointed with the outcome - esp... Read more
ecially given the time we took to help understand, test and find a solution for you.Similar opinion? Write a review on ProductReview.com.au!
RodneySouth East Queensland, QLD
- 3 reviews
- 2 likes
- Online store
- Verified customer
I was supplied a Faulty MHL Micro USB to HDMI TV AdapterCable pack for Mobile Phone/Tablet from Gadgets4Geeks.com.au
The MHL Micro USB part of the Cable does not make a secured connection. While charging it is constantly disconnecting/not-charging and connecting/charging. Thought it might have been the phone's port that was faulty. Bought another MDL Micro USB Cable from another supplier and determined that the Phones port was working fine. Hence I was sold an inferior product and wasted my money and time dealing with Gadgets4Geeks.com.au
1 comment
Simon T.Gadgets4Geeks
Hi Rodney,
Thanks for contacting us through ProductReview. I'm sorry to hear that about the cable set.... Read more
If you'd like to offer us the opportunity to assist further, feel free to shoot through your order details to sales@gadgets4geeks.com.au. Regards, SimonSimilar opinion? Write a review on ProductReview.com.au!
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Jeremy B.Central Highlands and Goldfields, VIC
Fast orders - Terrible product & service
Short USB-PD Type-C (Male to Male) Fast Charging Cable (14cm) - White
https://www.gadgets4geeks.com.au/epages/shop.sf/en_AU/?ObjectID=370177
I was after some short USB-C 10Gbps cables, which I found on their website, after contacting via email to confirm product specs, an order was placed shortly after.
Items arrived fast, but testing proved disappointing. Specifications tested were not as confirmed in email, and no specs on plain packaging, called Simon and he offered refund, nice but what about my cost to send both ways due to falsely confi...Read more
rmed product specs? he continued to tell me all cables are speed tested, but he was unable to provide any test data. Very poor customer support, and I will never shop there again, and I will be sure to advise others of the same. I will not bother returning items, the cost of post is not worth it.3 comments
Simon T.Gadgets4Geeks
Hi Jeremy Baker,
Thanks for the review. Sorry to hear that. I've checked with our support team and confirmed the cable specifications are correctly advertised. If you're unhappy with the purchase, you're welcome to return the cables.... Read more
Reply to your email order confirmation and we'll provide details. Regards, SimonSimon, maybe you need to do some research on USB-PD specification, Profile 5 is the only PD profile that allows 5A charging, and this also supports 10Gbps Data rates, which your advertised cables do not. Know your products before selling them.
Simon T.Gadgets4Geeks
We do and we also have a support team that does. Thanks for the feedback Jeremy.
Regards,
Simon
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C. smithSouth East Queensland, QLD
- 2 reviews
- 1 like
Easily ordered & prompt delivery
After being unable to find what I needed locally I looked online and purchased my tablet case from Gadgets 4 Geeks and was delighted to receive within 5 working days.
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DarrylwrSouth East Queensland, QLD
- Online store
- Verified customer
Much needed mobile case
I found the navigation of the website very simple and I can say that they have an extensive range of mobile cases, especially for my new mobile. I have just received my case and I am very impressed, considering the price paid. I would strongly recommend.
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farawenjones
- 3 reviews
Fast shipping but incorrect details on site
Ordered a screen protector and triple checking the measurements. When it arrived the dimensions completely wrong for my phone. Wrote a review that was not published, but they did use my manual measurements to update their listing.
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Mary93Greater Melbourne (Metropolitan), VIC
- 2 reviews
- 2 likes
What I wanted, delivered swiftly.
Many thanks for your prompt response to my order for a case for the mobile phone. Website easy to navigate, and order placed on Friday morning was delivered Tuesday afternoon.
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Lacking any customer service
Wanted to pick up a screen protector and walked out after waiting for 20mins (I actually timed it). Only one person was ahead of me getting served and the sales guy was happy to just chat while he applied a protective cover on his phone. After 20mins and still no acknowledgement from the sales guy, he proceeded to come by and show the customer how to use the phone...at this point I left. Even the customer was getting uncomfortable that someone was waiting and standing behind him while the sales guy was happy to debate world issues...Now I know how it feels to be invisible.
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AngieGreater Melbourne (Metropolitan), VIC
Quick service and delivery
I find gadget for geeks website is good. The website is very Easy to navigate .and the service is quick delivery and good customer services .wide range of products available also
1 comment
Simon T.Gadgets4Geeks
Thanks Angie. :)
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deb06Wantirna
- 3 reviews
- 1 like
Happy with purchase
Purchased a tempered glass protector and a flexi carbon fibre tough case for my Moto G7 Plus. Perfect fit and as described. Not easy to find accessories for this phone. Thanks.
1 comment
Simon T.Gadgets4Geeks
Thanks deb06. :)
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MelJ
- 8 reviews
- 7 likes
Great Service and value
Second product I have ordered and both very easy and more important provided exactly the item I sought and expected.
Well packaged, easily ordered and delivered in nominated time , with in my case no delivery charge.
Very happy!!
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RoryWestern Australia
- 2 reviews
- 4 likes
- Online store
- Verified customer
Screen Protector 10mm too narrow
Rubbish Chinese product. They claim its the narrow fit screen protector to fit inside bulky cases, but there is a 10mm difference, leaving a huge 5mm gap on either side.
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Very efficient and speedy service providing an excellent product
Navigation was simple, I was easily able to find the products that were specific to my 'phone. The product arrived within two days by normal post and the quality was highly satisfying
1 comment
Simon T.Gadgets4Geeks
Thanks Happy. You've made us Happy. :P
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Simon T.Gadgets4Geeks
Thanks for the review Yu.
Just a quick update. ProductReviews has kindly stepped in to remove Yu's recent insensitive comments.... Read more
We remind customers to please refrain from posting abusive comments about our staff members. Regards, G4G Team