Bought a product that damaged my phone and its case (see photos.) I followed all installation instructions and ended up with my phone and case damaged, why? Cause their installation video is misleading and don't tell us TO magically guess TO NOT USE the whole tube of glue. The thing leaked to the sides and corroded my case and also glued the power button now its not working properly and I have to press really hard to make it work. Support is a premium at this store. went after them for help and [Name Removed] talked to me like if I was some so...

Absolutely the worst experience I have ever had. I received a faulty product, and they made it difficult to try and get it resolved. When I spoke to one of their warehouse staff who answered the phone, he would not let me speak, patronised me and blamed the faulty product on me saying I had broke it. When I remarked that it was good he worked in the warehouse because his customer service skills were appalling, he suddenly became enraged! He called me names using the F... word and then said words to the effect that If you hang up on me, I have y...

My friend has not got the phone holder yet. Even though I sent an email to [name removed] on the 8th April 2020, I am still waiting for his response.

In December 2019 I purchased online a Exogear Tablet mount with Ultra Long arm with suction mount, that they said wouldn't come off under any circumstances. When I placed the product on my dashboard it looked OK, however next morning came out to car to find the mount lying on my front seat. I replaced it again, as per directions, again, overnight to find it had fallen away from the dashboard. Given that the car had been seated in the sun and it was a hot day and left overnight, I gave the item the benefit of the doubt. I went to replace its ...

I have purchased 2 x Products. The baseus 3 in 1 Charger Pad. I found this to be great Quality and my Daughter said it charges. The downfall for this product , website states this is fast charge, but it does not charge as fast as expected.
2nd product was a 2 in 1 charger pad. This product I am not at all happy with. I placed my Iwatch on the charge and when I removed it, it was burning hot and not charged. Thank heavens after cooling down I was able to charge this on the normal cord charger with no ill effect.
I had called the team [who was ...

Simon at gadgets For Geeks sorted my issue following a really constructive conversation around the best way to manage a tricky Australia Post issue. Never easy when a third party is involved but we got there in the end

All went well until I received the camera. Upon opening packet I found the plastic end cover had fallen out. I notified them the item was faulty & returned it. Australia Post confirmed they had received it on 6th August. Hearing nothing I phoned them & was told camera had been returned to manufacturer. A month later I am still waiting & have heard nothing.

Bought a gel cover and a tempered glass screen protector for my Huawei mate 10 pro. The product description was wrong as they are not compatible with each other. The screen protector interferes with my typing. I contacted their customer service and they basically just told me to reinstall the screen protector. I've sent them pictures, as requested, I suggested that I'll send it back and pay the differencefor a suitable one but they are unhelpful and unresponsive. Terrible service and products. Avoid this company!