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Gadgets4Geeks
2.6 from 82 reviews · View Statistics

Reviews

1.3

15 reviews
  • Product Quality
    1.5 (12)
  • Return Claim MadeYes (15) · No
  • Shipping
    2.0 (5)
  • Customer Service
    1.0 (1)
  • Warranty Claim MadeYes (7) · No (2)
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Reviewer Photos & Videos

Neutralise

NeutraliseSydney Surrounds, NSW

Given wrong product

published

Terrible customer service
Went in store to purchase something and was given the wrong product and when I told them about it they wanted to charge a postage fee to send me the right product.

I dealt directly with the owner. Do yourself a favour and purchase from ebay.... Same products but cheaper

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationGladesville
1 comment
Gadgets4Geeks
Simon T.Gadgets4Geeks

Worst Experience - Even threatened me!

published
Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
Product Purchaseduniversal window suction cup car mount holder for ipad/Tablet

Wrong description

published

Wrong description. It will not fit in mi
Mix 3 5g. Eventually i had to send back the product and i had to pay the postage. Poor customer service. Not recommend

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
3 comments
Gadgets4Geeks
Simon T.Gadgets4Geeks
Shah
Shah

You guyz recently amended.

Shah
Shah

And i rate 1 star because it was not my fault to order the wrong the case but still i had to pay the postage

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Do not buy from this store Avoid at all costs.

published

I bought a screen protector from this dtore twice in a row. First one didn't work, second one didn't work either. [name removed] who provided me with the same interaction as you have read from the countless poor reviews here. If you item does not work, prepared to have nothing done about it and you will lose your money. Avoid this shop at all costs.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
2 comments
Gadgets4Geeks
Simon T.Gadgets4Geeks
Yu Gen L.
Yu Gen L.

Just stop with your passive aggressive comments

Georgia

Georgia

  • 2 reviews
  • 2 likes

Disgusting customer service

published

I ordered a usb converter for my new Macbook pro, it would always connect/disconnect & after about 2 weeks of having it it broke off - into my computer but managed to get it out. Emailed them for a replacement & they told me I have to send it back. Sent it back but it was lost in transit - the actual usb fell out of the envelope. They told me they could do nothing about it even through I sent them a photo of the broken product. So stupid considering it was a $14 product that they would get for about $4 cost price. 10/10 would not buy from them EVER AGAIn

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
2 comments
Gadgets4Geeks
Simon T.Gadgets4Geeks
Georgia
Georgia

Why would I pay for a tracking number & transit cover when that will cost more than the item itself??
I sent photos of the item being broken, you’d think that would be enough to proceed

AD S.

AD S.Sydney, NSW

  • 6 reviews
  • 4 likes

Really frustrating

published
Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
1 comment
Gadgets4Geeks
Simon T.Gadgets4Geeks
Alexander R.

Alexander R.

  • 2 reviews
  • 1 like

Where is my phone holder?

published

My friend has not got the phone holder yet. Even though I sent an email to [name removed] on the 8th April 2020, I am still waiting for his response.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
1 comment
Gadgets4Geeks
Simon T.Gadgets4Geeks
David

DavidMetropolitan Adelaide, SA

  • 4 reviews
  • 5 likes

Poor quality product and ignored by company.

published
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
1 comment
Gadgets4Geeks
Simon T.Gadgets4Geeks
Julie

JulieCentral Queensland, QLD

  • 6 reviews
  • 3 likes

Not quite as described

published
Shipping
Return Claim MadeYes
Warranty Claim MadeYes

The reviewer stated that an incentive was offered for this review

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Mike

MikeSydney, NSW

  • 2 reviews
  • 1 like

Issue sorted following tricky return shipping issue

published

Simon at gadgets For Geeks sorted my issue following a really constructive conversation around the best way to manage a tricky Australia Post issue. Never easy when a third party is involved but we got there in the end

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
Dusty

DustyPerth, WA

  • 2 reviews
  • 2 likes

5m Wireless Endoscope WiFi Camera

published

All went well until I received the camera. Upon opening packet I found the plastic end cover had fallen out. I notified them the item was faulty & returned it. Australia Post confirmed they had received it on 6th August. Hearing nothing I phoned them & was told camera had been returned to manufacturer. A month later I am still waiting & have heard nothing.

Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes

Substituted the wrong product to make sale.

published

I ordered a Nokia 7.1 phone case .they sent me a Nokia "plus"case ( wrong size) Thought it might be a mistake untill I learnt there run out of 7.1 Rang them of course. They Said I had made the Mistake. ( I know what I ordered it was not a mistake) And more stock of the correct case will not be in stock for two weeks. So my only option was to spend my own money to return the item. Good money after Bad ? I think so.

Incentivised ReviewNo
Return Claim MadeYes
1 comment
Gadgets4Geeks
Simon T.Gadgets4Geeks
Chris

ChrisWimmera, VIC

Bad products and terrible customer service. Wasted my money

published

Bought a gel cover and a tempered glass screen protector for my Huawei mate 10 pro. The product description was wrong as they are not compatible with each other. The screen protector interferes with my typing. I contacted their customer service and they basically just told me to reinstall the screen protector. I've sent them pictures, as requested, I suggested that I'll send it back and pay the differencefor a suitable one but they are unhelpful and unresponsive. Terrible service and products. Avoid this company!

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
1 comment
Gadgets4Geeks
Simon T.Gadgets4Geeks

Sells poor/defective products with a misleading website

published
Product Quality
Incentivised ReviewNo
Return Claim MadeYes
lucylu

lucylu

  • 4 reviews
  • 14 likes

faulty product, no refund, terrible company

published

surface pro charger failed after 4 months. g4g made absolute promise to refund once faulty charger returned. No refund, complete silence since faulty charger returned.
Unscrupulous bahviour, appalling customer service.

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
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