Reviewer Photos & Videos
I wish I could put no stars !! Terrible quality!!
Brought two tempered glass protectors one for myself and one for my partner both broke after not even a week one from falling on thick carpet not even 30cms to the ground with a phone case that covers the front! The other hasnt even fallen !! We both thought it was unusual but left it then today my partners phone actually cracked and the screen "proctector" shattered! Spoke to the owner of the company over the phone and he repeatedly told me this is just something that happens and he can't do anything about it. Very very unprofessional for a business owner you'd think he'd would care for his customers.
Order was wrong - but fixed immediately with no fuss
I purchased a small part for a car phone holder on Gadgets4Geeks. It arrived quickly, but was the wrong part. A couple of emails back and forth and a few days later, the correct part arrived - in fact, they sent me 2, just in case. They were really easy to deal with and responded to emails very quickly. I'd not hesitate to use these guys again.
Fast Wireless Charging Car Mount
Sick of buying cheap "overseas" crap so I thought I'd try one of these. Works perfectly, charges the phone even as I use GPS and phone at the same time. Looks smart too, not bulky like a lot of others. Delivery was 2 days, only because I ordered late on day 1. Called to check on something else and was answered first time, no message, no being put on hold or transferred and was treated with courtesy and politeness. So happy with their service that I just ordered one for the wifes car.
Unhelpful and condescending on the phone and not much better at the counter. Had to use them as I couldn't get the item elsewhere. For an eBay reseller they have a pretty high opinion of themselves.
quick easy and simple
pricing was competitive shipping was ok bit pricey and product does its job instructions easy to understand
shipping was 48 from order
Inaccurate and misleading information on companies website regarding the devices description
Device price OK, delivery cost and delivery time frame marginal for the device.
However....Substantial problem is the device does not perform as specified by the information on their website.
Device video resolution is substantially less (640 x 480) than the maximum specification of 1600 x 1200 listed in item description or the companies website. The actual performance of the device does not meet my need.
Email communications with the company revealed apparent reasons for the low device performance. These communications did not occur ...in timely fashion to enable return/refund within their required time frame. There is a significant financial penalty in postage charges imposed on the purchaser for both device delivery and then return is excessive for the device, not to mention the possibility of further loss as they claim the right to deduct further amounts at their discretion as restocking fee. Now approaching 2 months after purchase, website information has not been amended, despite them now being aware of the problem.
I recently purchased a case for a Moto X Force phone and found the shipping was free. I chose to not pay extra to receive the case asap as I still have the original case from two years ago. The parcel arrived two days before it was expected, so I thought I'd do the right thing and commend them for their prompt processing, free shipping and excellent packaging!
The worst Customer Service experience EVER!
Ordered a screen protector for an LG Q6 at $14.95. Great price, initially great service although the express postage was nearly as much as the item. When I opened the carton (also ordered a case), the screen protector package had already been opened (should have listened to my internal alarm bells right then!), it was not in the padded sleeve, nor were both protective films on the glass-only number 1 was present, number 2 was missing. Needless to say, the glass protector hasn't "stuck" on each corner of the phone screen, leaving four large pa...tches. For me to now get a replacement screen protector, I am required to send it back to NSW, from WA, so the boffins at G4G can investigate, leaving my phone screen unprotected for 5-10 working days??!! Seriously? For $14.95? Forget it. I'll go elsewhere now and in the future and I would recommend you do that too.
Great service and communication
A pleasure doing business with this company, they were fast, thorough and when i had a problem they didn't hesitate to remedy the situation. can't recommend highly enough
Received my Nokia 5 case and am absolutely happy with it. The selection to choose from and very comparable prices are great. The whole process from the order to delivery was quick and professional with regular updates on order progress. Can highly recommend this company and will definitely be ordering again from them
Heaps of products and support in Sydney. Not a dropshipper.
Super quick delivery, dispatch and support. Ordered on Wednesday, got it friday with Regular post option. Was stoked. Products were good quality and as described.
I had a question on setting up the charger, and Simon was more than helpful in explaining how to set it up.
I've used them before and I'll use them again. A little more expensive than butlying overseas, but definitely worth it for speed of delivery and local support
Terrible customer service - don't bother trying to return anything
Bought a screen protector that didn't adhere properly to my phone and was therefore useless. Contacted GFG and was told to send photos. Then the run around began. Photos not received. Photos resent. Photos not clear enough. Send more photos. Finally I was asked to return the item. Item returned. Many emails later, informed item not received. After almost 2 months of trying to get a refund for a $20 item, and making no headway, I gave up and told them not to worry about it. Terrible product, abysmal customer service. Do not buy from this store. Read the other reviews.
Great over the counter service when I went to the store today to buy a case for a Motorola Moto C. Simon made sure it was a correct fit by installing the phone in the case.
Gadgets4Geeks were the cheapest option for this slightly difficult to obtain case.
No waiting to be served.
Lots of interesting items on display.
I paid $19 for dodgy ripoff products that were worth about $2. They were supposed to be Christmas presents, but there’s no way I can give these as presents, how embarrassing. Do not waste your money with this company.
Wrong Product! No refund or exchange!
I bought a Clans tempered glass screen protector from these guys for my OnePlus 3T, but the protector is not designed for this model at all. The width is 2 millimetres short on each side. Even the package says 1+3 which I assume it means that the product has been designed for OnePlus 1 and 3 models, but definitely not for 3T which has a bigger screen!
I contacted them several times, exchanged nine emails back and forth, sent them some photos of the protector clearly showing that it does not cover the screen, but the guy had never admitted that they sent me the wrong product! If I were you I would avoid doing business with such a business which fights to death to keep $15!!
I purchased an Enkay screen cover for my phone for $17.95 plus delivery (total $30.00). What I received was a generic brand, which I sent photos of to the store, and [name removed] responded saying he was concerned that this is a generic brand which they don't stock. I asked for a refund based on receiving a generic brand and was told by [name removed] that he checked with the warehouse and they sent the Enkay brand, plus they don't stock generic brands. Conclusion? I must be lying. I told him I was offended and he replied thanks, if you want ...you can send it back to us (the box) to have a look at. I told him with his rudeness I wouldn't trust him to say he received an Enkay box from me. He is so rude and poorly lacking in customer service skills. I definitely won't buy from them again. I lodged a dispute with Paypal who decided in my favour. If you get an item with problems you are likely to have problems, looks like they don't like providing good customer service.
Awful customer service and no accountability. Buyer BEWARE!
Was sent a pastel pink case for my MacBook Pro 13 touch bar, when I ordered a HOT PINK (described as pink on their site. I phoned and sent photos straight away, to try and resolve this issue. Was told that it was the website product photos "guys" fault. Can't give me the product and can't get it from supplier. Only pink they have. Was also told initially that they didn't received the email, then they did receive it and a support ticket was being done, then dribble after dribble. What makes matters worse, is that I also ordered tempered glass sc...reens for my phone and it has a 5mm band all the way around that has not "stuck" to the glass. My daughter had a smooth easy transaction with them, which is why I gave them a go. But now feel cheated out of $100.
Awful products and crap customer service.
I bought a case and tpu screen protectors from these guys. The screen protectors were advertised as curved so as to fit my new Sony xperia xz. THEY ARE NOT! I emailed them back and forth about this and his final response was to 'blow dry the edges of my phone so they stick down'
No, I shouldn't have to do that when you've been false advertising the product as curved. The case I bought is flimsy and awful. I wish I'd read the reviews from everyone else before buying from these liars. Never again!
Would buy again from here
Would highly recommend buying from here.
Arrived in 3 days and fast.
Wouldn't Bother Again
Bought a tablet holder. Initially I positioned the holder in a horizontal position but it did not secure the tablet sufficiently as it started to slip and impact on the power lead. I had to put some packing underneath on the dash. In addition, it meant the holder was not centrally located on the windscreen and therefore prone to bouncing around. With the holder in the horizontal position the feet would not close sufficiently on the tablet without packing top and bottom and securing with zip ties. Some days later the spline into the ball br...oke. A temporary fix was made. I emailed them with the issues and photos and asked for a refund. They requested that I send the holder back for "assessment". In other words I had to pay postage with no guarantee of a refund or, if they did agree, I could finish up another piece of useless junk. I should have read the reviews before I bought.
Such a disappointment! Will never order from this store again!
I paid $17.45 for 2 screen protecters. Such a waste of money. The product is described as having full coverage and the four corners of the screen are not covered. On top of that the instructions on the package don't match the product. Extremely disappointed!
My Moto G4 leather case is fantastic, I can't live without it. Great fit and support for my new phon
Order was easy to do and submit.
Great tracking and service
Excellent follow up
Received it the next day, brilliant.
Products are NOT compatible with the stated phones.
Car mount is useless as it completely blocks the 3.5mm audio jack.
Store page claims the dock is compatible with both S7 and S7 edge but is clearly designed to only work properly with the S7 edge.
Gadgets4Geeks are shonky.
I bought a Slimport HDMI cable for my mobile phone from these guys. Their product page specifically advertised that it was compatible with my model phone. I received the cable but it didn't work properly from day 1. I did some research and discovered that the cable I was sold is not compatible with my phone despite the product page specifically saying that it is. I let G4G support know and they weren't particularly helpful. They tried to claim the problem related to the apps I was using despite there not being any warnings or exclusions on thei...r product page saying it might not work with some apps. I was able to prove to them that it didn't even work with stock Google apps but did not get any kind of apology. They are still selling these cables despite the fact they DO NOT WORK with the LG G4. I eventually got a partial refund but had to post the faulty item back to them at my cost. Extremely poor service and borderline illegal behaviour selling a product they know does not work. Not recommended.
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