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Go Somewhere Else!
I bought two screen protectors for two different phones they turned up today with the names of the correct phones on them but do NOT fit they sell cheap crap but from overseas not from these guys.
Not fit for purpose!! Nano Optics UV Liquid Tempered Glass
I purchased the Mocolo Nano Optics UV Liquid Tempered Glass screen protector for my Oppo Find X2 Pro.
Delivery was overnight, as I paid for express delivery, so 5 stars for that.
Application was messy and no instructions in the box, I had to view the online video. Adhesion was poor and bubbles evident under the protector. Liquid did not cover the curved edges. 1 star.
Response of phone through the protector was substandard, with the fingerprint scanner working only after 5-6 attempts each time, if at all. 1 star.
Email sent to supplier, and response was quick. 3 stars.
Terrible faults in iPhone charges and terrible correspondence
Purchased 5 iPhone /iPad charger inly 2 Work And barely meant y to o be lightning fast .. iPad on charger all day and still not 100%. Kmart charged $7 quicker and more reliable. AVOID
Rudest service in a decade
Most unpleasant retail experience in a very long time. Staff angered easily and was verbally aggressive. Very unreasonable in trying to establish if new product was faulty. Will not do business with them again.
Product seems ok
- Online store
I was supplied a Faulty MHL Micro USB to HDMI TV AdapterCable pack for Mobile Phone/Tablet from Gadgets4Geeks.com.au
The MHL Micro USB part of the Cable does not make a secured connection. While charging it is constantly disconnecting/not-charging and connecting/charging. Thought it might have been the phone's port that was faulty. Bought another MDL Micro USB Cable from another supplier and determined that the Phones port was working fine. Hence I was sold an inferior product and wasted my money and time dealing with Gadgets4Geeks.com.au
Fast orders - Terrible product & service
Short USB-PD Type-C (Male to Male) Fast Charging Cable (14cm) - White
I was after some short USB-C 10Gbps cables, which I found on their website, after contacting via email to confirm product specs, an order was placed shortly after.
Items arrived fast, but testing proved disappointing. Specifications tested were not as confirmed in email, and no specs on plain packaging, called Simon and he offered refund, nice but what about my cost to send both ways due to falsely confi...rmed product specs? he continued to tell me all cables are speed tested, but he was unable to provide any test data. Very poor customer support, and I will never shop there again, and I will be sure to advise others of the same. I will not bother returning items, the cost of post is not worth it.
Fast shipping but incorrect details on site
Ordered a screen protector and triple checking the measurements. When it arrived the dimensions completely wrong for my phone. Wrote a review that was not published, but they did use my manual measurements to update their listing.
Lacking any customer service
Wanted to pick up a screen protector and walked out after waiting for 20mins (I actually timed it). Only one person was ahead of me getting served and the sales guy was happy to just chat while he applied a protective cover on his phone. After 20mins and still no acknowledgement from the sales guy, he proceeded to come by and show the customer how to use the phone...at this point I left. Even the customer was getting uncomfortable that someone was waiting and standing behind him while the sales guy was happy to debate world issues...Now I know how it feels to be invisible.
- Online store
Worst Online Shopping Experience
I will preface this review by saying this is the first time I have taken the time to go online and share my story. Given the circumstances, I feel the effort is justified so that others may benefit.
I needed a new screen protector for my iPhone but I decided to pick up quite a few other items at the same time, $157 in total. I knew my new phone was arriving the following day so I paid for the express postage. The parcel from G4G arrived the following day, as expected, but didn’t include the screen protector.
I informed the G4G team by emai...l of the omission and immediately received a reply. It turns out my parcel was packed by [name removed]. The same [name removed] that has written all the comments to his customers on this site. Unbeknownst to me, [name removed] doesn’t make mistakes when preparing a shipment so instead of investigating the incident I was advised to look closer at the packaging because “it was definitely shipped”. He was however nice enough to send me a picture of the screen protector because apparently I wouldn’t know what one looks like. I sent a photo of all the items I received and assured Simon that the screen protector was not included. Unfortunately I have since been ignored. Even my follow up email, in which I said I would report the issue to the ACCC, fell on deaf ears.
- Online store
Screen Protector 10mm too narrow
Rubbish Chinese product. They claim its the narrow fit screen protector to fit inside bulky cases, but there is a 10mm difference, leaving a huge 5mm gap on either side.
Pathetic customer service
Purchased an Ipad Dash mount cradle. Didn't even look like sticking to the dash.
Rang these guys up for advise, basically not our problem...OK, I'll get a refund.."Can't give a full refund if you've used it"...WTH? I need to open the packet to try it.....This item is clearly not suitable for my purpose and differs from the advertisement on the web page as it makes no mention of having to use a stick on disk...I drive over 20 different trucks..Are you going to supply 20 discs for me...plus the owner of the trucks would not be happy about that. I did alot of research before purchasing, but was mislead by the claims on the website as to the suitability.
Should have checked this site first, Pathetic response from these guys.
Pretty bad service
Ordered a case for my LG v30+ that was showing as in-stock (I would not have ordered it if it was out of stock). Was told shipping would be 3-5 business days from Syd-Canb. When I'd heard nothing in 2 weeks, I emailed and asked where it was. Was told they were out of stock and stock would be back in 'middle of next week'.
Two weeks later and I'd still heard nothing, so I again emailed them (because I went back to their site and it showed as in-stock again). Never got a response. Then 3-5 days later it arrived. It's pretty poor quality, but I did buy the cheaper option. Have placed an order for a different case with a different company.
Won't be using again. Pity I didn't check here first, seem to have all rubbish reviews!
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