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Gadgets4Geeks
2.6 from 91 reviews · View Statistics

Reviews

  • Product Quality
    1.3 (25)
  • Return Claim MadeYes (16) · No (10)
  • Shipping
    1.9 (11)
  • Customer Service
    1.0 (2)
  • Warranty Claim MadeYes (8) · No (12)
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Dodgy store, terrible customer service.

published

Terrible quality products. Professional scam under the guise of "affordable". They sent me a faulty screen and refused to refund; sent a link that completely froze my pc instead (???) as proof that it works. Customer service was cold and unresponsive; they count on customers to stop giving chase if they just keep refusing to uphold their end. After all, who's going to follow up after so many emails and extra money spent on shipping their faulty items.

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Scammers

published

Wrong product been returned and these guys can't even give you full refund! Bad bad!

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Sharon

SharonPerth, WA

  • 3 reviews

Terrible faults in iPhone charges and terrible correspondence

published

Purchased 5 iPhone /iPad charger inly 2 Work And barely meant y to o be lightning fast .. iPad on charger all day and still not 100%. Kmart charged $7 quicker and more reliable. AVOID

Product Quality
Incentivised ReviewNo
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TERRIBLE experience, AVOID at all costs! No customer service! Don't waste your money

published
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Didnt recieve item

published

Ordered a screen protecter in November, it is now February and I have not recieved the item nor a refund. Apparently once the item leaves their store it is no longer their responability, that is unless I pay more money which is bull. Dont recommend bying anything online from them.

Incentivised ReviewNo
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Shredder S.

Shredder S.Sydney, NSW

Rudest service in a decade

published

Most unpleasant retail experience in a very long time. Staff angered easily and was verbally aggressive. Very unreasonable in trying to establish if new product was faulty. Will not do business with them again.
Product seems ok

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Neutralise

NeutraliseSydney Surrounds, NSW

Given wrong product

published

Terrible customer service
Went in store to purchase something and was given the wrong product and when I told them about it they wanted to charge a postage fee to send me the right product.

I dealt directly with the owner. Do yourself a favour and purchase from ebay.... Same products but cheaper

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1 comment
Gadgets4Geeks
Simon T.Gadgets4Geeks
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Worst Experience - Even threatened me!

published
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Wrong description

published

Wrong description. It will not fit in mi
Mix 3 5g. Eventually i had to send back the product and i had to pay the postage. Poor customer service. Not recommend

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3 comments
Gadgets4Geeks
Simon T.Gadgets4Geeks
Shah
Shah

You guyz recently amended.

Shah
Shah

And i rate 1 star because it was not my fault to order the wrong the case but still i had to pay the postage

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Do not buy from this store Avoid at all costs.

published

I bought a screen protector from this dtore twice in a row. First one didn't work, second one didn't work either. [name removed] who provided me with the same interaction as you have read from the countless poor reviews here. If you item does not work, prepared to have nothing done about it and you will lose your money. Avoid this shop at all costs.

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2 comments
Gadgets4Geeks
Simon T.Gadgets4Geeks
Yu Gen L.
Yu Gen L.

Just stop with your passive aggressive comments

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Georgia

Georgia

  • 2 reviews
  • 2 likes

Disgusting customer service

published

I ordered a usb converter for my new Macbook pro, it would always connect/disconnect & after about 2 weeks of having it it broke off - into my computer but managed to get it out. Emailed them for a replacement & they told me I have to send it back. Sent it back but it was lost in transit - the actual usb fell out of the envelope. They told me they could do nothing about it even through I sent them a photo of the broken product. So stupid considering it was a $14 product that they would get for about $4 cost price. 10/10 would not buy from them EVER AGAIn

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
2 comments
Gadgets4Geeks
Simon T.Gadgets4Geeks
Georgia
Georgia

Why would I pay for a tracking number & transit cover when that will cost more than the item itself??
I sent photos of the item being broken, you’d think that would be enough to proceed

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AD S.

AD S.Sydney, NSW

  • 6 reviews
  • 4 likes

Really frustrating

published
Product Quality
Incentivised ReviewNo
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1 comment
Gadgets4Geeks
Simon T.Gadgets4Geeks
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Rude beyond belief

published
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Incentivised ReviewNo
1 comment
Gadgets4Geeks
Simon T.Gadgets4Geeks
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Rodney

RodneySouth East Queensland, QLD

  • 3 reviews
  • 2 likes

I was supplied a Faulty MHL Micro USB to HDMI TV AdapterCable pack for Mobile Phone/Tablet from Gadgets4Geeks.com.au

published

The MHL Micro USB part of the Cable does not make a secured connection. While charging it is constantly disconnecting/not-charging and connecting/charging. Thought it might have been the phone's port that was faulty. Bought another MDL Micro USB Cable from another supplier and determined that the Phones port was working fine. Hence I was sold an inferior product and wasted my money and time dealing with Gadgets4Geeks.com.au

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1 comment
Gadgets4Geeks
Simon T.Gadgets4Geeks
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Jeremy B.

Jeremy B.Central Highlands and Goldfields, VIC

Fast orders - Terrible product & service

published
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3 comments
Gadgets4Geeks
Simon T.Gadgets4Geeks
Jeremy B.
Jeremy B.

Simon, maybe you need to do some research on USB-PD specification, Profile 5 is the only PD profile that allows 5A charging, and this also supports 10Gbps Data rates, which your advertised cables do not. Know your products before selling them.

Gadgets4Geeks
Simon T.Gadgets4Geeks

We do and we also have a support team that does. Thanks for the feedback Jeremy.

Regards,
Simon

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Alexander R.

Alexander R.

  • 2 reviews
  • 1 like

Where is my phone holder?

published

My friend has not got the phone holder yet. Even though I sent an email to [name removed] on the 8th April 2020, I am still waiting for his response.

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1 comment
Gadgets4Geeks
Simon T.Gadgets4Geeks
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David

DavidMetropolitan Adelaide, SA

  • 5 reviews
  • 5 likes

Poor quality product and ignored by company.

published
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1 comment
Gadgets4Geeks
Simon T.Gadgets4Geeks
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Julie

JulieCentral Queensland, QLD

  • 6 reviews
  • 3 likes

Not quite as described

published
Shipping
Return Claim MadeYes
Warranty Claim MadeYes
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The reviewer stated that an incentive was offered for this review

farawenjones

farawenjones

  • 3 reviews

Fast shipping but incorrect details on site

published

Ordered a screen protector and triple checking the measurements. When it arrived the dimensions completely wrong for my phone. Wrote a review that was not published, but they did use my manual measurements to update their listing.

Product Quality
Incentivised ReviewNo
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Lacking any customer service

published

Wanted to pick up a screen protector and walked out after waiting for 20mins (I actually timed it). Only one person was ahead of me getting served and the sales guy was happy to just chat while he applied a protective cover on his phone. After 20mins and still no acknowledgement from the sales guy, he proceeded to come by and show the customer how to use the phone...at this point I left. Even the customer was getting uncomfortable that someone was waiting and standing behind him while the sales guy was happy to debate world issues...Now I know how it feels to be invisible.

Incentivised ReviewNo
Return Claim MadeNo
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