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Easily ordered & prompt delivery
After being unable to find what I needed locally I looked online and purchased my tablet case from Gadgets 4 Geeks and was delighted to receive within 5 working days.
Very good service and fast delivery
Site had some problems on Safari, but worked OK on Chrome (I'm a Mac user). Product came quickly and was what I ordered. Price was reasonable and I was happy.
- Online store
Much needed mobile case
I found the navigation of the website very simple and I can say that they have an extensive range of mobile cases, especially for my new mobile. I have just received my case and I am very impressed, considering the price paid. I would strongly recommend.
Where is my phone holder?
My friend has not got the phone holder yet. Even though I sent an email to [name removed] on the 8th April 2020, I am still waiting for his response.
Poor quality product and ignored by company.
In December 2019 I purchased online a Exogear Tablet mount with Ultra Long arm with suction mount, that they said wouldn't come off under any circumstances. When I placed the product on my dashboard it looked OK, however next morning came out to car to find the mount lying on my front seat. I replaced it again, as per directions, again, overnight to find it had fallen away from the dashboard. Given that the car had been seated in the sun and it was a hot day and left overnight, I gave the item the benefit of the doubt. I went to replace its ...position and adjusted the tablet holder to have the ball mount socket break away in my hand. No force used, just broke on adjustment. Unable to be used whatsoever. So I went to ring the company, answering machine. Left message, no reply. Sent two emails with photos of the broken mount, no reply. From the above I wouldn't deal with this company as no after sales care of customers, obviously cheap Chinese plastic used for the device and once you buy a product, you are discarded by said company who cannot be bothered to return contact. Okay, today 20th January 2020, I finally received an email from Simon at Gadgets4Geeks in relation to returning said product, for their examination, which I will do at my own expense. I will wait to see what customer service the company provides and will update my original review to reflect good or bad service. OK so last month, late February, I received in the post, my product back, repaired, and appearing in good order, receiving only one email from 'Simon' to advise its repair and return which took some 2 weeks to complete. So to sum up, and to be fair, I did have the item fixed and returned after weeks of inaction and failure to communicate, apart from a reply re this review and one email. The company is very poor in its ability to fix these problems in a timely manner and with sufficient emails to keep the buyer informed. I did try one further email with an appropriate question on replacement which was just ignored by the company and 'Simon', again reinforcing a very bad customer service attitude. So I guess, Buyer Beware!
Fast shipping but incorrect details on site
Ordered a screen protector and triple checking the measurements. When it arrived the dimensions completely wrong for my phone. Wrote a review that was not published, but they did use my manual measurements to update their listing.
What I wanted, delivered swiftly.
Many thanks for your prompt response to my order for a case for the mobile phone. Website easy to navigate, and order placed on Friday morning was delivered Tuesday afternoon.
Lacking any customer service
Wanted to pick up a screen protector and walked out after waiting for 20mins (I actually timed it). Only one person was ahead of me getting served and the sales guy was happy to just chat while he applied a protective cover on his phone. After 20mins and still no acknowledgement from the sales guy, he proceeded to come by and show the customer how to use the phone...at this point I left. Even the customer was getting uncomfortable that someone was waiting and standing behind him while the sales guy was happy to debate world issues...Now I know how it feels to be invisible.
Quick service and delivery
I find gadget for geeks website is good. The website is very Easy to navigate .and the service is quick delivery and good customer services .wide range of products available also
Do not buy from this company!!!
Absolute rip off! Bought a tempered glass screen protector each for mine and my husbands phones. Within a week of being put on exactly as instructions said my husbands randomly fell off yesterday and mine has already lifted off half my phone. $15 each and they are completely useless. Emailed [name removed] about it and was treated like an idiot and refused a refund. Absolutely disgraceful. I am contacting ACCC because I was ripped off and sent a product that does not do what it was advertised to do.
Happy with purchase
Purchased a tempered glass protector and a flexi carbon fibre tough case for my Moto G7 Plus. Perfect fit and as described. Not easy to find accessories for this phone. Thanks.
Issue sorted following tricky return shipping issue
Simon at gadgets For Geeks sorted my issue following a really constructive conversation around the best way to manage a tricky Australia Post issue. Never easy when a third party is involved but we got there in the end
- Online store
Worst Online Shopping Experience
I will preface this review by saying this is the first time I have taken the time to go online and share my story. Given the circumstances, I feel the effort is justified so that others may benefit.
I needed a new screen protector for my iPhone but I decided to pick up quite a few other items at the same time, $157 in total. I knew my new phone was arriving the following day so I paid for the express postage. The parcel from G4G arrived the following day, as expected, but didn’t include the screen protector.
I informed the G4G team by emai...l of the omission and immediately received a reply. It turns out my parcel was packed by [name removed]. The same [name removed] that has written all the comments to his customers on this site. Unbeknownst to me, [name removed] doesn’t make mistakes when preparing a shipment so instead of investigating the incident I was advised to look closer at the packaging because “it was definitely shipped”. He was however nice enough to send me a picture of the screen protector because apparently I wouldn’t know what one looks like. I sent a photo of all the items I received and assured Simon that the screen protector was not included. Unfortunately I have since been ignored. Even my follow up email, in which I said I would report the issue to the ACCC, fell on deaf ears.
- Online store
5m Wireless Endoscope WiFi Camera
All went well until I received the camera. Upon opening packet I found the plastic end cover had fallen out. I notified them the item was faulty & returned it. Australia Post confirmed they had received it on 6th August. Hearing nothing I phoned them & was told camera had been returned to manufacturer. A month later I am still waiting & have heard nothing.
Great Service and value
Second product I have ordered and both very easy and more important provided exactly the item I sought and expected.
Well packaged, easily ordered and delivered in nominated time , with in my case no delivery charge.
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