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Gadgets4Geeks
2.6 from 85 reviews · View Statistics

Reviews

  • Product Quality
    2.0 (26)
  • Return Claim MadeYes (14) · No (13)
  • Shipping
    2.3 (9)
  • Customer Service
    1.0 (2)
  • Warranty Claim MadeYes (7) · No (14)
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TERRIBLE experience, AVOID at all costs! No customer service! Don't waste your money

published
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Product Quality
Shipping
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Didnt recieve item

published

Ordered a screen protecter in November, it is now February and I have not recieved the item nor a refund. Apparently once the item leaves their store it is no longer their responability, that is unless I pay more money which is bull. Dont recommend bying anything online from them.

Incentivised ReviewNo
Shredder S.

Shredder S.Sydney, NSW

Rudest service in a decade

published

Most unpleasant retail experience in a very long time. Staff angered easily and was verbally aggressive. Very unreasonable in trying to establish if new product was faulty. Will not do business with them again.
Product seems ok

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Neutralise

NeutraliseSydney Surrounds, NSW

Given wrong product

published

Terrible customer service
Went in store to purchase something and was given the wrong product and when I told them about it they wanted to charge a postage fee to send me the right product.

I dealt directly with the owner. Do yourself a favour and purchase from ebay.... Same products but cheaper

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1 comment
Gadgets4Geeks
Simon T.Gadgets4Geeks

My experience was positive. I received my item in a good time frame and it was of good quality.

published
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Worst Experience - Even threatened me!

published
Product Quality
Incentivised ReviewNo
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Wrong description

published

Wrong description. It will not fit in mi
Mix 3 5g. Eventually i had to send back the product and i had to pay the postage. Poor customer service. Not recommend

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3 comments
Gadgets4Geeks
Simon T.Gadgets4Geeks
Shah
Shah

You guyz recently amended.

Shah
Shah

And i rate 1 star because it was not my fault to order the wrong the case but still i had to pay the postage

Do not buy from this store Avoid at all costs.

published

I bought a screen protector from this dtore twice in a row. First one didn't work, second one didn't work either. [name removed] who provided me with the same interaction as you have read from the countless poor reviews here. If you item does not work, prepared to have nothing done about it and you will lose your money. Avoid this shop at all costs.

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2 comments
Gadgets4Geeks
Simon T.Gadgets4Geeks
Yu Gen L.
Yu Gen L.

Just stop with your passive aggressive comments

Georgia

Georgia

  • 2 reviews
  • 2 likes

Disgusting customer service

published

I ordered a usb converter for my new Macbook pro, it would always connect/disconnect & after about 2 weeks of having it it broke off - into my computer but managed to get it out. Emailed them for a replacement & they told me I have to send it back. Sent it back but it was lost in transit - the actual usb fell out of the envelope. They told me they could do nothing about it even through I sent them a photo of the broken product. So stupid considering it was a $14 product that they would get for about $4 cost price. 10/10 would not buy from them EVER AGAIn

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
2 comments
Gadgets4Geeks
Simon T.Gadgets4Geeks
Georgia
Georgia

Why would I pay for a tracking number & transit cover when that will cost more than the item itself??
I sent photos of the item being broken, you’d think that would be enough to proceed

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AD S.

AD S.Sydney, NSW

  • 6 reviews
  • 4 likes

Really frustrating

published
Product Quality
Incentivised ReviewNo
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1 comment
Gadgets4Geeks
Simon T.Gadgets4Geeks

Rude beyond belief

published
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Product Quality
Incentivised ReviewNo
1 comment
Gadgets4Geeks
Simon T.Gadgets4Geeks
Rodney

RodneySouth East Queensland, QLD

  • 3 reviews
  • 2 likes

I was supplied a Faulty MHL Micro USB to HDMI TV AdapterCable pack for Mobile Phone/Tablet from Gadgets4Geeks.com.au

published

The MHL Micro USB part of the Cable does not make a secured connection. While charging it is constantly disconnecting/not-charging and connecting/charging. Thought it might have been the phone's port that was faulty. Bought another MDL Micro USB Cable from another supplier and determined that the Phones port was working fine. Hence I was sold an inferior product and wasted my money and time dealing with Gadgets4Geeks.com.au

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1 comment
Gadgets4Geeks
Simon T.Gadgets4Geeks
Jeremy B.

Jeremy B.Central Highlands and Goldfields, VIC

Fast orders - Terrible product & service

published
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3 comments
Gadgets4Geeks
Simon T.Gadgets4Geeks
Jeremy B.
Jeremy B.

Simon, maybe you need to do some research on USB-PD specification, Profile 5 is the only PD profile that allows 5A charging, and this also supports 10Gbps Data rates, which your advertised cables do not. Know your products before selling them.

Gadgets4Geeks
Simon T.Gadgets4Geeks

We do and we also have a support team that does. Thanks for the feedback Jeremy.

Regards,
Simon

Darrylwr

DarrylwrSouth East Queensland, QLD

Much needed mobile case

published

I found the navigation of the website very simple and I can say that they have an extensive range of mobile cases, especially for my new mobile. I have just received my case and I am very impressed, considering the price paid. I would strongly recommend.

Product Quality
Incentivised ReviewNo
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Alexander R.

Alexander R.

  • 2 reviews
  • 1 like

Where is my phone holder?

published

My friend has not got the phone holder yet. Even though I sent an email to [name removed] on the 8th April 2020, I am still waiting for his response.

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1 comment
Gadgets4Geeks
Simon T.Gadgets4Geeks
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David

DavidMetropolitan Adelaide, SA

  • 5 reviews
  • 5 likes

Poor quality product and ignored by company.

published
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1 comment
Gadgets4Geeks
Simon T.Gadgets4Geeks

Lacking any customer service

published

Wanted to pick up a screen protector and walked out after waiting for 20mins (I actually timed it). Only one person was ahead of me getting served and the sales guy was happy to just chat while he applied a protective cover on his phone. After 20mins and still no acknowledgement from the sales guy, he proceeded to come by and show the customer how to use the phone...at this point I left. Even the customer was getting uncomfortable that someone was waiting and standing behind him while the sales guy was happy to debate world issues...Now I know how it feels to be invisible.

Incentivised ReviewNo
Return Claim MadeNo
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Angie

AngieGreater Melbourne (Metropolitan), VIC

Quick service and delivery

published

I find gadget for geeks website is good. The website is very Easy to navigate .and the service is quick delivery and good customer services .wide range of products available also

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Gadgets4Geeks
Simon T.Gadgets4Geeks

Thanks Angie. :)

The reviewer stated that an incentive was offered for this review

Do not buy from this company!!!

published

Disgraceful!
Dissatisfied!
Horrified!
Absolute rip off! Bought a tempered glass screen protector each for mine and my husbands phones. Within a week of being put on exactly as instructions said my husbands randomly fell off yesterday and mine has already lifted off half my phone. $15 each and they are completely useless. Emailed [name removed] about it and was treated like an idiot and refused a refund. Absolutely disgraceful. I am contacting ACCC because I was ripped off and sent a product that does not do what it was advertised to do.

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1 comment
Gadgets4Geeks
Simon T.Gadgets4Geeks
deb06

deb06Wantirna

  • 3 reviews
  • 1 like

Happy with purchase

published

Purchased a tempered glass protector and a flexi carbon fibre tough case for my Moto G7 Plus. Perfect fit and as described. Not easy to find accessories for this phone. Thanks.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Gadgets4Geeks
Simon T.Gadgets4Geeks

Thanks deb06. :)

The reviewer stated that an incentive was offered for this review

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