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122 questions from our users

Rino

Rinoasked

Petrol Chainsaw

How do I fix the pull cord on chainsaw the cord won’t return thank ya

4 answers
Anna M.
Anna M.

My chainsaw wont start

AM24
AM24

Make sure fuel tank is full of petrol fuel oil mix, pump petrol priming bulb unit you see fuel in it, pull chock all the way back and pull the pull starts. When it start let it idle for a while as it need to warm up.

Rino
Rino

That’s not fixing the pull cord is it I no how to start it

Jeffery M.

Jeffery M.asked

Petrol Chainsaw

Fuel ratio

No answers
Brad K

Brad Kasked

Petrol Chainsaw

How can I get replacement chain tensioning threaded rod and stud

1 answer
accadakka
accadakka

I'd like to know that too as I can't tension my chain any more. Rod is no turning and stud is not moving

Shaun O.

Shaun O.asked

Petrol Chainsaw

Is the choke meant to be loose.moving up and down within its position

No answers
Darren K.

Darren K.asked

Ferrex / Gardenline 53cc Chainsaw (Mar 2018, Mar 2019, Mar 2020)

Is this chainsaw fitted with gear &diaphragm oil pump

No answers
Hine  G

Hine Gasked

Ferrex / Gardenline 53cc Chainsaw (Mar 2018, Mar 2019, Mar 2020)

i ordered a new chain for chain saw i received but but found brake cover is damaged i do not know if this part is available if i can not repair chainsaw can i get refund on new chain i purchasd it is still in package unopened? thank G M HINE

No answers
Marco's L.

Marco's L.asked

Petrol Chainsaw

Hi there, where would I be able to purchase an air filter for my gardenline 45 cc chainsaw

1 answer
Luke R.
Luke R.

ebay has you covered.

owenandrew o.

owenandrew o.asked

Petrol Chainsaw

How do I go about replacing the clutch, on a GY45 model chainsaw

No answers
Vicki A

Vicki Aasked

Petrol Chainsaw

Is the oil separate to petrol or do we mix it together?

2 answers
Ian B03
Ian B03

There is an oil tank for the chain oil. The engine fuel is two stroke which has two stroke oil added to unleaded petroleum.

Pronto88
Pronto88

2 stroke oil is mixed with unleaded petrol. There is a separate tank for the chainsaw oil.

Tvertsin

Tvertsinasked

Petrol Chainsaw

My Aldi chain saw starts OK, but as soon as i try to run it it splutter and stops, so I cant use it & want to return it.
Harry.

3 answers
Pronto88
Pronto88

I sometimes get this problem, ensure the stop bar is forward to stop the chain rotation, squeeze the throttle trigger, and try restarting. This should get the engine going at high revs. Rev the trigger and the motor should settle down and run okay.
As you will need to use both hands to do this I hold the chainsaw on the ground with my foot.

Alternatively remove the spark plug and give it a good clean and try again.

Ian B03
Ian B03

I haven’t had a good experience with my ALDI chainsaw. Worked well for a couple of weeks. Now refuses to run, full stop. Small petrol motor a problematic, but the ALDI chainsaw is the worst experience I’ve ever had. So frustrating. Good luck.

Tvertsin
Tvertsin

Tvertsin: Correction to my initial complaint. The carburetor just needed tuning, (a couple of minutes work) and it now works fine. I would give it 4 stars.

tv h

tv hasked

Petrol Chainsaw

bought saw few years ago has been very good but!! when run half tank and hot wont start . any ideas how to fix?

1 answer
Sandy
Sandy

Hi,
Sorry I have no idea about your problem, it might need to go to the chainsaw shop and get looked at or alternatively if it's still under warranty give them a ring, they are super easy to deal with

Sandy

Pronto88

Pronto88asked

Petrol Chainsaw

The fuel line inside the fuel tank has disconnected from the nipple inside fuel tank, need to remove fuel tank and reconnect. What screws do I need to undo to remove fuel tank? Chainsaw seems to work ok, but uses a lot more fuel.

3 answers
Sandy
Sandy

Hi, Sorry have no idea on fuel....it may need to go into a chainsaw place or if it's still under warranty give them a call they are super easy to deal with

Sandy

Pronto88
Pronto88

I had this problem a couple of weeks ago. Using my wife's idea I used a pair of knitting needles squeezed either side of the rubber pipe, with a torch to highlight the inside the tank, after a few try's I managed to get the pipe back onto the nipple. Chainsaw is back in operation.

Prior to the above I spent several hours unsuccessfully removing the tank. My wife's idea took about 15 minutes of attempts.

Luke R.
Luke R.

Pronto88 is spot on. I had the exact same issue, turns out my dads also had the same issue, where the fuel line had perished, and wasn't sucking fuel to the carby, just spitting out the cracks in the line. We basically followed what I could remember of what Pronto88 posted above, and got it sorted with minor hassles. In fact, after we fixed mine, we did dads in a fraction of the time. We replaced the fuel line from the tank with generic clear fuel line from Bunnings. To widen certain areas where the pump and ring attach, I used a couple of cut off bits of heat wrap. did the job perfectly, and we were able to do it without the knitting needles.

Honestly though, I would've gone mental if I hadn't read Pronto88's post. So a massive thanks to you, from both my Dad and myself, Pronto88. :)

Dick F

Dick Fasked

Petrol Chainsaw

My saw won't start no spark what can I do?

1 answer
Sandy
Sandy

Hi
Sorry I am not sure, could be a number of things, maybe take it into your local chainsaw person or if it's still under warranty give them a call

Sandy

jed

jedasked

Petrol Chainsaw

My new cs5300b- 4 chainsaw gardenline after use it for five minutes on small cane palms the chain fell off. i put it back on , however the brake now makes a snapping noise. It starts well but the chain doesn't move, what have i done wrong and why the bar snaps back loudly?

1 answer
Sandy
Sandy

Hi
I am thinking that maybe you didn't line the chain up properly when you put it back on and maybe the chain has been damaged, we put a better quality chain on straight up, we just felt the chain wasn't very good quality for what we wanted to use the saw for......maybe buy another chain (about$30). If that doesn't help remember they have a great warranty and very very easy to deal with

Good luck
Sandy

hmhxxx

hmhxxxasked

Petrol Chainsaw

Is Gardenline Chain and Bar Oil suitable as 4-stroke oil for the combination oil tank of the 47.1 4 stroke petrol chainsaw?

1 answer
Rocko Wallaby
Rocko Wallaby

Chain and Bar oil is generally much thicker than 4 stroke oil.
4 stroke oil is cheap, and can buy 4L for under $20 from Repco, etc.
Check the viscosity in the manual, which is probably 10W30 or such.

Mc_Rhino18

Mc_Rhino18asked

Petrol Chainsaw

47.1 CC chainsaw from Aldi Toowoomba for $199.

I think Gardenline finally listened. This saw kicks butt. It's a 4-stroke which is completely different fom
other chainsaws I've used in the past. I know chainsaws and this thing blows my mind. Sounds like a
generator when idles and sounds like a trailbike revving. Love the sound. Haven't had much negativity to
say except, get a better spark plug as the cheap chinese sparkplug causes the saw to spit after that, it's a
47.1 CC monster. Make sure yall use 98 octane fuel and 10w 30 pure oil for the best performance.

Starts everytime now. Don't drop start it, won't help you much.

1 answer
Mike O.
Mike O.

It's two stroke mate

Mark D

Mark Dasked

Petrol Chainsaw

I have a gardenline 41cc petrol. The engine starts fine with the chain removed, when I put the chain on, the chain doesn't go round easily. THe chain isn't tight, the brake is off and sproket moves freely, it;s almost like the gauge is too tight for the blade, has anyone else had this issue when new?

2 answers
Sandy
Sandy

My husband suggested that the chain isn't sitting on the sprocket correctly, he has had this problem a couple of times (it falls off to the side and jams) it doesn't have a lot of room for error .... hope that helps Sandra
P.S....our "Aldi Special" is still going strong, hope you have the same success

Mark D
Mark D

Thanks Sandy,
I found the issue, the chain was damaged and was getting stuck along the bar. New chain, works like a charm, need to empty out the oil after each use though as it’s leaky as hell!

Andy

Andyasked

Petrol Chainsaw

Can I use a shorter Oregon chain bar on my Gardenline petrol chainsaw?

1 answer
Sandy
Sandy

When we the replaced the original chain we went to the chainsaw shop but we have since looked on line and we think as long as the chain has the same amount of links it should be ok
Hope that helps
Sandra

Patty

Pattyasked

Petrol Chainsaw

Where can u buy these chain saw from can I get 1 sent 2 Wagga Wagga 2650? thanks

3 answers
Happy. Com
Happy. Com

Chains direct online

Sandy
Sandy

I purchased ours at Aldi in Bendigo, it was a catalog special ($149) just before Easter.....maybe if you ring Aldi they may be able to help you. We have found our chainsaw to be fabulous

Patty
Patty

Thanks a lot sandy

sid

sidasked

Petrol Chainsaw

i have a 2stroke gardenline chain saw bar is 520ml where can i get one and price please?

1 answer
Greybeard
Greybeard

Hi Sid, your user service book will tell you where to get spares, but if your Blade and chain is an Oregon brand you can get them from Buntings.
Cheers.

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