What a disaster
Worked OK for about 12 months, then the problems started, had to reset each time I started the car even after updating the program ?
Eventually Garmin admitted that it was faulty and offered to replace it with a reconditioned model, I sent it back as requested with Aust Post tracking, it was delivered to their facility on the 28th May. I have requested an update re replacement (3 e'mails) but no answers, just silence, very POOR PR.
I just wish that I had read the reviews before I bought this piece of junk
Purchased in June 2019 for $244.99.
A reliable dash cam
This was a Christmas present in 2017 and it was part of my daily 150 km commute until I stopped doing it.
It's been out in all conditions from -5 to +40 of degrees and has never failed to work.
The footage is decent quality (1080p) and with a 32 Gb card in it I get 350 minutes captured before it starts to overwrite.
Overall, I'd say it has done the job admirably.
Purchased in December 2017 at JB Hi-Fi Online Store for $239.00.
Software updates always cause problems, and some feature are useless.
After the last software update it needs the initial setting up, such as language, position, measurement units, etc, after each start up (every time the car is started!). Moreover, it will not connect to the phone app: the app says "connected" and then immediately starts "searching" for the camera again - ad infinitum. After every software update there's usually been bugs that I've eventually sorted after wasting valuable time but, after weeks of trying to fix this one, I'm giving up, as the latest updates don't help. The Garmin help centre say...they are "not aware of this problem," and yet their own website has recorded this issue dating back to software Version 3.50 (I have V4.40). "The lane departure" feature is useless, and some of the other features are marginal. The best thing to do with this dash camera is to package it and ship it off to a terrorist! Rubbish software - I'll be buying another brand and I'll never buy Garmin again.
Purchased in July 2018 at Gadget City for $239.00.
Had it one day, did Firmware upgrade via the App. It is now a brick.
No ability to recover from brick mode, wish I had read all the negative reviews first!
Purchased in August 2020 for $250.00.
Do not buy Garmin dash cam
Dash camera video quality is good. All Garmin dash cameras are advertised as having Bluetooth / wireless access via an app. This app is unusable. It will not locate an Android phone by Bluetooth. When it is located on an Apple device it refuses to download footage. These problems have been long term problems for Garmin an so far they have refused to rectify these problems. Subsequently if you choose to purchase a Garmin dash camera the claim of wireless access is false.
Purchased in March 2020 for $249.00.
Feature packed great value dashcam
I bought two of these dashcams, have been very impressed with the features and video quality which is as good, even better than a BlackVue 650s which I also have, this is due to the 1440p/30 or 1080p/60 modes it offers. There are a few negative things such as, it runs hot, the lack of any decent software for video review & analysis of the recorded video which the BlackVue includes, so you have to use media player or your preferred video player/editor. It also uses more memory for video files than the BlackVue (ie only 6.5 hrs on 64gb compared...the BV which can do over 13hrs of same format video) so I guess you pay for the better smarts of the BVs. Setup is like any other dashcam really, spend the time mounting it and hiding the cable and it looks great. I haven’t had any issues with powering it with a standard USB like others have mentioned. The driver assist features are good but I didn’t have high expectations since they are based on video and not radar, although they work and you can disable the alerts individually if one annoys you more than the other. Lastly, they seem to be tough and function when really needed. Within two weeks of installing it in my daughter’s car, some idiot using his mobile collided head-on with her (she survived). The camera proved she did nothing wrong and and that he drove onto the wrong side of the road which saved us having to pay the insurance excess and interviews with the police were easier too. The impact of the crash ripped the camera off of the windscreen and from it’s power cord. I found it in the back of the wreck and was able to retrieve the footage. The camera was unscathed & still powers on, although I don’t have a power cord for it anymore because that became a permanent part of the wreck. One other thing to know is the claim of a 30 minute battery seems wrong, as both cameras power down within 15 seconds after the power is removed, which was the only letdown from the crash as it would have caught conversations after the crash. I’m now looking for a replacement but looks like this model has been updated/replaced by the Dash Cam 56. Great dash cam for the money though, I recommend them and hopefully the replacement model will be as good.
Purchased in June 2019 at JB Hi-Fi Online Store for $200.00.
Refunded same day
I bought from jb hi fi
Went home to set up saved settings and soon as you power off and on loses the settings and will ask to set again and wont record .i did this few times and didnt work and got refund.
I thought garmin was good brand but at least cheaper brand i had lasted 6months
I will not buy garmin dash cam again.
Purchased in May 2019 at JB Hi-Fi Retail Stores for $200.00.
Absolute rubbish. Ive had this camera for 12months.. Ready to trash it and get something decent.
If you want to power this camera up using a standard USB cable..forget it. Garmin have used the fourth pin in their 12volt power supply to check the cable out. The Camera will not charge if you want to run multiple devices from your cig lighter/ 12 volt power supply. You are forced to use the proprietary Garmin car charging cable which allows for only one device to be plugged into the cig socket... One word..Lemon
I got a lemon
Out of the box voice control didn't even feature on the menu. Also it failed to pick up the satellite signal. Garmin took an average of about 2 full days to respond to the support requests, but every time they responded they wanted more information. It took two weeks and still no solution, still no offer of replacement, so I just sent it back and got a full refund. I don't know where the 5 star ratings came from - it certainly wasn't my experience with the product, or with Garmin support.
Rubbish, at best.
Owned this for about 11 months now, and in that time I've had it swapped once, and today is the second time it's going to be replaced.
Constantly freezing while trying to remove videos from it, 1 out of every 10 trips the camera is not on, I had an incident where a pedestrian walked out Infront of my car and when I went to get the footage..guess what wasn't on?
The download speed is horrendous, the app takes several minutes to recognise you've connected to the dash cam wifi, and when it does connect the video info takes a good 30 seconds aft...
I did lots of research before buying a Garmin 55 dash cam. Initially everything worked fine, then within 2 weeks the voice command stopped working. And things got worse from there. Now whenever I turn it on I have to go through all the steps to set it up. I've tried to restore it many times but it refuses to restore. I even tried running the battery flat in the hope of causing it to re-set. All to no avail.
And now the latest version of Garmin Express v220.127.116.11 will not open on my Mac nor on my PC laptop. I'm in the process of looking for a different dash cam. This one is for the garbage bin.
One of the worst products I have ever owned.
easy to use and set up,have had a few cam's put them in front and rear of car,very indiscriminate,although I do make sure the rear cam' can be seen by tailgaters,which I don't get now,also have aged but still working perfectly a garmin gps never lets me down and if and when needed updates are quick and easy,hope I don't hex myself ,,,garmin is good
Disappointment with a star
Found this product difficult to operate and it only works with the supplied cable? So do not loose it. Operation is not that easy and Garmin support failing. Windscreen mount was good but expensive for a magnet if you want to install in two vehicles. Would suggest looking elsewhere. Selling my unit as a major disappointment
- Dash Cam 55
Don't Buy it!
This worked well for about 2 months then died. New replacement camera did exactly the same. Costly to send them back repeatedly for warranty, so out of pocket. I have many other garmin products, and won't be buying them again after this experience. Footage was ok, Parking mode function accessory cable required (costly) to access this feature, proprietary cables are a pain.
Failed on the 2nd day...but...
Great design and video quality, love the magnetic mount.
Came with 8GB miniSD which is not enough. Should be shipped with minimum 16GB card.
Speed and red light camera, forward collision and lane departure warnings are great and worked very well when tested for one day only.
I am afraid on the second day device got corrupted.
Every time I started the car, device kept asking re-do the setup process and the only language option was American English.
I called Garmin and they provided me links to re-install the device software however it didn't he...
Purchased in March 2018.
Questions & Answers
No problems with the picture quality, the red light and speed camera work as they should but the lane departure is completely useless. Have had the camera exchanged for a new and both have been the same. Own a Mazda BT50 and it matters not a jot if I program the Garmin for high or low. Very disappointing.
Why, why will it only work with the supplied cable? Had it for two months now and still can not get it to do anything? It keeps turning itself off? What a waste of money, for a supposedly good unit. Do you need to go to night school for six months to use it? Is there an online course?
Get an answer from our members
|Camera Resolution||1440p (Wide QHD)|
|Features||Forward Collision Warning, GPS, Lane Departure Warning, Microphone/Audio Recording, Motion Detection, Smartphone App, Voice Control and Wi-Fi|
|Memory Type||MicroSD card|
|Battery life||30 minutes|
|Dimensions||41 x 56 x 21 mm|
|Manufacturer Warranty||1 year(s)|
|Replaced by||Garmin Dash Cam 56|
- MPN: 010-01750-11
- GTIN12: 753759178727
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