No map updates, poor routing, dangerous
This product is utter junk and doesn't compare to the 5 year old Garmin unit we replaced.
Firstly, there have been no map updates for over a year, probably 18months, meaning it is horridly out of date. So much for "lifetime" maps.
More importantly, it's routing choices are beyond unacceptable, they are dangerous. Some examples:
- It choose a tiny fire track up a steep slope, unsealed, and very windy rather than the obvious sealed road. We got bogged.
- In country nav, it happily chooses these small, one car wide roads which, I guess are meant to connect farms. Again, ignoring the highway.
- Worst, 8 times out of ten if there is a crossing with an off ramp (eg, it's a major road bridge over another major road). so it sends you off ramp, then back on ramp to re-merge with traffic rather then the more obvious straight road. This is extraordinarily danger, and I can't even fathom what type of logic leads to this.
- And more, ooohhh many more.
It's voice recognition is weak requiring on average 4 or 5 tries for it to misunderstand you. And it stutters when talking to you, seriously, it gets stuck on common words like "road" and stutters it.
And then there are the random freezes, the times it just turns off and can't be turned back on. Resetting it doesn't always restore it, may need several attempts. And then there are times it just forgets all of its setting making you go through the entire set up process again, usually mid route.
On the positive site, the dashcam works really good.
Cheap piece of Rubbish
When i first got the unit i thought it looked smart and would kill 2 birds with one stone having the built in camera function the unit was fitted to my towing vehicle so got used about 20 times then the issues began.
It wont hold a charge so it must be plugged in at all times in order to do anything. then it wouldn't turn on then it would turn on halfway through the trip and also turn off halfway through the trip. Then i lost all maps history everything it was a blank screen and nothing would work except the camera. i paid for a technician to get the maps back and for the first 2-3 times it worked again like new then the same issues returned it wont turn on it wont hold a charge, works when it wants to and that is very rarely honestly for $428 i expected alot more from this unit. in the past i have had the Garmin dezl for my truck and apart from not holding a charge it still works well i have had a little nuvi for the car and it worked perfectly up until the cable plug on the back of the GPS failed i got a few years out of it. but lately the quality seems to have gone from their Products and i am extremely disappointed with my last 2 purchases from Garmin and highly doubt i will buy another one of their products again. It is going back for full refund under Australian Consumer Law.
It started out perfectly...
It was wonderful when I first installed it, with great features and ease of use, including allowing subsequent updates without any problem, but now, it won't even switch on, let alone allow the updates which are apparently due.
My wife wants me to chuck it in the bin and return to the Navman DriveDuo we had previously, even though this DriveAssist 51 is/was better. I am seriously considering it...
Great unit. Can't fault it except now I see it $80 cheaper than I bought it 2 weeks ago at the same store. DOH!
A couple of annoying features that can be turned off. Great screen image and volume. Camera is also moveable so no problem placing it just about anywhere on the windscreen. Also phone works better than the bluetooth on the radio without a voice delay as with the radio. Very happy with this product 51LMT-S.
Do Not buy this
I bought this pricey model because of the extra features like blue tooth working with the phone. However, this feature did not work very well. When I called Garmin they sent me a refurbished model even though I just bought the new one. Then the refurbished one worked worse than the original one.
Questions & Answers
- MPN: 010-01682-42
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.