- Vivoactive 3
- Verified purchase
Doesn't Synch with my phone - very frustrating!
I purchased a Garmin Vivoactive 3 in March this year, great price at $269. It looks like a great watch and functionally does what it claims to do EXEPT synch with my phone. It pairs ok and operates with my phone until the first disconnection and then no more synching. I thought it was my phone so I tried pairing and synching with my wife's iPhone 7...same deal, no synching. I called the Garmin service centre and they took me through the turn watch and phone off and restart, take app off and reload it etc, all of which I'd already tried 2 or ...3 times. Eventually the lady said change the watch, which I duly did. Guess what, same problem, pairs ok and doesn't synch. Next best option, get my money back. Very disappointed and won't be buying a Garmin again. The blogs on the internet are full of this being a problem. Garmin need to get this fixed. I purchased a FITBIT Ionic afterwards, great watch and yes it synchs.
Purchased in March 2020 at JB Hi-Fi Retail Stores for $269.00.
Clunky, not much better than my older 235 but not as good as Samsung
The Vivofit Active 3 is a nice looking watch and has great specifications but is a let down as soon as you turn it on. It struggles to connect to an android device and needed to be reset multple times before it would connect permanently (ie it would forget connection). It was very challenging to work out how to then connect the watch to my phone so that calls and texts could be received. It continued to be a challenge to simply receive phone notifications and wouldn't do the most important task - turn off the phone's alarm. Sumsung's watch just...worked/synced so much easier. The Vivofit Active comes with many settings turned on in its default state which is very annoying as you need to take time to turn most of them off. Garmin would do good to determine what it is that people really need to see and turn everything else off. Due to this, battery life was very short, but too my surprise, battery life wasn't much better after the settings were adjusted. And then came the final straw. The watch got stuck on the charging screen just as my older 235 had done years before. I could have waited for the battery to deplete and restarted the watch (as I did for the 235), but for a current generation watch that costs $450, this is not acceptable. The watch has been returned and I now have the current gen Samsung Watch.
Purchased in August 2019 at Rebel Sport for $450.00.
Was great... until...
Was great the past 4 months as a basic watch with heart rate tracking and sleep and movement.
Then... I noticed a crack on the screen (have no idea how it happened)
contacted garmin who advised they dont repair the glass and because it is cracked its not covered under warranty.
So basically my options are to buy a new one or try and find a watchmaker to replace the glass.
Pretty woeful considering the price of it.
The sensors are significantly inaccurate and Garmin support has not responded to my queries.
I got this for Christmas and have been using it everyday since. Recently, the altimeter has become wildly inaccurate. I've not changed my habits, however I'm being credited with 30-40 flights of stairs everyday. I've performed every resolution step listed on the forum and website, but nothing works. I've reached out to Garmin for support, but they have not responded. The Steps are accurate and the heart monitor seems ok, but if you're looking for a device where all the sensor work, this isn't the one for you.
Questions & Answers
Can battery be replaced and at what cost
does Philips 2000 Series True Wireless Bluetooth Earphones compatible with the garmin vivoactive 3 music
How can I recalibrate the GPS?
|Category||Smart Watches / Fitness Trackers||Smart Watches / Fitness Trackers|
|Connectivity||Bluetooth||Bluetooth and Wi-Fi|
|Construction Material||Stainless Steel||Plastic and Polypropylene|
|Colour / Finish||Black, White, Rose Gold||Black with Stainless Hardware|
|Sensors||Accelerometer, Altimeter, Barometer, Compass and Heart Rate Sensor||Accelerometer, Altimeter, Barometer, Compass and Heart Rate Sensor|
|Interface||Bezel (Physical), Buttons and Touchscreen||Buttons and Touchscreen|
|Battery Life||7 days||7 days|
|Weight||43 g||39 g|
|Manufacturer Warranty||1 year(s)||1 year(s)|
- GTIN12: 753759173166 and 753759173265
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