Poor product and terrible customer service
My 1st wearable so I bought relatively cheap. Still over priced.
Accuracy verges on useless apart from gentle motivation.
App and data is basic and loses value after a few weeks.
BUY, main gripe is main reason I bought it was advertised long battery life. I was shocked to find it died after less than 5 months (product description says 1yr+). When I contacted Garmin I was literally to.d it was my problem and they were not interested.
Would advise against this product and based on customer service also any Garmin product
Purchased in May 2020 at Garmin.
After 6 years of fantastic service - junk!
Used all the vivofits and been happy to see my steps and activity build to tremendous levels. Thanks Garmin for providing those statistics for which it has accurately provided me in all this time. Now while undertaking my daily 8-10km powerwalk, see this device ripping me off anywhere from 25 to 75%. Evidence can be especially seen when viewing each activity's pace map which can be viewed in the devices app. Just seems to stop and not keep up. Time now to ditch Garmin and look elsewhere.
Purchased in August 2020 for $90.00.
- Verified purchase
Just good to wear as a normal watch with steps and heart rate counting
After using it for almost 2 months, I have found some things are not right.
1. When I drive up the hill, the device congratulates me for performing climbed floors goal.
2. Sometimes, I do not wear it since I get up and at night I check the app, it states how much calories I have burnt that day. Maybe, it just shows the standard calories burnt for resting phase. Just guessing!
3. Sleep data is not accurate as well in detecting how long I am awake during my sleep.
I just find it useful as a watch and for detecting my steps and heart rate . That's all!
By the way, my skin is a bit sensitive to its strap.
Purchased in May 2020 at eBay for $171.85.
As per other reviews - junk
As per other reviews, my fourth replacement has just failed. Utter rubbish.
The screen freezes each time and stays on either the clock or Date.
The last replacement I got I said I wouldn’t accept another replacement and I won’t. I also won’t be buying a Garmin again.
This one lasted only 2 months, the ones before at least lasted 6 months or more
Purchased in April 2020 at Harvey Norman for $160.00.
Don't do it.
What a piece of junk!!!! It doesn't sync properly ever, and all it does is count your steps. I basically use it as a watch. Can get my money back?
Purchased in November 2019 at The Good Guys for $80.00.
not good for kids without a phone to sync
Got this for an 11 year old and she likes it. BUT it is hard to sync two different users on one phone so your child needs a phone of their own. One year on and batteries replaced it is now losing 30 minutes a day.
Running distance was surprisingly accurate
Purchased in August 2018 at Harvey Norman for $175.00.
Only good thing is that Rebel Sport replaces the faulty watch with new one each time.
My daughter is onto her 3rd Vivofit 4; soon to be 4th since Christmas 2019 as each one works for month or so then starts to lose time. If you put up with that for awhile then something else will go - the screen fails or something else.
I purchased this watch after having the vivofit 2 for almost 3 years. Was excited to upgrade after having such great luck from the vivo2. Since Christmas I have had to send back my vivo 4, 4 times. The watch will last about 7 weeks and then freeze up and stop working. Garmin was great about sending me a replacement each time after I paid to ship it off. After the 4th time of the watch messing up on me, that right, 4 different watches!!!! I am done with it. Time to move on to a better quality watch, clearly garmin isnt it
Purchased in December 2018 at Amazon for $79.99.
Why is this watch for over 16-year-olds?
It doesn't let us add in our actual age because you have to be over 16 to wear it. Of course a 9-year-old can wear it but the number of calories burnt and all that won't be accurate.
Also, I'm a runner and when I run 5km it thinks I ran 2.5! When I run 3km it thinks I ran 1.6km so this watch is more for adults trying to lose weight, not active kids like us.
Purchased in February 2019 at JB Hi-Fi for $139.00.
- Verified purchase
Not waterproof failed after 1 month
Bought for my daughter for Christmas 2018. First and only time it was taken swimming in 0.5m of water for 5 minutes last weekend, water ingress found where water was on the batteries causing it to show the low battery black triangle symbol and the button no longer functioning correctly. Replaced it after some pushing when the retailer didn't initially want to replace it, wanted to refund and upsell a more expensive model. Thankfully they agreed to replace. For something that is supposed to be waterproof but unable to withstand a swim for 5 minutes must have been a major manufacturing fault, and/or I'm expecting to find this same problem down the track.
- Verified purchase
Beware of heavily discounted products online.
I received an offer by way of BUPA for the unit, it was $90. Original price would have been $200+. I was suspect from the beginning that I was not getting a NEW item but most likely a Refurbished unit. So, it was no surprise when it only worked half the time.
In Garmin's favor though, they did take it back.
At the time of this writing however the refund has yet to eventuate, I trust however that it will.
|Category||Smart Watches / Fitness Trackers|
|Colour / Finish||Black, White|
|Battery Life||365 days|
|Manufacturer Warranty||1 year(s)|
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