Band broke - owned <3 weeks
Really disappointed. We have owned this for < 3 weeks and the strap is already broken, right where the buckle joins the strap. The other thing we've noticed is how difficult the display is to read. Anyway, the response from Garmin is that they'll replace the whole device ... for $114. This has made me realise that my own Garmin Vivosport is also in the same situation - when the band breaks, I may not be able to replace.
Purchased in June 2020.
Great features but can't replace band that keeps breaking
Bought this for my son. He loves the watch and the features but the band keeps breaking. We are on our third one now - only because I am too stubborn to concede that I have made the wrong purchase. The service procedure by Garmin is cumbersome at best. If you find another fitness watch with similar features (and a replaceable band) then your money is best spent there. Very disappointed.
Rubbish silicone band on vivosmart3
I purchased the garmin vivosmart3 November 2017. The band broke after 6 weeks and as i live a long way from the retailer I used super glue to fix it. Success until now March 2019 the band has now worn out around the recording device. There doesn't appear to be a replacement band. Seems that Garmin has used rubbish material on a great device. I'm disappointed and will now get a fitbit. Rose
Purchased in November 2017 at Harvey Norman Retail Stores - Appliances.
Great for a short term
Great little device for a short period. Sync is clunky, and can't read the face in the light. However it works. BUT you cannot replace the band and when you contact them for warranty you need to send it to them first. Surely there is a customer centric solution where you can go in and replace? No. My experience is these bands break, it's not replaceable so don't buy one
My wife has a Fitbit- in comparison it is more functional and easier to read but not waterproof
If they where waterproof I wouldn't bother with the Garmin
- Verified purchase
My sister bought me the vivosmart 3 for Christmas & after a couple of months the band broke... when I looked up getting it fixed as it’s under warranty, I discovered I have to pay for the postage to send it for repair! I cannot believe the band only lasted a couple of months! Also I noticed the steps tally didn’t always seem accurate, I even managed to accumulate steps while sitting watching a movie... I’ve previously had a Fitbit & found it to have a longer lasting band & more accurate with the steps tally.
Was given Vivosmart HR last year for Mothers Day - just loved it, had absolutely no problems at all however band broke while still in warranty. Unfortunately has been updated to Vivosmart 3 and have all sorts of issues ever since. took it back within 2 weeks as step count was way out of my usual (many more). Did not register intensity minutes although my exercise regime had not changed. It is supposed to be waterproof however it turned off within 10 minutes of my swimming exercises. JB Hi Fi replaced it once again and although step count is...within range and intensity minutes are registering now it still does not register my swimming activities. It is also very hard to sync with app - did not have any problems with HR. Also find the screen hard to read out in sunlight. All in all I am not happy with upgrade at all
Questions & Answers
my screen/display is blank what can the problem be? is the LCD broken how can i fix it?
|Category||Smart Watches / Fitness Trackers|
|Colour / Finish||Black|
|Sensors||Heart Rate Sensor|
|Battery Life||5 days|
|Manufacturer Warranty||1 year(s)|
|Replaced by||Garmin Vivosmart 4|
- MPN: 010-01755-10
- GTIN12: 753759173708
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