Thieves and sooks
About 12 months ago these idiots were called out to unblock a toilet at an address.
1. They were asked for a quote prior to working did not supply one and just did their works.
2. They asked for three hours worth of pay and were there for less than two hours.
3. Then they asked for $7,000 dollars and that’s “plus gst on a Sunday” lol.
Long story short they tried stand over tactics and we told them where to go. We never signed any paperwork either.
Scammers watch out
These guys are total scammers try it on from every angle
Over service by using trade assistants as plumbers at $120 phr
Disgrace to the plumbing industry totally unprofessional
Poor workmanship no care
I have another plumber correcting stuff ups too many other issues to mention
Heading for court
Rip off thiefs
We were charged $6000 for a job quoted by other plumbers for $1850- to change a stolen solar hot water booster (got an instantaneous 26L rinnai installed)
Charged the insurance company $6000, had to go through VCAT for an year 4 sessions with VCAT
settled for $3000, after lawyer from CBA, showed their true colours with ++ evidences, crushing them.
Stay far away from this father and two son business, they just want your money.
They never gave us a quote, said will take care of us, saying nothing to worry, and they will claim on our behalf with the insurance company.
Always get written quote and stay way.
I wish I could give them no stars as we have just been ripped off! I was looking for a kitchen sink to be re-installed and a new dishwasher to be installed. We had quotes from multiple plumbers that this job would be approximately $350-$400. We went with G.D Master Plumbing because they were available and had previously quoted a larger job (we were negligent in not checking their reviews online first). They said that they would do the job time and materials. The job was a 2 hour job - maximum 3 hours, so we agreed. They turned up at 8am. At 12n...oon they were still going. I rushed home from work because I could not believe they were still going. I walked through the door to find the tradies standing around in my kitchen. As soon as I got there, they said they were done and left immediately. If had not shown up - I'm not sure how much longer they would have stood around our property and charged us for it. They charged us $1800 (6 hours for 2 tradies). There is no way the job took that long. There are many many many other customers who have written about very similar experiences. To top it all of they have severely damaged our wooden floors (scratches every where). We are absolutely gutted. When we spoke to them - they just stood by the fact that they completed the job and wanted payment. There was no acknowledgement of how much they were over-charging their customers. We definitely felt bullied. Do not accept a time and materials agreement from these guys!
Rip off - Overprice stay way from them
We got a quote $120 per hour, they sent 3 men and charged 360+gst per hour for a half day work which they charged 8 hours full day (which included the time to get materials and their lunch). The guys hung around for half of the day (confirmed by neighbors). We rushed home once we knew they were billing 3 men @120 per hour- this was not told ahead. The final bill was ridiculously over the original quote. Stay away! They are dodgy, the final invoice was from another company which they claimed that they ran out of the invoice. Stay away, it is a total scam.!!!
- Verified customer
Leaking pipe fixed but at exorbitant price.
Prompt professional service and attendance to my leaking mains pipe, but at what I feel was expensive. Recommend that anyone using this plumbing service obtain a written quote, first and establish hourly rates. I was in a bit of situation when I engaged them and neglected to obtain quotes - hence I feel the job cost about double it should have. Caveat Emptor! Essentially the job worked out at approx $555.00 per hour..... 3.5 hours of their time. Multiple discussions with the boss & written complaint about charges but nothing gained. Beware.
Absolute Rip Off!!
We got charged an absolute fortune to be told that we had a gas leak. We called them because we had a gas leak so didn’t need to be told. 3 days later and 2 call outs we still had a problem. We ended up getting a different plumber who then fixed the problem and charged less than what these guys did for no work!!
- Verified customer
Total rip off
Totally exorbitant bill for replacing a toilet water pump and clearing a drainage problem in the pipes of the dishwasher. Could have bought the pump myself several hundreds of dollars cheaper. The hourly rate of which was excessive included their time because they didn’t have the connections needed or pump, even though I’d sent a photo of the existing pump.
The low integrity/no integrity plumbing company
I had just moved house, was stressed and in a mess and needed someone on a Saturday. They came and fixed a small problem with a leaking washing machine connection and charged me over $800 over-all. Fee for Saturday call-out $240. They fixed the leaking connection (with an inexpensive part) in a few minutes, then, said they were required to 'test' the water pressure (that cost $200+ and took two minutes). I felt very ripped off. Don't use these guys
Rip Off And Misleading
I rang this company for a quote to replace my hot water system. They said on the phone they will send someone out within two hours. They did not tell me there was a call out fee for a quote and it is not on their hot water service website. They quoted more than $800 more than other plumbers that gave me quotes and when I refused they charged me a call out fee of $120. I spoke to another plumber who also confirmed they were ripping me off with the quote and misleading with their service. They are also abusive and rude when you tell them they are a rip off. Unprofessional and bullies.
Beware - you may be overcharged from this guy
Costs for job
Service Call $120
Labour 1 hr. $120
Materials (PTR valve) $185
Pressure Test $195
I called this guy out to replace a faulty PTR valve and was charged a staggering amount. I rang around (unfortunately after the job had been completed) to get an indication of what some others would charge for this work. Comparative costs were about $300 - $350 in total.
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