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Gearbite
3.4 from 5 reviews · View Statistics

Reviews

3.4

5 reviews
5
(3)
4
(0)
3
(0)
2
(0)
1
(2)
  • Product Quality
    5.0 (2)
  • Return Claim MadeYes (0) · No (2)
  • Shipping
    3.7 (3)
  • Warranty Claim MadeYes (0) · No (2)
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gearbite delivery is very bad

published

I'm so disappointed in the Gearbite company. It's been more than 15 days since I ordered it, but it's not coming yet.I don't want to buy things on this site again

1 comment
Gearbite
bryan W.Gearbite

May I know your order detail, I will happy to check for you.

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The reviewer stated that an incentive was offered for this review

Brendon G.
Brendon G.Sydney, NSW

Very disappointed with service

published

Ordered a vacuum nearly a month ago, still not delivered despite website stating products are normally shipped next day. Empty promises whenever I follow up. Have had to buy another cheap vacuum while I wait. Don’t waste your time or money with this company!

Shipping
Incentivised ReviewNo
Nikki
NikkiCanberra 2600, ACT

Xiaomi pro 2 scooter

published

Great service, quick postage and awesome customer service, highly recommended and the support when I didn't know what I was doing with registration was exceptional

Product Quality
Shipping
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Caitlin W
Caitlin WGreater Melbourne (Metropolitan), VIC
  • 4 reviews
  • 1 like

Excellent product, fast postage

published

Purchased a Dreame v10 vacuum and am amazed at the quality and performance of the product. I bought the vacuum with the extra carpet head and the amount of dust and fine particles my corded vacuum missed was disturbing. Don't waste your money on a dyson! Postage was quick even though the current delays due to covid. Thank you!

Product Quality
Shipping
Sam
SamSydney, NSW

Exceptional Customer Service

published

I recently purchased a Xiomi monitor from Gearbite, but due to unfortunate circumstances, I needed to cancel. GB was so prompt with their communication and helped me immediately. Thank you

Incentivised ReviewNo

Questions & Answers

Abs
Absasked

Hi

On the 22nd of October (please see below) I have Purchased The Dreame vacuum cleaner Stick V11

I rarely use it, but it started to stop and it has a flashing spanner/Wrench symbol/Icon flashing in red every time I try to use it.

Can you please assist, or direct me in the right direction as to whom I should contact , can’t find an Australia Contact number anywhere.

Looking forward to hearing from you very soon

3 answers
Gearbite
bryan W.Gearbite

Please contact cs@gearbite.com.au

Abs
Abs

I did but no response, do you have a phone number? Surely you have a customer service phone number? I could not find any phone number anywhere on your website

Gearbite
bryan W.Gearbite

03 9590 6266, Our team should reply your email, can i have your order no incase your email missed in Junk.

Diane
Dianeasked

How much is extra battery for dream 20?

2 answers
Sue C.
Sue C.

I asked same question on FB Messenger. A prompt reply said they weren’t selling them in Australia yet ... ???

Gearbite
bryan W.Gearbite

Will updae once available.

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