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Gem Windows and Doors

Gem Windows and Doors

3.7 from 132 reviews · View Statistics

Reviews

1.0

4 reviews
5
(0)
4
(0)
3
(0)
2
(0)
  • Product Quality
    1.0 (4)
  • Return Claim MadeYes (4) · No
  • Customer Service
    1.0 (2)
  • Job Satisfaction
    1.0 (4)
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Annonymous

AnnonymousSydney, NSW

  • Verified customer

Terrible Customer Service & Faulty Screen Door

published
Product Quality
Customer Service
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeYes
Store LocationGem Minto Showroom
Dennis

DennisWollongong

  • 5 reviews
  • 1 like

The worst decision a builder can make!

published
Product Quality
Customer Service
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeYes
Store LocationMascot
Kasalo

KasaloSydney, NSW

BUYER BEWARE

published

Over 12 months ago GEM windows delivered the wrong doors, they agreed, we’re very apologetic then delivered and picked up wrong door eventually, which was wrong AGAIN. Then we’re once again very apologetic picked up and delivered the wrong door AGAIN. We still can not use the doors. They even asked us to follow up ourselves with their suppliers - who runs a business like this? Re- think if considering. One star rating is too much.

Product Quality
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeYes
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Angry Customer

Angry Customer

  • 2 reviews
  • 1 like

Crap Windows

published

I have been lied too they dont make their own windows the windows come from a third party, services is bad still waiting for a service call back it's been 6 months wasted of my money should of went some where else

Product Quality
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeYes
See all Gem Windows and Doors reviews

Questions & Answers

John

Johnasked

Do you deliver to bathurst?

1 answer
Elton Gort
Elton Gort

They can’t even work out where u can pick the windows up from let alone tell you if they deliver to Bathurst or not .
Bunch of circus clowns run this company
I’d advise you spend your money somewhere decent with a better sales team and attitude

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