Next day pick up
It's the second time I've purchased from Gem. I needed a couple of standard sized aluminium windows asap. Placed the order over the phone, pricing was as per website and was able to pick up from their warehouse the next day.
reasonably priced product
Jake at the Mulgrave store was very helpful with our enquiry. Products were reasonably priced and the turn around quite quick.
Window is fine, cant complain for the price
Window was easy enough to buy over the phone.
It works and the prices were listed on the website.
Great product at an affordable price
The service was fast and efficient which I needed at the time our business will be using this company in the future
Very good and promt
They were quick with the quote the windows windows were delivered on time and the price was very affordable very good
I was a bit reluctant to order from this company, after reading the terrible reviews written from people who have dealt with them, but I did the unthinkable and went ahead to call them. I saved so much $$$ but had to wait for 8 weeks. With the $$$ saved was able to order my flooring. So if you have the time, be patient. Their updated emails were exceptional and knowing this, I was able to organise the trades accordingly. My advise to anyone reading this, is you can never rely on what other people say. It was worth the risk.
Service was great
Contacted Minto store ,couldn’t fault the customer service I received very professional and helpful pickup was easy product was good. I would highly recommend Gem Windows
Great knowledge! Fast Response
Called up and ordered and picked up same day , quick friendly service , would recommend. Great quality as well !
Great service and great windows will deal again when required ,so keep up the GREAT service ,Thanks Greg J Tumut
Rang and spoke with Ally. She was friendly, professional and helpful. Made ordering windows and door for the first time very easy. Thanks Ally.
Great Way to Grab a Quick Window!
We urgently needed a window, so were happy to see there was a stock one at GEM that fit the space. 4 day turnaround from start to finish which was great - and easy pick up as well, nothing was a problem. I found out in a later conversation that they also do custom made windows - I didn't really pick this up on the website, but maybe it's something they could push a bit more because we purchased another 12 windows as custom made products from another company. I would have asked GEM for a quote if I knew in advance. Hope to use them again :)
Staff were friendly and receptive, They handled our enquiry well and gave us sound advice. Documentation was correct and in time You delivered when you promised. What more could one wish for.
Helpful staff, good prices.
Great windows and great customer service. Got all of my house windows from gem for our house renovation. This guys do sell good quality product for the price you pay. Me and my wide got a few quotes and this guys are very competitive, give out quick quotes and customer service is on point. We will be buying again from this guys in the future and will recommend to all our family and friends.
Dood product helpfull service
The staff were helpful and responsive with my many questions. Product is always good, we have used them many times.
I was impressed with the professionalism, and service I received when ordering, there was some things I was unclear of and gem helped me through.
Gem window stock window buy
The window was ready for pick up only 1 day after the sales rep said it should be ready. Within a week from sale to pickup which is not to be sneezed at. I have purchased from Gem before and I will continue in the future.
Nice finish and well made window, easy to install with revels and plenty of lashing. Also very good service when collecting at Prestons warehouse.
I have purchased heaps of various sizes of windows and doors from Gem . Stock ones and ordered ones
Recommend to anyone to use there products and to check out there showrooms and there ready to use various size of windows and doors
Great sales team
Great follow up sales, and quick delivery advice,will order again, as all around a great company, with good product&well trained staff..
Quick and easy
Quick and easy
Walked in, I ordered what I needed
Paid for what I bought
Picked up the day
Questions & Answers
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