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Gem Windows and Doors

Gem Windows and Doors

3.7 from 132 reviews · View Statistics

Reviews

  • Product Quality
    4.3 (3)
  • Return Claim MadeYes (0) · No (3)
  • Customer Service
    5.0 (3)
  • Job Satisfaction
    5.0 (1)
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Adnan

AdnanSydney, NSW

Aluminium window and fly screen

published

When deciding at first, they were very competative, secondly Jo in Minto branch worked deligently to answer all my queries. Furthermore, the products were delivered in time.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMinto
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Rhys Pearson

Rhys Pearson Sydney, NSW

  • Verified customer

Great service !!

published

Needed some windows to pick up in the next week, customer service was brilliant, rang me with in the day and order was put it ready for pick up next day

Product Quality
Customer Service
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

  • Verified customer

Very good product and staff

published

I have made over a dozen purchases from Gem windows over the last 2 years i have been very happy with the product & helpful staff, contact Jo from minto she is very helpful and has all the info you will need
cheers

Product Quality
Customer Service
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
Store Locationminto nsw
See all answers
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Daniel feedback

published

Guys in office great and prompt , and helpful, just a little disappointed with staff at pick up . No very helpful and bit rude . But on a positive would buy off Gem Windows again. Thanks Daniel

Simon D

Simon DSydney

Fast service

published

I ordered 2 windows and they were delivered 48hrs later. Very impressed with this turn around time. All other companies told me 10-14 days.

Great windows

published

The product we received was perfect, the staff at Minto where windows were ordered from were extremely helpful throughout whole process, can not recommend this store enough. Only problem was communication with head office about delivery, no confirmation email detailing when delivery was likely to take place.

rhyyys

rhyyysGymea Bay

  • 2 reviews

Window is fine, cant complain for the price

published

Window was easy enough to buy over the phone.
It works and the prices were listed on the website.
Easy

Very good and promt

published

They were quick with the quote the windows windows were delivered on time and the price was very affordable very good

  • Verified customer

Very helpful

published

I was impressed with the professionalism, and service I received when ordering, there was some things I was unclear of and gem helped me through.

Door & Window Shops

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Nice finish.

published

Nice finish and well made window, easy to install with revels and plenty of lashing. Also very good service when collecting at Prestons warehouse.

Steve

SteveKingsford

  • Verified customer

Great product

published

I found the prices very competitive, easy to choose what type you wanted with the show room setup, and great customer service.

  • Verified customer

Great budget windows

published

Very happy with the windows I received
Had them ready in no time at all, my client was very impressed with timing,cost and final product. Would use GEM again!

Abe A

Abe AMelbourne

  • 3 reviews

Good product

published

I quite liked the process of ordering from these guys. I can't say it was the best service I've ever had but that by no means makes it bad. That being said, installation was a little hard but me and a buddy managed to get it done. I'm in Melbourne now so I used these guys for a similar installation: [weblink removed]. All in all I'm happy with my aluminium doors, I mean I kept them around after a shift so I guess that much is obvious. While a bit pricey, I reckon I'm happier paying extra for something like this because it implies a certain level of quality.

Twice Happy

published

Have had 2 orders filled by GEM and have been very happy both times. Would definitely order from them again.

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Questions & Answers

John

Johnasked

Do you deliver to bathurst?

1 answer
Elton Gort
Elton Gort

They can’t even work out where u can pick the windows up from let alone tell you if they deliver to Bathurst or not .
Bunch of circus clowns run this company
I’d advise you spend your money somewhere decent with a better sales team and attitude

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