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Gem Windows and Doors

Gem Windows and Doors

3.8 from 159 reviews · View Statistics
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Reviews

  • Product Quality
    4.9 (55)
  • Return Claim MadeYes (0) · No (55)
  • Customer Service
    5.0 (54)
  • Job Satisfaction
    4.9 (46)
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Bill mcnair
Bill mcnairSydney Surrounds, NSW

good quality

published

very well assembled windows correct sizing and good quality .Delivery on time and extremely helpful delivery staff .They made sure that the windows were delivered in good order.

Customer Service
Job Satisfaction
Cpt_Insano22
Cpt_Insano22Hunter Region, NSW

Awesome service, awesome product

published

Service was exceptional. Jo is extremely helpful and efficient. I am a repeat customer due to the ease of the process to order, pay and receive products.

Product Quality
Customer Service
Em. S
Em. SSydney, NSW

Completely satisfied

published

Service was excellent. Professional and factual. Absolutely happy with the product. Quality is outstanding and sturdy. Fits in so well

Product Quality
Customer Service
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Lyn A.
Lyn A.Sydney, NSW

The service and price was extremely good

published

I am very pleased with the purchase, I love my new window, they are very impressive, look fantastic, I’m so happy. I really made the right choice with them. Jo the sales rep was extremely good. She’s straight into it, Will definitely use you guys again as I continue to replace these windows!”

Product Quality
Customer Service

Great

published

Good reliable service. Very responsive. Jo was very knowledgeable and courteous explained exactly what needed to be done. No pressure. Looking forward to finished product

Incentivised Review No
Matt G
Matt GSydney Surrounds, NSW
  • 2 reviews

PERFECT CUSTOMER SERVICE AND TURN AEOUND!

published

Amira from Mulgrave was easy to deal with and nothing was a problem would recommend her to anyone wanting to order new windows or doors.

Product Quality
Customer Service
Buildcore
BuildcoreSydney, NSW
  • Verified

Great service from Mulgrave

published

We get a VIP service from Amira at Mulgrave. Amira’s product knowledge and focus on the details mean our windows turn up correct and on time. Thank you.

Product Quality
Customer Service
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The reviewer stated that an incentive was offered for this review

rongarnsey
rongarnseySydney Surrounds, NSW
  • Verified

Great Value

published

We Purchased a sliding window from Gem Windows and Doors and extremely happy with the product.
Very good quality, very competitive price and the service from Amira at Mulgrave was second to none.
Thank you
Karen Garnsey

Product Quality
Customer Service
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Jodie
JodieSydney, NSW
  • 2 reviews
  • 1 like
  • Verified

Glass door ordered - so easy

published

I ordered a sliding door with Gem, they made it an easy process for someone who knows nothing about building materials. Thanks for all the help.

Product Quality
Customer Service
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The reviewer stated that an incentive was offered for this review

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Jodie A
Jodie ASydney Surrounds, NSW
  • Verified

Excellent all round

published

I purchased 4 brand new windows and fly screens from Gem, they were nothing but helpful and responded quickly to all my questions. Highly recommend

Product Quality
Customer Service
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Mukim K.
Mukim K.Sydney, NSW
  • Verified

Joanne provides excellent customer service

published

I am pleased to say that Joanne gave an excellent customer service to me. She was quick and precise. She gave all details and asked necessary questions before completing the purchase. Thanks Joanne. I will shop again.

Product Quality
Return Claim MadeNo
Store LocationNsw
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Meena Gauchan
Meena GauchanSydney, NSW
  • Verified

Almira was great and great customer service

published

We went to Mulgrave showroom and ordered the window from Almira .
She was great and her customer service was excellent and has a great product knowledge.

Product Quality
Customer Service

Review for Amira

published

The development and growth of a company is based on the quality if its staff and given the quality and friendly nature of the service she provided , your company can look forward a good future.
Look after her.
Kind Regards
Ernie Gubler
Principal
Gubler and Associstes

Product Quality
Customer Service
  • Verified

Fantastic company with great products

published

I would like to sincerely thank Amira and Malgrave. The pearl white colour looks stunning and without Amira's outstanding customer service we wouldn't have been able to find these windows and door so smoothly! Highly recommend Gem Windows and Doors, their products are in good quality, reasonable price and delivered on time.

Product Quality
Customer Service
Karim
KarimSydney, NSW
  • Verified

Very very happy with Amira

published

At the Musgrave branch I was assisted be Amira, she is very knowledgeable and gave me excellent advice and service was outstanding
Prices are really competitive and the quality seems very good

Product Quality
Job Satisfaction
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Questions & Answers

John
Johnasked

Do you deliver to bathurst?

1 answer
Elton Gort
Elton Gort

They can’t even work out where u can pick the windows up from let alone tell you if they deliver to Bathurst or not .
Bunch of circus clowns run this company
I’d advise you spend your money somewhere decent with a better sales team and attitude

Get an answer from our members

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