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Gem Windows and Doors

Gem Windows and Doors

3.6 from 135 reviews · View Statistics

Reviews

  • Product Quality
    4.9 (37)
  • Return Claim MadeYes (0) · No (38)
  • Customer Service
    5.0 (37)
  • Job Satisfaction
    4.9 (31)
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KelH

KelHIllawarra, NSW

  • 2 reviews
  • Verified customer

Great Quality Product & Great Service

published

Gem Windows and Doors have provided a number of different windows and a custom sliding door as part of our renovation. I have found the quality to be really good and the service from the quotation right through to delivery has been outstanding

Product Quality
Customer Service
Job Satisfaction
Store LocationMinto
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The reviewer stated that an incentive was offered for this review

  • Verified customer

Great Price

published

Amira at Mulgrave helped me to get good product at a very reasonable price. Highly recommended. Customer service is great

Product Quality
Customer Service
Return Claim MadeNo
Store LocationMulgrave
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The reviewer stated that an incentive was offered for this review

vignarajah

vignarajahSydney, NSW

  • Verified customer

Perfect product

published

The product was very elegant and simple to use. I will definitely recommend this product as I am very satisfied by product and the staff Amira at the Muslgrave showroom.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store Locationmulgrave showroom
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  • Verified customer

Great service, very helpful advice

published

I purchased a window for our home extension from Amira. Amira was very helpful, provided good advice on window sizes and prices, and was responded to my questions quickly. We picked up the window from the warehouse and the staff there were very helpful. Thank you Amira for your help.

The reviewer stated that an incentive was offered for this review

Uma V.

Uma V.Sydney, NSW

  • Verified customer

Good product and service

published

we are very happy with your product and good customer service for Amira too thank you at Mulgrave showroom there are a nice products display and easy to found it

Product Quality
Customer Service
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMulgrave
See all answers
Maha H

Maha H

  • 2 reviews
  • Verified customer

Fantastic service, quality products, great price

published

Very happy with our purchase!! Amira from the Mulgrave showroom was very helpful, she was able to answer all our questions and was able to help us select the right product for our renovation. The sliding doors are good quality and the price is competitive. Would happily recommend to others.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationMulgrave
See all answers

The reviewer stated that an incentive was offered for this review

Nicky

NickySydney Surrounds, NSW

  • 2 reviews
  • 3 likes
  • Verified customer

Great customer service and price

published

Went into the Minto store and was served by Jo. She was excellent. Even after the sale we had some questions and she was able to help us to the best of her ability.

Product Quality
Customer Service
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMinto
See all answers
  • Verified customer

Good service.!! Knows their product.

published

Great service. Amira from Mulgrave showroom knows here product. Happy with the product. I got the product that I needed in a short time frame.

Product Quality
Customer Service
Job Satisfaction
Incentivised ReviewNo
Store LocationMulgrave
See all answers
Hassan

Hassan Sydney, NSW

Fantastic service and quality prouduct

published

Very pleased with the outcome after my purchase from the show room in minto found exactly what at was looking for with no hassle jo was very welcoming ,answered all my questions with pleasure .I highly recommend this place to everyone.

Product Quality
Customer Service
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMinto
See all answers
Door & Window Shops

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Adam

AdamIllawarra, NSW

Hi Five Jo

published

Very friendly, very helpful, very well informed and gets the job done with honesty, integrity and punctuality. Could I as a builder / customer ask for anymore .....nope Jo delivers the lot. Great work and anyone reading this comment take note, buy your windows from Jo you won't regret it.

Product Quality
Customer Service
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMinto
See all answers
Helen A.

Helen A.Sydney, NSW

  • Verified customer

Perfect Windows and doors

published

I recommend Gem Windows and doors we went to Amira at Mulgrave her custmer service is really good the process was very quick and smoth.

Product Quality
Customer Service
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMulgrave
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Sarah

SarahSydney Surrounds, NSW

  • Verified customer

Always very helpful

published

We have spoken with Amira at Mulgrave a couple of times to place orders and she has always been very helpful

Product Quality
Customer Service
Job Satisfaction
Return Claim MadeNo
Store LocationMulgrave
See all answers

The reviewer stated that an incentive was offered for this review

Danielle

DanielleSydney, NSW

  • Verified customer

Fantastic customer service

published

Amazing service from the minto showroom, I dealt with jo she is fantastic! Very professional and very knowledgeable with all products. Very helpful also and not pushy which is the kind of service I like. Also the product is amazing quality too! Will definitely be back!

Product Quality
Customer Service
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMinto
See all answers
Michael M.

Michael M.Sydney, NSW

  • Verified customer

Excellent Service. Great product

published

Gem is very good company they have a high quality products Zamora at Mulgrave helped us a lot the door we bought is amazing

Product Quality
Customer Service
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMulgrave
See all answers
Hello T.

Hello T.Sydney, NSW

  • Verified customer

Service, Product and Price

published

Amira at Mulgrave showroom did agreat job to get the product i want, nice and professional as well. I recommend GEM Windows for their high quality and prices.

Product Quality
Customer Service
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMulgrave
See all answers
Door & Window Shops

Find out how Gem Windows and Doors compares to other Door & Window Shops

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Nichole P.

Nichole P.Sydney, NSW

Amira from Gem window and doors Mulgrave Showroom

published

Amira and Mulgrave Showroom was very helpful, I rang with no knowledge about Slidding door and Amira assisted me to make sure I had the right measurements and right products.
The doors we brought are fantastic just what we ordered, very happy with the product that we will be ordering windows later.

Product Quality
Customer Service
Job Satisfaction
Return Claim MadeNo
Store LocationMulgrave Showroom
See all answers

The reviewer stated that an incentive was offered for this review

Very happy with quality / service

published

Have purchased multiple times, very happy with quality and service. Pricing is very competitive also.
I will continue to purchase windows / doors from GEM.
Thankyou for your quality products at great pricing

Product Quality
Customer Service
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMinto
See all answers
paul r.

paul r.Sydney, NSW

Very impressed with this manufacturer

published

Extremely accurate measurements and easy installation with no functioning issues. All fly screens were also easily installed also without fuss.

Product Quality
Customer Service
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
Store LocationNsw
See all answers
Jamal salameh

Jamal salamehSydney, NSW

  • Verified customer

Great product great service.

published

Ms Amira was very friendly and helpful even though I would describe my self as a Difficult customer she was very patient with me and help me making the right choice I’m very happy with The Final outcome .
The quality of the Mulgrave windows are exceptional I would most certainly shop from there again

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMulgrave
See all answers
David E.

David E.South-Eastern Region, NSW

Service... impeccable Price...... excellent Quality 5 star

published

I found Gem windows after I received poor service in Canberra. The first contact with Jo from the Minto office has left a lasting impression on me with exceptional service and willingness to listen to my requirements.
I have since recommended several friends to use Gem Windows and they too are happy. The quality was excellent and now I am back to do a second house and could not be happier again.
Service... impeccable
Price...... excellent
Quality 5 star

Product Quality
Customer Service
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMinto
See all answers
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Questions & Answers

John

Johnasked

Do you deliver to bathurst?

1 answer
Elton Gort
Elton Gort

They can’t even work out where u can pick the windows up from let alone tell you if they deliver to Bathurst or not .
Bunch of circus clowns run this company
I’d advise you spend your money somewhere decent with a better sales team and attitude

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