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Gem Windows and Doors

Gem Windows and Doors

3.7 from 147 reviews · View Statistics

Reviews

4.3

60 reviews
  • Product Quality
    4.9 (43)
  • Return Claim MadeYes · No (46)
  • Customer Service
    5.0 (42)
  • Job Satisfaction
    4.9 (34)
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Meena Gauchan

Meena GauchanSydney, NSW

  • Verified customer

Almira was great and great customer service

published

We went to Mulgrave showroom and ordered the window from Almira .
She was great and her customer service was excellent and has a great product knowledge.

Product Quality
Customer Service
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMulgrave

Review for Amira

published

The development and growth of a company is based on the quality if its staff and given the quality and friendly nature of the service she provided , your company can look forward a good future.
Look after her.
Kind Regards
Ernie Gubler
Principal
Gubler and Associstes

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationAll over the phone
Karim

KarimSydney, NSW

  • Verified customer

Very very happy with Amira

published

At the Musgrave branch I was assisted be Amira, she is very knowledgeable and gave me excellent advice and service was outstanding
Prices are really competitive and the quality seems very good

Product Quality
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMulgrave
Door & Window Shops

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frank n.

frank n.Sydney, NSW

  • Verified customer

Professional team

published

Iam happy to write a 5 stars review for Amira at Mulgeave showroom,
Gem Windows and doors is a Very Good company to deal with they are professional and the products are very good quality.

Product Quality
Customer Service
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMusgrave
  • Verified customer

Awesome Company !! Wouldn't go anywhere else.

published

From my entrance into the Showroom at Mulgrave , Amira was very informative and very helpful in getting my order done correct for my Customer.
She really knows her Products well.
Eric.

Product Quality
Customer Service
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMulgrave
Felicity Jewaskiewitz

Felicity JewaskiewitzIllawarra, NSW

  • Verified customer

Fantastic

published

I found on Facebook rang Jo she helped me that day and my windows were coming down the south coast by Tuesday this was the Thursday before and they arrived 3.30 on the Tuesday. This helped us out as our builder was ahead of schedule and the door and window would have held up the work but now thanks to Jo he can continue. Big Thank You Jo for your friendly, professional and extremely helpful manner.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store Locationonline
Dee Pee

Dee Peecorrimal

  • 3 reviews
  • 2 likes

Great friendly and professional service

published

Jo from the Minto showroom was so helpful and patient with me. Prices good and product in showroom looked quality. Would definitely recommend the company. I am yet to receive any of my windows and screens ordered.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationMinto

The reviewer stated that an incentive was offered for this review

Oz Cassar

Oz CassarSydney, NSW

Great customer service! Great quality products ! Best value for money in Sydney

published

I Have been a client for Gem for the past 5 years both for personal and business purchases - from bifold doors, stackers and windows! Quality is great, Service is excellent never had an issue!

Oz Cassar

Product Quality
Customer Service
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMinto
  • Verified customer

Great Price

published

Amira at Mulgrave helped me to get good product at a very reasonable price. Highly recommended. Customer service is great

Product Quality
Customer Service
Return Claim MadeNo
Store LocationMulgrave

The reviewer stated that an incentive was offered for this review

Door & Window Shops

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vignarajah

vignarajahSydney, NSW

  • Verified customer

Perfect product

published

The product was very elegant and simple to use. I will definitely recommend this product as I am very satisfied by product and the staff Amira at the Muslgrave showroom.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store Locationmulgrave showroom
Uma V.

Uma V.Sydney, NSW

  • Verified customer

Good product and service

published

we are very happy with your product and good customer service for Amira too thank you at Mulgrave showroom there are a nice products display and easy to found it

Product Quality
Customer Service
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMulgrave
Maha H

Maha H

  • 2 reviews
  • Verified customer

Fantastic service, quality products, great price

published

Very happy with our purchase!! Amira from the Mulgrave showroom was very helpful, she was able to answer all our questions and was able to help us select the right product for our renovation. The sliding doors are good quality and the price is competitive. Would happily recommend to others.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationMulgrave

The reviewer stated that an incentive was offered for this review

Nicky

NickySydney Surrounds, NSW

  • 2 reviews
  • 3 likes
  • Verified customer

Great customer service and price

published

Went into the Minto store and was served by Jo. She was excellent. Even after the sale we had some questions and she was able to help us to the best of her ability.

Product Quality
Customer Service
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMinto
Hassan

Hassan Sydney, NSW

Fantastic service and quality prouduct

published

Very pleased with the outcome after my purchase from the show room in minto found exactly what at was looking for with no hassle jo was very welcoming ,answered all my questions with pleasure .I highly recommend this place to everyone.

Product Quality
Customer Service
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMinto
Adam

AdamIllawarra, NSW

Hi Five Jo

published

Very friendly, very helpful, very well informed and gets the job done with honesty, integrity and punctuality. Could I as a builder / customer ask for anymore .....nope Jo delivers the lot. Great work and anyone reading this comment take note, buy your windows from Jo you won't regret it.

Product Quality
Customer Service
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMinto
Door & Window Shops

Find out how Gem Windows and Doors compares to other Door & Window Shops

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Helen A.

Helen A.Sydney, NSW

  • Verified customer

Perfect Windows and doors

published

I recommend Gem Windows and doors we went to Amira at Mulgrave her custmer service is really good the process was very quick and smoth.

Product Quality
Customer Service
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMulgrave
Sarah

SarahSydney Surrounds, NSW

  • 2 reviews
  • 2 likes
  • Verified customer

Always very helpful

published

We have spoken with Amira at Mulgrave a couple of times to place orders and she has always been very helpful

Product Quality
Customer Service
Job Satisfaction
Return Claim MadeNo
Store LocationMulgrave

The reviewer stated that an incentive was offered for this review

Danielle

DanielleSydney, NSW

  • Verified customer

Fantastic customer service

published

Amazing service from the minto showroom, I dealt with jo she is fantastic! Very professional and very knowledgeable with all products. Very helpful also and not pushy which is the kind of service I like. Also the product is amazing quality too! Will definitely be back!

Product Quality
Customer Service
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMinto
Michael M.

Michael M.Sydney, NSW

  • Verified customer

Excellent Service. Great product

published

Gem is very good company they have a high quality products Zamora at Mulgrave helped us a lot the door we bought is amazing

Product Quality
Customer Service
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMulgrave
Hello T.

Hello T.Sydney, NSW

  • Verified customer

Service, Product and Price

published

Amira at Mulgrave showroom did agreat job to get the product i want, nice and professional as well. I recommend GEM Windows for their high quality and prices.

Product Quality
Customer Service
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMulgrave
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Questions & Answers

John

Johnasked

Do you deliver to bathurst?

1 answer
Elton Gort
Elton Gort

They can’t even work out where u can pick the windows up from let alone tell you if they deliver to Bathurst or not .
Bunch of circus clowns run this company
I’d advise you spend your money somewhere decent with a better sales team and attitude

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