General Airstage Comfort ASTH18KNTA (5.0kW / 5.2kW) (Fujitsu)
VerifiedMPNs: AOTH18KNTA and ASTH18KNTA3 reviews
Disappointed. Missing basic features – I bought this to replace my bedroom unit which was a 3.5kw Kelvinator which was a bit of a noisy unit although worked well before it died at 10 years old. Switching on this Fujitsu unit for the first time. My first impressions were of sheer disappointment regarding the lack of a digital readout on the head unit to tell of what temperature it was set at especially being a bedroom unit and in the dark. To make matters worse the remote has no backlit feature either so you're guessing of what you are doing in the dark and probably losing sleep when you get it wrong. While I might say this unit is quiet and does the job. I wouldn't say I could leave a door open and have it cool a few rooms other than my bedroom or very much thereof something of which my old 3.5 kw unit never had much trouble with doing. Mind you I didn't run it on powerful mode either so I'm yet to try this at a lenghthy period of time. I also do have a 5kw unit in my kitchen which has no problems cooling a few rooms on a hot day and being ice cold directly when needed. It is a Hisense and I bought for much less than this Fujitsu, it does have a digital readout and freezing cold when it needs to be and or hot in winter time and I've been running it non stop now for almost 3 years with no troubles other than to clean it's filters and fan wheel of the mold they collect over time. My Hisense unit also has a backlit remote and has also WiFi capability and has Alexa remote capability. Honestly I wish I had gone with another Hisense but I was advised not to. They have a wider more asthetically pleasing head unit with all the functions you need to be able see it in the dark. Even the remote glows in the dark so you can find it easy and if not control the thing with your phone. Not all things made in PRC are as bad as some people make out they are
Purchased in at Hunter Valley Air Conditioning/Prime Wholesalers for $1,339.
- Home Insulation Level: Good
- Room Type: Small Bedroom
Works well good quality – Got this new air con unit installed, ultra quiet and well made. Will be recommending for our office as it is a quality model.
Purchased at Binglee.
- Home Insulation Level: Good
- Room Type: Living/Dining Area
Hi Pat Thank you for taking the time to place your comments and ratings on Product Review. Your custom and feedback are important to us. We're delighted you're pleased with your Air Conditioning and will be recommending this to your office.
Quiet and Powerful – Purchase a 5kw comfort range and the unit works well and operates quietly. Seems to be a more efficient model compared to my previous unit, as both outdoor and indoor unit are smaller and improved.
Purchased in for $689.
- Home Insulation Level: Average
- Room Type: Living/Dining Area
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Dear Rusty Lee, Thank you for taking the time to share your detailed feedback with us. We appreciate your honest review and are sorry to hear that our product did not meet your expectations. Your insights regarding the lack of a digital readout and backlit remote are valuable, and we will certainly consider them for future improvements. We understand how important these features are, especially for a bedroom unit, and we apologise for any inconvenience this has caused. It’s great to hear that you find the unit quiet and functional, and your feedback has been passed on. If you have any further concerns or need assistance, please don’t hesitate to reach out to our customer service team. We are here to help and ensure you have the best possible experience with our products.
Thank you once again for your feedback.