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GESB Super

GESB Super

1.9 from 9 reviews · View Statistics

Reviews

1.9

9 reviews
5
(1)
4
(1)
3
(0)
2
(1)
1
(6)
  • Transparency
    2.2 (6)
  • Customer Service
    1.7 (6)
  • Rates and Fees
    2.5 (4)
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Peter

PeterSouth West, WA

  • 7 reviews
  • 5 likes

Poor customer service

published

Poor customer service, you cant email them, you have to wait for ages to get someone on the phone, when you do , there not trained to help you, they say someone will get back, never happens.. Been in the fund 20 years plus,

Transparency
Customer Service
Rates and Fees
Incentivised ReviewNo
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Chris C

Chris C

  • 2 reviews

Pathetic Customer Service

published
Transparency
Customer Service
Rates and Fees
Incentivised ReviewNo
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Sharon K.

Sharon K.Perth, WA

Never, ever waste your time. Incompetent does not even come close.

published
Transparency
Customer Service
Insurance Options
Income Protection
Rates and Fees
Incentivised ReviewNo
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Jack

JackPerth, WA

  • 3 reviews

Gesb has decent returns

published

So Ive been with gesb for 10 years now and have never had an issue with them, returns have been consistent and rates are reasonable. Occasionally they send a rep out to my work to chat to the employees so decent communication. All up pretty happy

Transparency
Customer Service
Insurance Options
Income Protection
Rates and Fees
Incentivised ReviewNo
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Zay

ZayPerth, WA

  • 12 reviews
  • 6 likes
  • Verified customer

Terrible customer service, unethical & dishonest super fund!

published
Transparency
Customer Service
Insurance Options
Income Protection
Incentivised ReviewNo
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Viva Espana

Viva EspanaSurfers Paradise QLD. 4217

  • 15 reviews
  • 19 likes

Terrible customer service

published

Terrible customer service which works in favour of making money for the GESB directors and not the client. It took over 10 days to receive a form that this organisation require to be filled out and also I.D. authenticated and a printed Bank Statement to prove to these robbers that the Bank Account is in your name. Lots of work and time to get your hard super money earned refunded to you - the client. It always works in there favour as they hold onto your money for the longest time!

Transparency
Customer Service
Incentivised ReviewNo
Vanesss

VanesssPerth

Browser error

published

In September of this year I made a compassionate grounds application which was processed . $25,000 was paid into my bank.
I happened to check my super transaction history on Xmas Eve. According to my account debit history I had a total of $47.000 . $36.000 had been paid to me and $11.000 to the ATO. I totalled the amounts shown and found them to be correct.
I did not receive $36,000.
GESB are saying it's a browser error an error of some sort.
I have taken my complaint to the ombudsman.
Am I missing something here ???

Jeff

JeffPerth

Great Service

published
IPA

IPAPerth

  • 2 reviews
  • 9 likes
  • Verified customer

Would give them no stars if I could!

published
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