Excellent company to deal with. The staff bent over backwards to provide updates and explain delays. The product was in perfect condition when it arrived. The stirrups replaced units where the chrome had de-laminated.
Great to deal with,very happy with item and would be happy to buy from them again, excellent posting time,highly recommended,service was excellent
Great customer service.
Great customer service. Better prices than others. Good brands.
Yen in Sales is fantastic.
Sharp as a tack and very helpful!
Great customer's service. Placed an online order on Wednesday the 2nd of January and before the end of the week I received a call to clarify my requirements. I received my order soon after, well packaged and in perfect condition.
- Verified customer
Ordered my Caroma cupid 500 basin at the cheapest price I could find (cheaper than Bunnings), received it within 5 days of ordering. Very well packed, not only in it's box, but it had two pieces of plywood, one underneath and one on top to protect it. When I opened the packaging the product was perfect, no scratches and I can't wait to see it in my new bathroom. Thank you so much getstuff.
Great customer service
I bought a product recently from Gettstuff, the first time I had used them. There was an issue with the company they were going to use on the delivery as I am in a very rural area. Gettstuff called me up to discuss and we easily came to a mutually beneficial arrangement. The customer service person was excellent to deal with.
Questions & Answers
Hi, I am living in Sydney very close to your warehouse, can I come there to pick the product?
Looking to buy a Caroma Stirling toilet do you offer free shipping or can you provide pickup from Melbourne Or
Thank you for your question David,
As we are located in Sydney I am sorry to say at this stage we do not have a warehouse for pick up in Melbourne. We can offer discounts where possible but we do in most cases with chinaware need to have a charge for shipping as the rates charged by freight companies for handling these products can be high and more often than not are greater than the amount we charge to our customers.
We will give you the best advise and service and do everything we can to deliver you the most cost effective price.
We have been supplying to the Sydney market for over 40 years and now nationally for over 10 years through our website.
We take great pride in packing and ensuring that all or products arrive in one perfect condition, to assist us to continue to be able to deliver such high standards we need to pass on part of the freight charges required to safely move such products around our country.
I have had a look at this product and even with the delivery charge added to the item we are still the most cost effective way for you to get your product.
I hope this has answered query, if you need further please assistance feel free to contact us.
Can you deliver freestanding bath to Queensland - regional area?
Good morning Suz, yes we can deliver baths anywhere in the country, the cost for freight will depend on the area you are in.
if you have any further questions yo can use the chat option on our site it comes thru to one of our team.
or you can phone us on 1300 133 555.
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