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My curler broke into two parts， customer service is disappointing
I liked my curler, it's such a shame to go through this terrible experience with this brand. I only used this curler for 3 times, which I purchased in Feb 2020. I kept it in my drawer with my straightener and hairdryer. Last week, just before the second lockdown hit Melbourne, I wanted to use this curler so I could have a different style to go out with. That was when I discovered the thing that happened in the picture. For me, there are two possible reasons: I couldn't understand how this happened, maybe I was too rough with my hairdryer and it...hit my curler when I put it back. I reached out to the customer service, they said this is not covered by warranty and said I broke it. One girl on the phone also said she will let her supervisor call me back. First if you won't do it, don't promise it, this SUPERVISOR NEVER CALLED MY BACK. If you look at the picture, you'll realize how terrible your quality is! How could I ever break a curler? This never happened in my whole life. And what more disgusting is whatever you tell them, they have this bias on you: customers break things, and they are liars and greedy.
Purchased in February 2020.
I have been using GHD straighter since the day it came out, so it has been over 12 13 years, and I still use it to this very day, 2020.
Its durable and still works well.
Purchased in April 2008 for $400.00.
Amazing straightener however small plate
This straightener heats up super fast and has lasted me years! In comparison to the max GHD this one is very time consuming and you have to seperate your hair into small portions to get a nice dead straight look, also takes a few times going over. Because of that I feel it damages your hair a little more, however that could also be purely because of how straight I like my hair and obviously being a smaller plate it takes more time and needs more going over!
However had you asked me my opinion before buying the max I would have given it 5 stars any day of the week!!
Purchased in July 2017 for $200.00.
Nothing beats a classic
Nothing beats a gold classic! The Ceramic plates glide through the hair with minimal pulling. Perfect for soft waves and curls. Unlike the newer generations which i have found clink and pull the hair rather than glide through.
Purchased in March 2016 at Price Attack for $220.00.
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The best straightener for curling
I’ve been using my ghd almost every day for the past at least 18 months now and it’s still working so well. It heats up so fast and still remains extremely hot, which is perfect for me because I use my ghd to curl my hair to get messy waves and I’ve had so many compliments and have recommended the ghd straightener every time. Hoping I can get a decade worth of use from this as a lot of people have claimed they have, including my sister. Highly recommend splurging over this!
Purchased in November 2017 at Adore Beauty.
The reviewer stated that an incentive was offered for this review
Questions & Answers
When I turn my GHD original on it beeps and the led flashes. The straightener heats up. It only beeps once. The led continues flashing. Is this normal? No issues with the straightener just not sure if the led should continue flashing
My ghd IV styler all of a sudden wont turn on. Any ideas?
Thank you for your recent query.
To discuss any problems with your product, please get in touch with our team directly on 1300 443 424 and they will be happy to advise you further.
How long is the straightener?
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We can confirm that this product is 25.9cm in length.
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