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Giant Power

Giant Power

4.1 from 90 reviews · View Statistics
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Reviews

  • Value for Money
    1.3 (4)
  • Product Quality
    1.5 (4)
  • Return Claim MadeYes (0) · No (4)
  • Customer Service
    2.3 (4)
  • Warranty Claim MadeYes · No (4)
  • Purchase Price$20,425.00
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Mike
MikeWide Bay-Burnett, QLD
  • Verified

They Cannot Recover After Deep Discharge!

published
Value for Money
1/5
Product Quality
1/5
Trustworthiness
1/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
System Size1.2 KW
Panel Purchased Giant
Warranty Claim MadeNo
Purchase Price$850.00
Mike
Mike

I wrote this review on 21st Jan 2021

Mike
Mike

The maximum operating temperature for Staunchcell gel batteries is 60 degrees C. Their life is rated at 1600 cycles at 50% discharge, ie the battery always remains at least 50 % full. Sold by Solaronline.

No customer service, bought $40 000 off the grid system, in one year, faults with inverter, no replies from support.

published

I thought I was going with a solid company, after spending $40G and installing 3 inverters / battery bank, etc; No customer service, I'm having ongoing weekly faults with on of the slave inverters, no replies from support. Reputation is everything! It's been over 2 months I've been waiting for a reply from their customer service.

Value for Money
2/5
Product Quality
3/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Purchase Price$40,000.00

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0.0
(1,234)
  • Verified

Giant AGM 140ah battery

published

Advise for buyers have your battery tested as the ah advertised isnt necessary correct I purchased a 140ah Giant AGM battery but it later turned out too be only 60ah.

Value for Money
1/5
Product Quality
1/5
Customer Service
2/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Sally Coleborn
Sally ColebornSouth East Queensland, QLD

No Support

published

After having a brand new camper built to our specifications in November 2015, we thought we would had made a sound investment. Our camper was fitted with a Giant Power IPS800 power unit, which on a recent trip started producing an error code when plugged into 240 supply. After many phone calls to Giant and leaving messages with the promise of a return call that never eventuates , I was told by the receptionist that as the unit was not purchased directly from them they cannot help me and cannot supply me with a copy of the manual. Seriously you are the manufacturer and you don’t support your own product? Will be removing this unit and replacing with a Redarc unit.

Value for Money
1/5
Product Quality
1/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
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Questions & Answers

Stephen L.
Stephen L.asked

After a 1l12v 140 ah agm battery for a camper trailer. Needs to run a 96 litre fridge and lights. Is the Giant 140ah battery worth buying??

No answers
Steveh
Stevehasked

Hi, so what would be the unloaded drain rate in volts or amps?
Cheers

No answers
Waterrat
Waterratasked

I’ve got two 140 amp batteries in parallel wondering what maximum current would be for charging

1 answer
Mark
Mark

I *think* maximum charging current is about 20-25% of the available supply current, so you'd be pretty safe at 28 amps x 2 because in parallel = 56 amps. The batteries will still charge at lower current, but will take a little longer.
Google is probably a better source of information rather than asking on Productreview.

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Details

CategorySolar Retailers
Services ProvidedSolar Product Retailer
Clean Energy Council MemberNo
Clean Energy Council Recognition None
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