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Giant Power

Giant Power

4.2 from 92 reviews · View Statistics
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Reviews

  • Value for Money
    1.4 (11)
  • Product Quality
    1.5 (11)
  • Return Claim MadeYes (4) · No (7)
  • Customer Service
    1.7 (10)
  • Warranty Claim MadeYes (5) · No (5)
  • Purchase Price$19,191.67
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Jorge
JorgeSouth East Queensland, QLD

Do not buy a GIANT fridge

published

Do not buy a GIANT fridge
I bought a giant fridge 3 years ago. Today it did not get cold. I contacted Aussie batteries and they told me bad luck. Dont waste your money!

Value for Money
1/5
Product Quality
1/5
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pete
peteSouth East Queensland, QLD
  • 3 reviews
  • 4 likes

Will not buy again

published

Two 135 amp batteries lasted in my motorhome just around 2 years only running a 100L fridge thats all before completely failing last night,.always charged by 600 watts solar and mppt controller along with alternator.

Value for Money
2/5
Product Quality
2/5
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Brian
BrianSouth East Queensland, QLD
  • 2 reviews
  • 1 like

Poor man pays twice

published

Don't be a fool like I was, don't be lured by the price. If you want proper batteries you need to pay proper money. If you get more than 18 months out of these 140ah batteries I would be surprised. warranty, non existent." Poor man pays twice." The reason I gave one star is because there is nothing smaller.

Value for Money
1/5
Product Quality
1/5
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Mike
MikeWide Bay-Burnett, QLD
  • Verified

They Cannot Recover After Deep Discharge!

published
Value for Money
1/5
Product Quality
1/5
Mike
Mike

I wrote this review on 21st Jan 2021

Mike
Mike

The maximum operating temperature for Staunchcell gel batteries is 60 degrees C. Their life is rated at 1600 cycles at 50% discharge, ie the battery always remains at least 50 % full. Sold by Solaronline.

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Aaron
AaronGreater Melbourne (Inner), VIC
  • 5 reviews
  • 9 likes

Battery works just...

published

I brought the 140ah battery a few months ago, I have excellent dual Battery system setup that runs other batteries well. This battery with 140ha will get fully charged and will last about 6 hours absolutely max with just a 20lt fridge. I now use a 100ah that will last 3 days easily with a fridge freezer, many lights and phones/speakers charging. Wouldn't recommend

Value for Money
1/5
Product Quality
1/5
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Robert
RobertPeel, WA
  • 2 reviews
  • 2 likes

Warning do not purchase from this company

published

I have had the same problem my system was $20000 and my inverter failed and allowed my batteries to over charge and swell wrecking them and the company claims to have superior warranty but does not want anything to do with it I have gone to consumer protection and the company has ignored them as well be advised do not spend money with this company

Incentivised Review No
Return Claim MadeYes
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Fabian F.
Fabian F.
  • 3 reviews
  • 3 likes
  • Verified

Be warned .... Stay well away!!!!!!!

published

Nathan Gathercole, the director of this company has set up multiple companies to avoid responsibility for his product and installation. They installed an off grid solar system for us that never met the promised criteria. We took them to NCAT and won $50,000 in compensation, shortly there after Nathan liquidated the company and we were left out of pocket with a dud system that does not meet our needs.
Further Nathan's company did not have a licence to provide the off grid system in NSW.
He is still trading under several companies so beware!

Value for Money
1/5
Product Quality
1/5
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No customer service, bought $40 000 off the grid system, in one year, faults with inverter, no replies from support.

published

I thought I was going with a solid company, after spending $40G and installing 3 inverters / battery bank, etc; No customer service, I'm having ongoing weekly faults with on of the slave inverters, no replies from support. Reputation is everything! It's been over 2 months I've been waiting for a reply from their customer service.

Value for Money
2/5
Product Quality
3/5
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Pray you dont need customer service

published

2 weeks without power, several phone calls from me to them & I still havent received a single phone call from them, let alone any assistance.
Their customer service isnt bad it simply doesnt exist!!!

Value for Money
3/5
Product Quality
3/5
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  • Verified

Giant AGM 140ah battery

published

Advise for buyers have your battery tested as the ah advertised isnt necessary correct I purchased a 140ah Giant AGM battery but it later turned out too be only 60ah.

Value for Money
1/5
Product Quality
1/5
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Sally Coleborn
Sally ColebornSouth East Queensland, QLD

No Support

published

After having a brand new camper built to our specifications in November 2015, we thought we would had made a sound investment. Our camper was fitted with a Giant Power IPS800 power unit, which on a recent trip started producing an error code when plugged into 240 supply. After many phone calls to Giant and leaving messages with the promise of a return call that never eventuates , I was told by the receptionist that as the unit was not purchased directly from them they cannot help me and cannot supply me with a copy of the manual. Seriously you are the manufacturer and you don’t support your own product? Will be removing this unit and replacing with a Redarc unit.

Value for Money
1/5
Product Quality
1/5
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Dodgy equipment poor customer service.

published

Inverter broken they have taken weeks to give an answer on a replacement.
there warranty is contravene to consumer law and they try to give you the run around.
Terrible products that trip and fail constantly.
advise to shop around and find solar that actually works.
Giant power makes you feel like Australia should go nuclear.

Value for Money
1/5
Product Quality
1/5
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Without power for 10 days no service at all

published

Do not go with this mob no service what so ever lost all our food ,for xmas and it's new year still no power no body will come .shocking company .

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Reggie
Reggie
  • 2 reviews
  • 5 likes

Terrible service

published

Batteries failed after a short time. Communicating with the company was difficult. Slow to return calls, hard to get answers from them.

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ivan
ivan
  • 3 reviews
  • 14 likes

Absolute shocking mob.........stay clear.

published

Absolute shocking after sales service. Had a problem with a 20 amp $200 battery charger. 12 weeks later and not one phone call returned or e mail answered back. Get to reception they outright refuse to put you through to anyone in management. Was told at the first conversation should only take a couple of weeks. Last call to reception told product was referred back to supplier and they will not be refunding or sending a replacement????? after acknowledging the faulty product. Going to consumer affairs with this. And this is over a $200 charger......imagine trying to get warranty on a big system..........Stay clear people...

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Questions & Answers

debra r.
debra r.asked

new giant 140ah agm battery has just turned up do i need to charge it up or is it ready to go [hav redarc smart charger] and what voltage will it end up at fully charged thanks guys

2 answers
Ian
Ian

Best to charge the battery before use.

Read the Redarc charger manual to check settings. If you don't have the manual, Redarc has them online.

debra r.
debra r.

Thanks Ian will do The battery should read 13v fully charged ???

Stephen L.
Stephen L.asked

After a 1l12v 140 ah agm battery for a camper trailer. Needs to run a 96 litre fridge and lights. Is the Giant 140ah battery worth buying??

No answers
Steveh
Stevehasked

Hi, so what would be the unloaded drain rate in volts or amps?
Cheers

No answers
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Details

CategorySolar Retailers
Services ProvidedSolar Product Retailer
Clean Energy Council MemberNo
Clean Energy Council Recognition None
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