GIC Camper Trailers QLD, Brisbane
Part of GIC Camper Trailers 4.1 

GIC Camper Trailers QLD, Brisbane

 Verified
GIC Camper Trailers QLD, Brisbane
4.1

33 reviews

PositivevsNegative
79% · 265 · 15%

Return Claim MadeYes · No
Warranty Claim MadeYes · No
Product Quality
4.5
Customer Service
5.0

Reviews

33 reviews
Michael Vaughan
Michael VaughanSouth East Queensland, QLD
  Verified QLD, Brisbane

Teething problems but good so far

We’ve had our Dominator for 5 months and just returned from a weeks camping in Kenilworth. We’ve had some minor problems with a failed USB socket, corroded trailer plug terminals and a faulty solar charge controller with damaged the batteries but these have not affected our positive experiences. Please note that although these items are fitted to the Dominator, they are manufactured by other companies. What I cannot fault has been the response from the Black Series after sales team, who have handled my issues in a professional manner. Beyond that, we are extremely happy with our Dominator and look forward to many more memorable trips in the near future.  Show details
Product Quality
Customer Service
Ashley I.
Ashley I.South East Queensland, QLD
  Verified QLD, Brisbane

Love our Black series Patron

Staff were helpful from the start. Great range of trailers and staff focused on the right trailer for you, not the highest price. Pleased with our purchase and the quality of the build Show details ·  1
Tiffany
TiffanyDarling Downs, QLD
  Verified QLD, Brisbane

Love our Black Series Camper Trailer!

The guys at Brisbane were friendly and helpful and made buying our Camper a great experience. The Camper Trailer is high quality and we enjoy going camping with our Black Series Camper! Show details ·  1
Peter R
Peter RWide Bay-Burnett, QLD2 posts
  Verified QLD, Brisbane

Camper Trailer

Products well set up and salesman very helpful and friendly. Product knowledge was excellent and all our questions were answered with confidence. We were very satisfied with the range of products offered and we think the quality is very good. Show details ·  1
kelvin S
kelvin SSouth East Queensland, QLD2 posts
  Verified QLD, Brisbane

Service has been great, helpful staff

Picked up our sergeant this week, staff very helpful.
All items were included, some we even had forgotten about at the show.
Quality of the product great value for the money spent.
Staff have responded to all questions and provided information.
Looking forward to many adventures. Show details ·  1
R. Senior
R. SeniorSouth East Queensland, QLD3 posts
  Verified QLD, Brisbane

The last Phoenix

Customer service from Shaq was outstanding, he was helpful and answered my questions timely. We only had a couple of hiccup's (not because of Shaq) with parts and wiring but overall the experience was positive. we've been away a few times now beach camping and this trailer hasn't missed a beat, tracks well behind the car in the sand too. Show details ·  1
Product Quality
Customer Service
John
JohnBrisbane2 posts
  Verified QLD, Brisbane

Camper Trailer

Good service, any problems were fixed fast by Jade we have just completed our second trip of around 4000 klms SA and Victoria back through Broken hill and over the great dividing range trailer went very well

Clino
ClinoCoolum Beach
  Verified QLD, Brisbane

Very happy and impressed with our Dominator

Very happy with the sales process. Phil was a great guy to deal with. Had our first trip this weekend and the Diminator survived a huge storm and kept my family safe and dry. Very happy.

 Show reply

Ian S
Ian S2 posts
  Verified QLD, Brisbane

Dominator is the one

We have only just taken possession of our new Dominator & the service from Shaquille & Troy at the Rocklea Depot was excellent. They were very helpful with all aspects of setting up and workings of the camper trailer. We feel very confident regarding our first trip away. Many Thanks

Joy & Ian

 Show reply

MARY
MARY
  Verified QLD, Brisbane

Camper for the win

We had Troy as our salesman, we had our camper delivered within the timeframe advised. We had some warranty issues which were rectified under warranty without too much effort. Troy gave us a demo upon collection of the camper. I would like to recommend that they are registered prior to collection to save the hassle of going to a QLD transport office.

 Show reply

scobes
scobesSouth East Queensland, QLD2 posts
  Verified QLD, Brisbane
Justin
Justin2 posts
  Verified QLD, Brisbane

HQ17- love it!

We picked up our HQ17 a few months ago, we purchased it based on the layout for our family and with a budget in mind. We have just finished an 8500km trip through SA, NT and western Qld. The van was great. We had a couple of little issues with it in the road I patched up, and have since logged warranty jobs for. GIC have been most helpful in resolving these for us. The team also took time to listen to a couple of things that can be improved, and genuinely took an interest in what I thought could be better. We love our van, and are happy with the overall finish and very happy with how it tows. It is heavy, but we knew that when we bought it, and in turn we are conscious of how we load the van.

 Show reply

Tim
Tim2 posts
  Verified QLD, Brisbane
GIC
GIC   DM   
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Candy S
Candy SAU3 posts
  Verified QLD, Brisbane

Dreadful experience

Despite paying a deposit, we were lied to about the whereabouts of our trailer that we thought we were getting before Easter. Brisbane blamed Sydney, Sydney blamed Brisbane. Took 2 weeks to get our deposit back and the Customer Service was so bad that they have supposedly implemented mystery shoppers and more training for the employee that we dealt with. Absolutely dreadful service in Brisbane and honestly not much better from Sydney. Reading some of the reviews about the product and after-sales service we've dodged a bullet and we'll be happy to give our money to someone else. Would not recommend this company if they were the last camper trailer company open.

GIC
GIC   DM   
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Shane
ShaneSouth East Queensland, QLD4 posts
  Verified QLD, Brisbane

Questions & Answers

Roger P.
Roger P. · QLD, Brisbane

your phone number

Toni
Toni · QLD, Brisbane

Hi I have purchased a second hand 2011 GIC camper trailer. I can see by the trailer that there is velcro which would lead me to believe that either a wall or another room could be added. How do I go about buying additional rooms for this model camper please.

GIC
GIC   DM   

Hi Toni, Unfortunately we have discontinued the additional rooms for our soft floor models.

John M.
John M. · QLD, Brisbane

Hi I have a 2018 Sargent just wondering what wheèl bearing are used

GIC
GIC   DM   

Timken L68149/L68110

Details

Compare all GIC Camper Trailers listings
CategoryPhysical Shops and Caravan & Camper Trailer ShopsPhysical Shops and Caravan & Camper Trailer ShopsPhysical Shops and Caravan & Camper Trailer Shops
Seller Type Manufactures Own ProductsManufactures Own ProductsManufactures Own Products
After Sales ServiceYesYesYes
Manufacturer Warranty1 year(s)1 year(s)1 year(s)
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Contact info for GIC Camper Trailers QLD, Brisbane

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Tue9:00 am - 5:00 pm
Wed9:00 am - 5:00 pm
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Fri9:00 am - 5:00 pm
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