GIC Camper Trailers VIC, Melbourne
Part of GIC Camper Trailers 4.1 

GIC Camper Trailers VIC, Melbourne

 Verified
GIC Camper Trailers VIC, Melbourne
4.6

46 reviews

PositivevsNegative
91% · 422 · 4%

Return Claim MadeYes · No
Warranty Claim MadeYes · No
Product Quality
4.8
Customer Service
4.6

Reviews

46 reviews
Dave
DaveCentral Highlands and Goldfields, VIC2 posts
  Verified VIC, Melbourne

Happy with customer service

Ordered the Dominator with the extras after checking out other makes etc. We were told supply would be late june. Had to request an update because nothing was forthcoming, but got a prompt response and regular updates after that. Picked it up last week (September). Handover was comprehensive. The extras pack takes up a lot more storage space than we expected but haven't had time yet to work through it all. Looking forward to lockdown ending so we can try it out. Show details
jarrod k.
jarrod k.Central Highlands and Goldfields, VIC2 posts
  Verified VIC, Melbourne

Very happy with the camper

Ordered the camper trailer in June and was told it wouldn’t be delivered until January next year. I picked it up a week ago now and I am very happy with the service I received. Can’t wait to get out and use it. Show details
Jeff and Sherry
Jeff and SherryGreater Melbourne (Inner), VIC
  Verified VIC, Melbourne

Love the camper van, customer service could improve

Conflicting information was provided between the Melbourne and Sydney offices which caused some inconvenience and should be addressed to ensure it doesn't happen again. As far as the Dominator is concerned we love it, my sister is an experienced camper and couldn't believe we got what we got at that quality for less than $50k Show details
Product Quality
Customer Service
Damian P.
Damian P.Gippsland, VIC
  Verified VIC, Melbourne

All you could want!

We bought the Dominator model (with the extras) in late 2020. It came with everything you could want. Camper handles off road great and turns heads. Very happy with the camper. Show details
Helen
HelenVictoria
  Verified VIC, Melbourne

Loved it

Pre and post sale service was fantastic. Camper is everything I wanted and has so many extra bits included that make the experience even better. Show details ·  1
Product Quality
Customer Service
JJ M.
JJ M.4 posts
  Verified VIC, Melbourne
Andy
AndyGreater Melbourne (Metropolitan), VIC
  Verified VIC, Melbourne

Awesome off-road Campers

Very happy with our new Alpah Blackseries Camper. Good value for money with plenty of extras. Tows extremely well. Melbourne dealership were great to deal with would Certainly recommend them. Show details
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Adrian
AdrianGreater Melbourne (Inner), VIC
  Verified VIC, Melbourne

Awesome trailer

service and contact with all company representatives was awesome!! Very knowledgeable and helpful whenever needed!! Product is A1 quality, lots of extras to sort out and organise, cant wait to get away in it!! Show details ·  1
Jakjor
JakjorNortheast, VIC
  Verified VIC, Melbourne

Great item, poor communication

My husband and I were lucky enough to take ownership of our classic fold this past weekend. While the handover was smooth and quick, communication in the lead up to this was very disappointing. It seems that the advertisement stating immediate delivery was not true as we waited just on a month and we were the ones making contact with Black series to find out which stages we were at etc...
Can’t fault the product so far, it tows nicely and was easy to set up! Show details
Product Quality
Customer Service
matt
mattCentral Highlands and Goldfields, VIC
  Verified VIC, Melbourne

very good value for money

We love our trailer. It makes life alot easier when going camping with the family. We did have a problem with one of the zips but was quickly resolved though warranty. Great value for money and the team at Black series in Melbourne are great to deal with. Show details ·  1
Gus B.
Gus B.Greater Melbourne (Outer), VIC
  Verified VIC, Melbourne

Awesome camper and great service

The salesman Aleks was fantastic went out of his to fully show and demonstrate the product. He is a genuine person and would certainly be an asset to the company (don't let him go). Looking forward to using the camper and send photos back.
(I hope that Aleks gets gets notification of my review)
Regards
Gus Bormann Show details ·  1
Stan Clarke
Stan ClarkeGreater Melbourne (Outer), VIC
  Verified VIC, Melbourne

Excellently equipped offroad trailer

We had an excellent experience with the staff who knew their product and had it well exhibited.
Seeing the product set up as we would use it reinforced the choice we made.
The quality of the product was generally very good. Equipment level was excellent.
The mounting plate for electrical connections and water connection to the kitchen slide was poorly affixed and required redress.
And the support leg under the kitchen was unable to support the weight of the kitchen and required remedial action.
Apart from those minor issues we found the set up and use of the trailer everything we hoped for. Great way to enjoy the bush. Show details ·  1
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Jon W.
Jon W.2 posts
  Verified VIC, Melbourne
Product Quality
Customer Service
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Brett wright
Brett wrightMurray Region, NSW
  Verified VIC, Melbourne

Why didn’t I get early

Great range and show room was great wish we had more help to work out the set up but customer service has been great with a couple of little problems Show details
Product Quality
Customer Service
GIC
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Georgia P
Georgia PGreater Melbourne (Metropolitan), VIC
  Verified VIC, Melbourne

Built strong and tough

From the moment of walking in the door it was a positive experience. The staff were engaging, friendly and knew their stuff. The product sold itself and it took no time at all to decide on a Patron and I’m very excited to start planning time away with the family and begin discovering Australia. Show details ·  1

Questions & Answers

steve j.
steve j. · VIC, Melbourne

I have 2013 GIC camper trailer and both my tyres are wearing on inside I have metal coming through on inside and brand new outside so this is extreme wear

Brendan
Brendan · VIC, Melbourne

I have a 2013 GIC forward fold camper

The water tank has a straight level gauge unit mounted in the top.
Where can I get a replacement ?
Cannot find one anywhere.

Richard Beavan
Richard Beavan  

GIC has there own spare parts ring them they can provide there details ring Brisbane office they can help

GIC
GIC   DM   

Hi Brendan, Please send email to parts@Blackseries.com.au.

Mark M.
Mark M. · VIC, Melbourne

Hi,
I recently purchased the 2018 Domination - first trip on the weekend, absolutely love it.
When the trailer is hitched to my car which has a 2inch lift, the trailer sits much (much) higher and angles down. The previous owner had an even bigger car than mine so I assume he has set the suspension accordingly.
I cant find any information about to how to adjust the suspension of the trailer to a lower height?
I hope someone can help.
Many thanks,
Mark

Luke C
Luke C  

Hi there Mark lovells special products make a levelling hitch and lowering springs for black series campers

Details

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CategoryPhysical Shops and Caravan & Camper Trailer ShopsPhysical Shops and Caravan & Camper Trailer ShopsPhysical Shops and Caravan & Camper Trailer Shops
Seller Type Manufactures Own ProductsManufactures Own ProductsManufactures Own Products
After Sales ServiceYesYesYes
Manufacturer Warranty1 year(s)1 year(s)1 year(s)
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