- VIC, Melbourne
Great item, poor communication
My husband and I were lucky enough to take ownership of our classic fold this past weekend. While the handover was smooth and quick, communication in the lead up to this was very disappointing. It seems that the advertisement stating immediate delivery was not true as we waited just on a month and we were the ones making contact with Black series to find out which stages we were at etc...
Can’t fault the product so far, it tows nicely and was easy to set up!
- NSW, Sydney
Black series Camper trailer
We purchased the Black series camper trailer from Sydney and the salesmen was good and knew a lot about the product. The trailer is made overseas and as such the quality is not great, when we got the trailer home we could not get the pump to work. It turned out that the points had not been terminated correctly lucky for us we have a family member who is an electrician and he sorted it for us but this should have been checked better before handing over to the client on pick up. We were promised a kids room when they were in stock but a couple of...months later they said they had stopped making the kids room!! We did get a refund but i would have rather received the kids room!! Overall for the price of around $10k we got what we expected so pretty happy.
- VIC, Melbourne
Why didn’t I get early
Great range and show room was great wish we had more help to work out the set up but customer service has been great with a couple of little problems
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Questions & Answers
Anyone know where I can purchase a new canopy/tent to the 2017 model GCI alpha black series?
Our tent is in very poor condition with the windows over the bed falling apart as well as all the straps disintegrating.
We recently purchased a new 2019 "demo" Sergeant. We were wondering what size propane bottles fit in the factory racks? The website says an 8.8lb bottle, but we could not find such a thing anywhere online. Is is just a standard 20lb tank? Thank you in advance.
In the sergeant you can fit 4.5kg gas bottle holders.
The water tank is 80Litres
Does anybody have a problem with the starter on the 3 burner stove
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|Category||Physical Shops and Caravan & Camper Trailer Shops||Physical Shops and Caravan & Camper Trailer Shops||Physical Shops and Caravan & Camper Trailer Shops|
|Seller Type||Manufactures Own Products||Manufactures Own Products||Manufactures Own Products|
|After Sales Service||Yes||Yes||Yes|
|Manufacturer Warranty||1 year(s)||1 year(s)||1 year(s)|
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