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GIC Camper Trailers
4.1 from 231 reviews · View Statistics
Listing monitored by GIC

Reviews

  • Product Quality
    4.8 (38)
  • Return Claim MadeYes (2) · No (40)
  • Customer Service
    4.8 (39)
  • Warranty Claim MadeYes (4) · No (38)
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Deon Lubbe
Deon Lubbe
  • 2 reviews
  • 1 like

First time Patron owner

published

We picked up our Patron last week Saturday, the delivery was scheduled for 30mins and we were told they will not have much time with us as they are normally fairly tight on the weekend schedule. I'm sure pick-up during week days are better as they would most probably have more time for you. We could unfortunately not do it during the week. That expected the guys gave a good run over on the trailer and we were off. We will be taking the camper out for it's inaugural camping trip next week, but it seems everything is fine so far. We have not had the time to erect everything yet, but will start doing it on the coming weekend. Great service, thanks guys.

Customer Service
Incentivised Review No
GIC
Black S.GIC

Black series camper trailer

published

Great camper trailer very well built very easy to set up and pack up good friendly stuff great to deal with recommend to any one looking for a well built camper or caravan

Product Quality
Customer Service
GIC
Black S.GIC
Tiffany
TiffanyDarling Downs, QLD

Love our Black Series Camper Trailer!

published

The guys at Brisbane were friendly and helpful and made buying our Camper a great experience. The Camper Trailer is high quality and we enjoy going camping with our Black Series Camper!

Product Quality
Customer Service
GIC
Black S.GIC
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Bigbad
BigbadSydney, NSW

Very happy

published

The showroom was very good, staff were very helpful and knowledgeable about the products, the camper trailer has quality workmanship and is made in Australia. On pick-up of the trailer the staff were very helpful.

Product Quality
Customer Service
matt
mattCentral Highlands and Goldfields, VIC

very good value for money

published

We love our trailer. It makes life alot easier when going camping with the family. We did have a problem with one of the zips but was quickly resolved though warranty. Great value for money and the team at Black series in Melbourne are great to deal with.

Product Quality
Customer Service
GIC
Black S.GIC

First time campers.

published

The store is fantastic, I wanted the luxury caravan, but having never towed a vehicle or been on a camping trip, we opted for the Classic Fold camper trailer. Easy to set up,Missing tropical poles, after calling the store the replacement poles were on there way. Staff were also extremely helpful and friendly.

Incentivised Review No
Return Claim MadeNo
GIC
Black S.GIC
Gus B.
Gus B.Greater Melbourne (Outer), VIC

Awesome camper and great service

published

The salesman Aleks was fantastic went out of his to fully show and demonstrate the product. He is a genuine person and would certainly be an asset to the company (don't let him go). Looking forward to using the camper and send photos back.
(I hope that Aleks gets gets notification of my review)
Regards
Gus Bormann

Product Quality
Customer Service
GIC
Black S.GIC
Adventure Begins
Adventure BeginsSydney, NSW

Search for the stars

published

Show room set up is great it shows off all models and even better all were on sale was like a kid in candy store adventually went with the Dominator Camper .Excellent value for money nothing more to spend just need time away to enjoy camper .No need for caravan parks all set up to dissappear off the grid.Excellent staff thanks guys

Incentivised Review No
Return Claim MadeNo
GIC
Black S.GIC
Stan Clarke
Stan ClarkeGreater Melbourne (Outer), VIC

Excellently equipped offroad trailer

published

We had an excellent experience with the staff who knew their product and had it well exhibited.
Seeing the product set up as we would use it reinforced the choice we made.
The quality of the product was generally very good. Equipment level was excellent.
The mounting plate for electrical connections and water connection to the kitchen slide was poorly affixed and required redress.
And the support leg under the kitchen was unable to support the weight of the kitchen and required remedial action.
Apart from those minor issues we found the set up and use of the trailer everything we hoped for. Great way to enjoy the bush.

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Product Quality
Customer Service
GIC
Black S.GIC
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Jamie
JamieHunter Region, NSW
  • 3 reviews
  • 1 like

Classic Fold Camper Trailer

published

I picked up my Black Series Classic Fold and couldn't be happier. What originally began as a fact finding mission ended up with a deposit down that day. The staff were very friendly and extremely helpful. The finance was the easiest I have ever had to deal with which took all the stress out of the purchase. My camper was missing the tropical cover pole however after leaving a message my call was returned promptly and a replacement pole is guaranteed once back in stock.

Product Quality
Customer Service
GIC
Black S.GIC
clinteveleigh
clinteveleighSydney, NSW

Great trailer

published

It was easy to find the store,
The range of products were great
In a whole the trailer is great but they need to take note of the little things on the trailer that happens in the gavenising process..

Product Quality
Customer Service
GIC
Black S.GIC
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A whole lotta camper for the price!

published
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Product Quality
Customer Service
GIC
Black S.GIC
Peter R
Peter RWide Bay-Burnett, QLD
  • 2 reviews

Camper Trailer

published

Products well set up and salesman very helpful and friendly. Product knowledge was excellent and all our questions were answered with confidence. We were very satisfied with the range of products offered and we think the quality is very good.

Incentivised Review No
Return Claim MadeNo
GIC
Black S.GIC
Scott M
Scott MSydney Surrounds, NSW

Great service and value for money

published

We are a return customer just brought a patron from the time we walked in we were looked after sales staff were great on picking up they demonstrated everything well and made sure you understand it. Just using it for the first time now and it set up very easy

Product Quality
Customer Service
GIC
Black S.GIC
Sharon N
Sharon NSouth-East, TAS

Quality product for a good price.

published

Considering all our transactions were done by phone or email, communication was good.
Delivery was prompt.
Quality of product is good and the list of items included in the price made the deal, value for money.

Product Quality
Customer Service
GIC
Black S.GIC
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Georgia P
Georgia PGreater Melbourne (Metropolitan), VIC

Built strong and tough.

published

From the moment of walking in the door it was a positive experience. The staff were engaging, friendly and knew their stuff. The product sold itself and it took no time at all to decide on a Patron and I’m very excited to start planning time away with the family and begin discovering Australia.

Product Quality
Customer Service
GIC
Black S.GIC
kelvin S
kelvin SSouth East Queensland, QLD
  • 2 reviews

Service has been great, helpful staff.

published

Picked up our sergeant this week, staff very helpful.
All items were included, some we even had forgotten about at the show.
Quality of the product great value for the money spent.
Staff have responded to all questions and provided information.
Looking forward to many adventures.

Incentivised Review No
Return Claim MadeNo
GIC
Black S.GIC
R. Senior
R. SeniorSouth East Queensland, QLD
  • 2 reviews

The last Phoenix

published

Customer service from Shaq was outstanding, he was helpful and answered my questions timely. We only had a couple of hiccup's (not because of Shaq) with parts and wiring but overall the experience was positive. we've been away a few times now beach camping and this trailer hasn't missed a beat, tracks well behind the car in the sand too.

Product Quality
Customer Service
GIC
Black S.GIC
HAM
HAMMetropolitan Adelaide, SA
  • 2 reviews

Dominator hasn't let us down

published

We bought the Black Series Dominator 3yrs ago and have done 3 decent trips in it. We've been happy with it. Had a couple of minor issues with parts such as bearings in fridge slide out and a bent pole when collapsing the tent which the guys at the warehouse replaced promptly. We've taken the Dominator off road few times and its always handled it great, I think it'll go anywhere you're game enough to take it. The one annoying thing with it though is the hook/pole-end system when attaching the awning as they're not secure and fall out multiple times when struggling with the canvas roof getting it set up. Having said that we do love our camper and planning our next trip with it. Customer service always been good and the camper is a solid unit.

GIC
Black S.GIC

Luv it best investment for family

published

Pick up are Alpha on Saturday 8/12/2018 in Sydney, Staff where great (Mary made us feel at home) any and all questions where answered. Will need to practice the set up and pack away of tent, as a bit hard with one person. Overall great product no complaints ezy to tow.

GIC
Black S.GIC
Twolegstwodogs
TwolegstwodogsGerringong
  • 2 reviews
  • 1 like

If you're a single traveller, the Dominator is pretty good...

published
Troy D
Troy DGladstone

Amazing camper trailer

published

Very happy with purchase!! Very easy to set up and put down! Perfect size for our family!! Would highly recommend! Had couple of small issues but they were corrected instantly! Very happy customers!

GIC
Black S.GIC

Time to Dominator the Road....

published

I only used the online site throughout my buy process and found all the information I needed easily and without fuss. I was only interested in camper trailers and so found the range of products available excellent. The range offered covers all budgets ranging from entry level to high end and it appeared to me that the quality of the build was the same across the range. While I don't have children to consider I was impressed that the products offered clearly had families in mind. For myself making this purchase has been a 3 year journey with lots of research, so to settle on the Dominator as the solution for me speaks for itself I think.

GIC
Black S.GIC
penno
pennolalor park

the perfect match to my needs

published

being a single bloke have just bought a classic 12 to start my around the country trip. saw the van at the recent 4x4 show at eastern creek, the weather was lousy but Mary went through with the demonstration with great skill while trying to close things up against the rain. I was further impressed by the follow up both before delivery and after, and the run through at pick up was also very good.

GIC
Black S.GIC
John
JohnBrisbane
  • 2 reviews
  • 1 like

Camper Trailer

published

Good service, any problems were fixed fast by Jade we have just completed our second trip of around 4000 klms SA and Victoria back through Broken hill and over the great dividing range trailer went very well

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Questions & Answers

Shawnee N.
Shawnee N.asked
Camper Trailers

Anyone know where I can purchase a new canopy/tent to the 2017 model GCI alpha black series?
Our tent is in very poor condition with the windows over the bed falling apart as well as all the straps disintegrating.

No answers
Abs and T S.
Abs and T S.asked
Camper Trailers

We recently purchased a new 2019 "demo" Sergeant. We were wondering what size propane bottles fit in the factory racks? The website says an 8.8lb bottle, but we could not find such a thing anywhere online. Is is just a standard 20lb tank? Thank you in advance.

1 answer
GIC
Black S.GIC

In the sergeant you can fit 4.5kg gas bottle holders.
The water tank is 80Litres

bally
ballyasked
Camper Trailers

Does anybody have a problem with the starter on the 3 burner stove

No answers
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GIC Camper Trailers

Details

Compare all 3 GIC Camper Trailers
CategoryPhysical Shops and Caravan & Camper Trailer ShopsPhysical Shops and Caravan & Camper Trailer ShopsPhysical Shops and Caravan & Camper Trailer Shops
Seller Type Manufactures Own ProductsManufactures Own ProductsManufactures Own Products
After Sales ServiceYesYesYes
Manufacturer Warranty1 year(s)1 year(s)1 year(s)
Compare all 3 GIC Camper Trailers
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