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GIC Camper Trailers
4.1 from 231 reviews · View Statistics
Listing monitored by GIC

Reviews

  • Product Quality
    4.8 (38)
  • Return Claim MadeYes (2) · No (40)
  • Customer Service
    4.8 (39)
  • Warranty Claim MadeYes (4) · No (38)
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Mark E
Mark ESydney

2018 patron warranty

published

Purchased a 2018 patron camper and after afew small trips away noticed i had 2 shock absorbers leaking aswell as a faulty battery charger faulty rear latch handle. Contacted Jade in after sales at Sydney who talked me through the steps for a warranty claim and processed the claim within minutes and informed me that they would replace all failed parts as well as replace the 2shocks which werent even leaking.
TNT had a few issues and after a week i contacted Jade again and we arranged a time to pick up the parts. Jade couldn't be easier to deal with and I'm more then happy with the outcome. Definitely deal with Jade directly if you have ant concerns/issues highly recommended!

GIC
Black S.GIC

Love Black Series

published

We brought our Alpha trailer last year from Black series and love it. We love the storage, space and easy set up of the alpha. All these things are very important to us as a family of 6. We had one small issue which black series where extremely helpful in repairing under warrently. Thanks to Jade and the team at Black series

GIC
Black S.GIC

Happy camper

published

Upgraded from hard floor which done job for 10 years look around for months at all options kept coming back to black series campbellfield dominator ticked all the boxes and price couldn't be beaten so the dominator was it forward fold, nice sitting area and got all the bell and whistles picked it up and loaded all my gear in toes excellent behind my FJ cruiser of camping I go couldn't be happier it's like a caravan that I can take anywhere handles all the rough stuff I'm a happy camper .had I slight glitch with one stabilizer leg but when a got home the boys at campbellfield took care of me couldn't be more satisfied..... thanks black series ...

GIC
Black S.GIC
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Fantastic camper in its price range

published

The camper dominates all other campers in its price range, the dominator is a fantastic camper. I highly recommend it to anyone.

GIC
Black S.GIC

Thank you Troy for the great review. We are delighted to hear that you are enjoying your camper trailer. Happy camping.
Kind regards
Aleks
GIC Black Series

Baldy
BaldyAdelaide

Great camper and fantastic value.

published

We've done over 2,200 kms in our Dominator and it's a good news story. We have just been on the rough and dusty stuff (Flinders Ranges) for Easter as well as the smooth on a few occasions and the camper has given us nothing but enjoyment (and has remained 95% internally dust free). We've done a few mods to make it even better and will no doubt do a couple more as we use it more and learn from our experiences, but nothing we've done has been forced or from something broken. For the money we paid we couldn't be happier. Looking forward to many years of enjoyment. Happy to recommend Black Series to anyone. Aleks was also great to deal with in the Melbourne office.

GIC
Black S.GIC

Sergeant camper

published
GIC
Black S.GIC
martin_s
martin_sSydney, NSW

We love it!

published

We were looking for a middle of the road camper trailer, with the aim of getting the family out and about into the bush more. After looking at a range of soft floor campers the Sergeant offered the best value for money combination we could find.

Since purchasing last year we've done a couple of long, and a bunch of short trips with NSW and Victoria. The trailer has performed with no issues, and it's been great to be able to hitch it up to the car with a minimum of preparation. Highly recommended!

GIC
Black S.GIC
benn
bennHobart

Black series dominator

published

In all we are very disappointed with our dominator, after sales service is shocking, after our first trip in tassie the sink plug assembly fell apart, floor inside the camper lifted up, 5 reflectors fell off, and when in contact with management in Sydney I'll accept that first response was very fast but after 7 weeks no more contact, ringing or email not a soul wanted to know, the management I am dealing with is a joke.

GIC
Black S.GIC
benn
benn

0427215300

benn
benn

Good to see gic keeping with its standards still not resolved ACCC was very interested in this case, next step lawyers... Not a company you can trust

Great trailer, great after sales service.

published

I bought a Black Series Extreme Commando trailer. Everything on the trailer worked well, easy to set up even on my own, except for one thing - the tap in the kitchen didn't work. I emailed the support team, and received a phone call within the next day or two. They sent a new pump immediately, which arrived within, again, the next day or two. I installed it myself, problem solved. Very happy with the trailer, but more impressed with the after sales service. Thank you Black Series campers.

GIC
Black S.GIC
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Wato
WatoMelbourne
  • 2 reviews
  • 1 like

2017 Patron purchase

published
GIC
Black S.GIC
Stu
Stuinverloch

Excellent after sales service

published

My Dominator developed a leaking sink tap.
I contacted customer service to find out how to replace or repair.
GIC expressed posted a new replacement Tap that day it arrived the following day.

FANTASTIC

It is now in and works a treat.

Thank you GIC.

GIC
Black S.GIC

The best customer service,cheapest and quality made Camper trailer

published
GIC
Black S.GIC

Patron

published
GIC
Black S.GIC

A year of looking and we still came back to the Dominator

published

After looking for a year we settled on the Dominator. We recently went for our first long stay. It was going to be 4 days at Bethungra Dam. Due to an issue with our car we stayed another 2 day. The Dominator went great and we are very happy we had the Dominator, the extra 2 days were not an issue. We are looking forward to longer trips in the future.

GIC
Black S.GIC

Perfect camper trailer fit for a young family

published

We recently took our camper to kiama and we absolutely loved it!! So easy to tow and set up and very comfortable to sleep in. We look forward to more camping trips in it!!

GIC
Black S.GIC

Thanks for sharing your feedback with us Alicia! Please feel free to share your future trips with us.

Happy Camping from the team at Black Series!

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Peter
PeterSydney

Setup Instructions

published

Just purchased a Dominator and received the 15 minute hand over. Got the camper home and found no setup instructions and could not find any video online that explains the setup process. The awning, tropical covers, etc were not labelled and it became very frustrating. The Dominator is a good camper trailer but GIC really fails on the sales hand over.

GIC
Black S.GIC
Shane
ShaneSouth East Queensland, QLD
  • 3 reviews
  • 2 likes

THE PATRON

published

Love it value for $$$ is very good

published

Very happy we got the patron. Our first trip was camping in the bush (wa goldfields) in rain thunderstorms and wind did very wrll no leaks no damage to the camper. Just had the tap split like 20 min after setting up but you get that like buying a new car something it bound to not work properly but black series have been very prompt in sending out the replacement part thank you so much next trip the holland track.

Thomas Foster
Thomas FosterSouth East Queensland, QLD
  • 2 reviews
  • 9 likes

Best value for money

published
Rosie
RosiePalmwoods
  • 2 reviews
  • 3 likes

Best value for money

published

We went through every forward fold camper around Brisbane and Sunshine Coast and found that the GIC Dominator was the best value for money. We towed it up the OLT cape york and never got a drop of water or dust in side of any of the doors. Wpuld highly recommended them to anyone

Ang W
Ang W
  • 2 reviews

Quality and outstanding Service!!!

published

We bought a offtoad camper in 2010 and travel Australia with it. We could not fault the construction and quality. As extreme 4x4 enthusiast we where beyond impressed on where we could take it. At no time did have to think twice of its capability. In 2016 without hesitation we upgrade to the Alpha and once again we as a family of 5 are beyond happy with our new camper. For the money the quality is outstanding and the Black Series Team professional and helpful as always. If you are looking for quality and reliability in a camper you can not get any better. Thanks for a life full of adventures

The Dominator

published
Liz
Liz
  • 2 reviews

It's what we wanted and we love it.

published

We travelled 4280km and we had no problem at all , we are happy and satisfied with our camper. We find it to be sturdy and has impressed us with how much traveling on the road and hard desert track road it did and came out perfect.

Dominator dominated the tracks

published
Barefoot camper
Barefoot camperSydney Surrounds, NSW

Dominating with the Dominator

published
Page 4 of 8

Questions & Answers

Shawnee N.
Shawnee N.asked
Camper Trailers

Anyone know where I can purchase a new canopy/tent to the 2017 model GCI alpha black series?
Our tent is in very poor condition with the windows over the bed falling apart as well as all the straps disintegrating.

No answers
Abs and T S.
Abs and T S.asked
Camper Trailers

We recently purchased a new 2019 "demo" Sergeant. We were wondering what size propane bottles fit in the factory racks? The website says an 8.8lb bottle, but we could not find such a thing anywhere online. Is is just a standard 20lb tank? Thank you in advance.

1 answer
GIC
Black S.GIC

In the sergeant you can fit 4.5kg gas bottle holders.
The water tank is 80Litres

bally
ballyasked
Camper Trailers

Does anybody have a problem with the starter on the 3 burner stove

No answers
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GIC Camper Trailers

Details

Compare all 3 GIC Camper Trailers
CategoryPhysical Shops and Caravan & Camper Trailer ShopsPhysical Shops and Caravan & Camper Trailer ShopsPhysical Shops and Caravan & Camper Trailer Shops
Seller Type Manufactures Own ProductsManufactures Own ProductsManufactures Own Products
After Sales ServiceYesYesYes
Manufacturer Warranty1 year(s)1 year(s)1 year(s)
Compare all 3 GIC Camper Trailers
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